Optimae Life Services- Des Moines Iowa
August 2012-PresentTeam Lead for Mental Health AgencyTraining new staff on how to assist a diverse community based population with varying degrees of mentalhealth diagnoses as well as training veteran staff on the latest information on State mandates, regulationsand requirements. Researching the latest information on mental health diagnoses, procedures as well astraining and updating staff with the latest research. Counseling customers, making suggestions and paringthem with staff. Other job duties include, but are not limited to, reading through and correcting staff’s contactand progress notes in adherence to state mandates and requirements, assessing staff performance andcoaching staff towards improvement, updating customer charts, monitoring medication planners to insurethe correct dosage and number of medications, talking through crisis situations with symptomatic customersand encouraging them to take reach their goals as well as participating in an on-call rotation to insure thatour customers will always have a supervisor available to them regardless of the time of day or situation. Also going beyond the work requirements by staying late beyond work hours to assist struggling staff byprovide additional, informal training to ensure they are performing to the best of their abilities and inadherence to State regulations and guidelines.
Des Moines, IA
Personal Aide for Special Needs Individual
Helping a Down Syndrome man (not associated with an agency) with severe mental delays by runningerrands such as shopping and going to work. Taking him to the gym and helping him make good nutritionalchoices. Participating with Ian in activities such as bowling, go carts, going to the library and going tomovies. Also helping him with reading, writing, art, math and social skills in order to improve his well-beingand create more independence.
, Des Moines, IA May 2007-May 2008
Installing cable, Internet, and phone based on assigned tasks from customer service. Serviced customersas needed and disconnected service when assigned. Worked in all conditions and lifted materials inupwards of 80 lbs. Assigned to drive conversion van from job to job. Troubleshooting problems with cable,Internet, and phone. Assisting customers with issues and resolving problems.
Patrick Brennan Pg. 2
, Des Moines, IA March 2006-August 2006
- Prep work, interior and exterior painting on all facades, as well as on new and old developments. Alsocompleted touch ups on previous jobs as assigned. Assigned to drive company truck with supplies.
--More experiences available upon request—Activities
Studied abroad in Uganda, Africa for 3 weeks to study human geography of Uganda and thecultural and personal beliefs, practices and traditions of the local population (Summer 2011)