• Embed Doc
  • Copy Link
  • Readcast
  • Collections
  • CommentGo Back
 
Press Release
LiveTime ships new ITIL Service Desk hardware appliancewith ZFS, MySQL Enterprise and PostgreSQL
New IT Service Desk appliance available with Dual Quad Core processors from AMD,Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support,plus embedded MySQL Enterprise and PostgreSQL.Newport Beach, CA – February 17, 2009 --
LiveTime Software, a leading provider of ITILbased Web 2.0 Service Management and Help Desk software, today announced the generalavailability of LiveTime
ʼ
s Hardware Appliance v5.5. This hardware is based around SunMicrosystems Sun Fire x4140 (AMD) and x4150 (Intel) Quad core processors and LiveTime5.5 with ZFS, MySQL Enterprise and PostgreSQL.LiveTime has been able to leverage the key advantages of the 128 bit ZFS file system for itsservice management product line to provide additional data integrity for its embeddedConfiguration Management System (CMS), Knowledge Base and Request Managementprocesses. This not only provides customers with greater assurance, but also providessignificant performance improvements in sequential reading and writing using the embeddedMySQL or PostgreSQL databases.Performance testing against tuned versions of MySQL Enterprise 5.1 and PostgreSQL 8.3achieved over 30% more transactions than previous editions. LiveTime was able to achievemore than 30,000 read write requests per second on the x4150 Dual Quad Core appliancewith RAID 5 and ZFS. Results were attained using SysBench 0.4.10.These new appliances also benefit from the new additions in LiveTime 5.5 such asstreamlined request management and the automation of common requests and changemanagement procedures. Most notably, customers can now raise requests through thecustomer portal in as little as 2 clicks. LiveTime 5.5 introduces more than 100 new additionsand enhancements.LiveTime Service Manager 5.5 continues continues to expand its global reach and appeal tolarge enterprises with its integrated approach to ITIL best practices, open standards, intuitiveinterface and embedded Configuration Management Database (CMDB). LiveTime isavailable as a virtual appliance, hardware appliance and traditional server software, servicingmore than 10 million users around the globe. Page 1
LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. in the United States and other countries. Other company and product names may be trademarks of the respective companies with which they are associated.
Media RelationsUSA:
 Bill Gram Reeferreefer@worldviewpr.comSuite 920,4100 Newport Place,Newport Beach, CA 92660United States of AmericaPhone: +1-949-777 5800Fax: +1-949-752 1649
Europe:
Mike Fellowsmike.fellows@livetime.comSuite 209, Eagle Tower,Montpellier Drive,Cheltenham, GL50 1 TAUnited KingdomPhone: +44 (0) 1242 580090Fax: +44 (0) 1242 260938
Asia Pacific:
 Julie Torpy julie.torpy@livetime.comLevel 5, 22 William Street,Melbourne, VIC 3000AustraliaPhone: +61 3 9620 7588Fax: +61 3 96207533www.livetime.com
of 00

Leave a Comment

You must be to leave a comment.
Submit
Characters: ...
You must be to leave a comment.
Submit
Characters: ...