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MANAGEMENT OF QUALITYMANAGEMENT OF QUALITY
Learning ObjectivesLearning Objectives
Define the term quality.
Explain why quality is important and theconsequences of poor quality.
Identify the determinants of quality.
Describe the costs associated with quality.
Describe the quality awards.
Learning ObjectivesLearning Objectives
Discuss the philosophies of quality gurus.
Describe TQM.
Give an overview of problem solving.
Give an overview of process improvement.
Describe and use various quality tools.
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MBA IInd SEM POM Chapter 04 Quality Management
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| Upload Date: | 02/19/2009 |
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