LESSON PLAN USE SHIFT F7 KEY
A – ATTENTION
Questions about what has been happening to the trainee since last time.Check comfort level with the pace of learning.
Ask if the trainee has any questions or problems with the last session,even if that task is not a pre-requisite for the task in this session.Test the trainee’s recall of the attitudes, skills and knowledge required for any task that is an
pre-requisite for this particular task.
By asking questions:
What is the number of the Oberoi hotels Corporate office in Delhi?How can we make sure that all these numbers are available to us on our fingertips?ObjectiveBy the end of today's session, you will be able to use Shift F7 option of Fidelio to access such information quickly.NeedShift F7 key has pertinent telephone numbers, information about peopleand places, registers of DVD inventory etc. Once you become familiar with this key, a whole lot of data will be available to you with which youcan work more efficiently to help our guests.