Copyright © 2008 by Vicky OliverCover and internal design © 2008 by Sourcebooks, Inc.Sourcebooks and the colophon are registered trademarks of Sourcebooks, Inc. All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means including information storage and retrievalsystems—except in the case of brief quotations embodied in critical articles orreviews—without permission in writing from its publisher, Sourcebooks, Inc.This publication is designed to provide accurate and authoritative informationin regard to the subject matter covered. It is sold with the understanding that thepublisher is not engaged in rendering legal, accounting, or other professionalservice. If legal advice or other expert assistance is required, the services of acompetent professional person should be sought.—From a Declaration of Prin-ciples Jointly Adopted by a Committee of the American Bar Association and aCommittee of Publishers and Associations All brand names and product names used in this book are trademarks, regis-tered trademarks, or trade names of their respective holders. Sourcebooks, Inc.,is not associated with any product or vendor in this book.Published by Sourcebooks, Inc.P.O. Box 4410, Naperville, Illinois 60567-4410(630) 961-3900Fax: (630) 961-2168www.sourcebooks.comLibrary of Congress Cataloging-in-Publication DataOliver, Vicky.Bad bosses, crazy coworkers, and other office idiots : 201 smart solutions toevery problem at work / Vicky Oliver.p. cm.
ISBN-13:
978-1-4022-
2040-1
Includes index.1. Psychology, Industrial. 2. Interpersonal relations. 3. Conflict manage-ment. 4. Interpersonal conflict. I. Title.HF5548.8.O45 2008650.1'3--dc222008018640Printed and bound in the United States of America VP 10 9 8 7 6 5 4 3 2 1
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