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Catalyst Complaint Cover Page

422808

Complaint
Number 422808 Date 12/27/2012 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Wu, Andrew F $0.00 $0.00 $0.00

Location Seattle - Consumer Protection Division NAICS 541920-Photographic Services

Complainant
Name Samantha Perry 4525 Ewing Ave S Minneapolis, MN 55410 Phone Day (763) 458-3332 Phone Evening Email kidblooze@hotmail.com

Respondent(s)
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian ce@gettyimages.co m

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code 026 Practice Advertising

Activities
Date Added 1/3/2013 1/3/2013 1/15/2013 1/15/2013 Activity Type Email to Complainant Email to Respondent Email from Respondent Email to Complainant Csup Closing Unadjusted (C-UNJ) To: kidblooze@hotmail.com Activity C 1st Letter to Complainant To: kidblooze@hotmail.com R 1st Letter to Respondent To: copyright.compliance@gettyimages.com

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Date Added 1/15/2013 1/15/2013

Activity Type Email to Respondent Resolution-UNADJUSTED

Activity Rsup Closing Neutral (R-NEU) To: copyright.compliance@gettyimages.com

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Catalyst Report
Complaint Description
Description We were contacted by Getty Images for the supposed used of a licensed photo of theirs on our website www.samanthasfitnessstudio.com The image in question has been on the website since 2006 and is a low resolution background image that they state was captured by a photo trolling robot. Without ever being contacted via a cease and desist letter, they've demanded that we pay their settlement fee immediately. I was advised by my lawyer that this is a form of extortion and that my first response should be to contact the Washington Attorney General along with the Better Business Bureau. Expected resolution details: Stop harassment, drop the issue since the image has been removed

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