The second mistake is taking what they want and think they need atface value. The mother says my daughter needs outpatient in BoiseIdaho so she can keep her job at Wal Mart and take care of her 2 year old son. You take this data, compute with it at face value and give her outpatient treatment centers in Boise Idaho. If the addict’s mother hadall the answers or for that matter any of the answers she would not beon the phone with you. The parent or relative is restimulated and fullof loss, failures, false datums and clearly does not have a clue whatthey need. Realize at this point that the Reg Process has not evenstarted yet, all you have done is introduce yourself and then the parentor relative has vomited a bunch of bad data, losses and then told youwhat they need and why, if you listen and then give them what is being requested the game is over before it even starts. Listening andthen acting on what the parents say they need is not very differentthen listening to the addict and what they say they need once theyarrive to the center.Picture this, John is a new student at NN SSL and walks up to theethics officer and tells him “hey dude, so I can go to course from like9am- 12pm on Monday, Wednesdays and Friday, the rest of the time Ineed to be shooting hoops because I am going to in the NBA, oh and Ionly eat organic beef and chicken, oh and I don’t need the sauna and book 5, I am all good there. Do you think the EO is going to take outa notepad and start taking notes and making arrangements based onwhat the student is saying? NO, Then why would you do that with aPTS, out rudiments parent that doesn’t know the first thing about whattheir addict son or daughter needs as far as drug treatment and why?It’s the same thing as a student on day 1trying to CS their own program, it’s laughable.
Do not compute, think with, or let their comm affect your TR8. When a parent or relative calls in, realize that things are not goingvery well for them and their communication is going to be reactive,and all over the place and they are VERY PTS to their son, daughter or family member. Think back to 72 hours before you arrived at Narconon, now look at your parents and how they were 3 days, 2days,1 day and the day of you’re leaving for treatment. Were things a bitupside down, reactive and all over the place? So taking and granting beingness, importance and significance to what they are saying is notsurvival and will always lead you one place, a failed Reg cycle.