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National Transportation

National Transportation

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Published by Udara Seneviratne
Business Process Re-Engineering proposal for National transportation system in Sri Lanka.
Business Process Re-Engineering proposal for National transportation system in Sri Lanka.

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Categories:Types, Research
Published by: Udara Seneviratne on Feb 22, 2013
Copyright:Attribution Non-commercial


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Background of the study
1.1. Introduction about the service.
Public transport in Sri Lanka is a choice between Buses and Trains. Both are cheap but oftenovercrowded. At least there's enough public transport to enable everyone to move around the islandfairly easily. Trains are a bit slower than buses, but a seat on a train is preferable to standing on abus. Transportation in Sri Lanka is based mainly on the road network which is centred on Sri Lanka'scapital, Colombo.
The Ceylon Transport Board had the sole responsibility for providing publicpassenger road transport from 1957 to 1978. Fares were heavily subsidized, but overcrowding wassevere. In 1978 private buses were again allowed to operate, and the Sri Lanka Transport Board andnine regional transport boards replaced the Ceylon Transport Board. The Sri Lanka Transport Boardhad responsibility for overall transport policy, budgeting, and production planning, whereas theregional boards were responsible for the operation of regular regional and interregional bus services.The island's first railroad line, from Colombo to Kandy, was opened in 1867,
1.1.1. Bus
The bus services in the main towns are fairly frequent. Long distance services are operatedfrom Colombo at Pettah Central Bus Depot. There are two services, one operated by the Sri LankaTransport Board and the other operated by Private Bus Companies. The private bus station is quiteclose to the Central Bus Depot. Bus services are more frequent in the Private Bus Station. Most of thebuses and coaches have air-conditioning. Buses to the coastal town ply every 1/2 hour, To Kandyevery 15 minutes. To other long distance destinations between 1 hour 1/2 hours. Both governmentand private buses and coaches carry the same destination numbers.Please observe the traffic plan which changes from time to time. All public transport getsparticularly crowded around poya (full-moon) days and their nearest weekends, so avoid travellingthen if you can. In long distance journey the buses will stop in one or two places to buy small snack,for tea and toilet.This began as an unregulated private enterprise in 1907 and remained and so until 1927 whenproblem of competition began to surface. Buses are the principal mode of public transport. Busservices are provided by the state-run Sri Lanka Transport Board (SLTB) and by privately run buses.SLTB serves both urban and rural routes. In many rural areas, it provides services in unprofitableareas that would be unattractive to private operators. Inter-city routes connect many of the major population centres in the country. A few services are available on the E01 Expressway. Expresswayservices use modern Lanka Ashok Leyland buses.
1.1.2. Train
The Sri Lanka Government Railway serves all important tourist destinations in the island.Town served from Colombo include Kandy, Nuwara Eliya, Bandarawela, Hikkaduwa, Galle, Matara, Anuradhapura, Polonnaruwa, Negombo, Bentota and Batticaloa.Train travel in Sri Lanka can be pretty good. Although the trains are quite slow, with badlydeteriorated tracks in some places, generally a train ride is a more relaxed experience than a busride, although trains can be packed at weekends and public holidays. There are three classes on SriLankan trains. Third class is incredibly cheap but invariably crowded and you generally sit onbenches. Although night mail trains have sleeper with fold-down benches. Second class at least haspadded seats and sometimes the fans work,
generally less crowded. There are no 2nd classsleeping berths, only sleepers. First class comes in three varieties: air-con coaches, observationsaloons air-con with large picture windows for viewing the scenery and sleeping berths also air-con.For groups of 20 - 25 people a diesel deluxe coach is available.It's easy to buy tickets when you get to Sri Lanka. There is a special ticket window for touristsat Colombo Fort station. Reservations for trains with reserved seating such as InterCity Expresstrains open 10-14 days in advance. Other trains (shown as having 'unreserved' seats) don't require areservation, you just buy a ticket on and hop on. Seats in the 1st class observation car from Colomboto Kandy can get fully-booked from time to time, so book a few days ahead if you can, but you maywell find seats available on the day of travel.There are three lines of most importance to travellers. One is from Colombo down to the westcoast to Aluthgama, Hikkaduwa, Galle and Matara. The second is from Colombo east up troughKandy, Nanu Oya (the station for Nuwara Eliya) and Haputale in the hill country to Badulla. The thirtygoes north from Colombo to Anuradhapura and Vavuniya and there's a branch line from Anuradhapura to Trincomalee on the east coast.

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