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 GoToReservations
Reserve Your Place
Online Scheduling and Reservations Solution
BROCHURE
 
Powerful Online Scheduling and Reservations
The
GoToReservations Suite 2009
brings powerful online scheduling andreservations capability to your personalized service business. Easily manageand publish information about your locations, services and service providers’availability, enable your customers to schedule their appointments online,use the integrated payment gateway to accept payments online, and keepeveryone synchronized with inbuilt calendars.
Why?
The
GoToReservations Suite 2009
is thefastest way for you to get online scheduling If you have more than one locations that youand reservations capability on your website!need to accept reservations for, the suitemakes it easy to setup multiple venues withThe GoToReservations Suite 2009 is packed cloned or custom defined parameters likewith powerful, and yet easy-to-use features, rooms and layouts, pricing, promotions, giftthat make it a breeze to setup, and simple to certificates (and more!) individually for eachoperate. You can choose between a venue. You can even configure the system tocompletely hands-off outsourced solution or accept reservations for events andan solution that works within your IT conferences that are on for a short duration.infrastructure.Maintain availability schedule andreservation records by location, service ordown to the level of the actual serviceprovider or practitioner. Your customers canchoose to view availability in any way theyare comfortable with, filtering down to thelevel they want.The suite’s powerful recurrence interfacemakes it a breeze to set up rule-basedschedules or events that occur on predefinedWhether you take reservations on the Web, dates or intervals, for instance specialPhone, Email or Onsite, your Customer discount for happy hours, Valentine’s dayService staff, Management and customers promotions or the holiday season. What thishave synchronized view of the reservation means is that you spend less time ondata - so no more confusion, and no more entering data and more time building lastingmissed or duplicate appointments.relationships with your customers.
Support Multiple Venues and EventsSearch Availability for Locations, Servicesor Service ProvidersEasy Recurrence SetupUnified Online and Onsite Reservations
Why have an online scheduling and reservationssystem on your website?
>>>>>>
Turn Visitors into Customers with confirmed web appointmentsBuild Better Relationships by enabling your customers to manage theirappointments online and set reminders via SMS and EmailImprove Resource Utilization and Remove Guesswork from servicescheduling by knowing when to expect your customersReward Loyalty with Criteria-based Discounts and PromotionsLower your Support and Customer Service Costs with customer self-servicecapabilitiesBetter Plan for Resources with insight into customer demand and trendswith in-depth reports and dashboards
2
 
Quick Integration with your WebsiteControl Who You Want to ServeUnified Contact BookIntegrated Reservations CalendarRole-based Access to Customer DataCriteria Based Discounts and PromotionsBroad Platform SupportProcess Payments OnlineThird-Party Systems IntegrationAutomated Reminders and AlertsEasy to Use and Flexible Interface
In addition, the system keeps your customer serviceThe system automatically creates micro-sites for and Onsite staff updated with regular email alertsyour venues, services and service providers, and on the Day’s schedule, as well as reservationpublishes up-to-the-minute availability information requests in real-time.online. Use this micro-site as is, or integrate withyour existing website with ease. Custom Buttons,Graphics, Calendar and Schedule, as well as If you want to keep schedule open for a service or aScripts make integration a breeze! No Programming service provider, you can simply choose to Declineis necessary to achieve common integration an incoming reservation request and presentobjectives.alternatives if you want. You can even suggestalternatives with your Decline decision.Use the suite to record all customer details andtrack their reservation history quickly and easily.Use the export/import wizard to easily integrate thesystem with your existing contact managementapplications like Outlook, Act, or CRM systems.The suite maintains an integrated reservationscalendar that you, your onsite staff, as well as yourcustomer service representatives have access to.This calendar can be easily integrated with yourexisting calendaring applications that comply withthe iCal format (like Google Calendar and Outlook).Safeguard your confidential customer data withReward customer loyalty and encourage role-based access to sensitive customer data.reservations for specific events, time slots or Credit Card or SSN information is NOT storedservices with criteria-based discounts and within the system database minimizing the potentialpromotions. for data theft or misuse.You choose when and to whom the discounts will beapplicable and whether to apply discounts at the The Administrative Console works on all commontime of reservation or when the customers show up. operating systems like Windows Vista, Windows XP,You can also use the system to run limited-time Mac OS X and Linux so you don’t have to invest onpromotions or use gift certificates to build loyalty. additional software or hardware. All you need is acurrent internet browser (we support IE 7+,Chrome, FireFox 2.5+ and Safari) to manage yourUse the built-in PayPal Payment Gateway, or entire system.integrate any payment processor you like to processreservation payments online quickly and easily. Allyou need is a merchant account and our consulting The GoToReservations Suite 2009 has beenteam takes care of the actual integration, testing designed from the ground up to provide support forand GoLive. You can also choose to implement SSL integrating it within your existing IT infrastructure ifto secure data transmission and make the entire you have one, or to lay the foundation for yourreservations process secure. online transactions system. The system can beeasily integrated with CRM, SFA, CampaignManagement, Newsletter systems, and more!The system provides SMS and Email Integration outof the box to enable you to send automatedreminders to your customers for upcoming We have spent considerable time and energy toappointments and improve the utilization by design a system that is easy-to-use and respectsincreasing customer show-up rate for pre-booked your time. The suite’s user interface is powerful, andappointments. Your customers can choose how yet simple enough for a novice user to understand infrequently they want to be reminded of upcoming a few minutes and get started quickly.appointments.
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