Professional Documents
Culture Documents
Knowledge Cycle
Share knowledge Organize information
using new and existing into usable knowledge
technologies
Access Organize
Allstate 2012-Current
Research Team Associate Manager
Research Projects
Research Deliverables Process Development
¡ Provide competitive intelligence and labor market ¡ Create standardized sourcing strategy for Talent
analysis to Talent Acquisition, Human Resources, and Acquisition by working with Senior Leadership and
the business at large cross-functional departments
Management SharePoint
¡ Manage two researchers and oversee the day-to-day ¡ Design and implement form with Nintex workflows for
operations of the research team Allstate’s talent needs, eliminating job aids and Taleo
¡ Work closely with Senior Leadership to develop 50 step process
creative strategies for finding hidden talent and value- ¡ Streamlined and redesigned Strategic Services sites,
add deliverables Drive Allstate’s diversity and military research request queue, AVETS (ERG) site, and
strategy multiple other SharePoint sites
Knowledge Management Project Management
¡ Facilitate first Community of Practice for Talent ¡ Project manager for the Talent Acquisition Sourcing
Acquisition Sourcers Strategy initiative
Training ¡ Project manager for internal Hiring Manager Support
¡ Create modularized training for different roles within portal (IBM WebSpheres and SharePoint) providing a
Talent Acquisition one-stop-shop for Hiring Managers throughout the U.S.
Vendor Relations ¡ Test, evaluate, and provide RFP for TA’s CRM
¡ Manage the relationships for LinkedIn, CareerBuilder, ¡ Optimize executive recruiting CRM reports and skills
Monster, eQuest, Factiva and more library
CDW 2011-2012
Partner Relations Specialist (Project Management)
Business Solutions
Business Solutions – Created content repositories for firm
Ø Project Management
Ø Workflows (native and Nintex) wide document retrieval (Spencer Stuart), streamlined War Room
Ø Vendor extranet process with customized form to improve routing process and fund
Ø Hiring Manager Recruiting Support Allocations (CDW), envisioned and implement Talent Acquisition’s Hiring
Portal Manager Recruiting Support Portal (Allstate)
Administration
Ø Permissions
Administration – Liason to the IT department (Spencer Stuart),
Ø User Management granted rights and monitored content for 230 partner sites (CDW), site
Ø Best practice training and owner for all TA teamsites (Allstate)
implementation
Competitive Intelligence
Sources Used for CI Project examples
Research, Storage, and
Distribution Utilize primary and secondary research to gather CI data
Primary Research
Ø Interviews in person/ by Track daily competitive intelligence from a wide variety of
phone, emails, word of mouth fee and free based resources and continuously identify
new sources of information
SharePoint
Ø Used for list management, Use Web 2.0 type resources (blogs, wikis, Twitter) to
RSS sharing and alerts, links deliver timely and accurate information to users
(internal and external)
Social Media Collaborate with internal teams to create new systems for
Ø Twitter, Facebook, YouTube, gathering and distributing intelligence, research and
LinkedIn reports
Consult with clients to provide competitive intelligence and Practical experience and coursework in Library 2.0,
knowledge management solutions competitive intelligence, reference, and collection
Development
Experience with taxonomy and metadata creation and
implementation Experienced in Windows and OS X Environments
Microsoft Access database creation and maintenance Proficient in MS Office (Word, Excel, Outlook,
PowerPoint, InfoPath, Visio, Access)
Provide comprehensive primary and secondary research
services including from literature searches to industry specific Skilled in selecting, acquiring and implementing
deliverables
software and print materials for a special library
Proficiency with Factiva, LexisNexis, Hoovers,
Invoice processing and analysis
OneSource, and Thomson Research databases
Familiarity with Cognos, SQL, ProClarity, and SharePoint Strong attention to detail and ability to solve problems in
PerformancePoint Business Intelligence tools new ways
Bio
I attended Dominican University in River Forest, IL, to obtain my Masters degree in Library and
Information Science and graduated January 2010. I was the board secretary for the Special Libraries
Association Competitive Intelligence Division from 2007-2010 and sat on the Communication’s Committee
from 2011-2012.
I completed certifications in July 2012 from the Special Libraries Association in Knowledge Management
and Knowledge Services (KMKS101) and Change Management and Change Implementation in the
Knowledge Domain (KMKS105). I earned a dual certificate in Competitive Intelligence and the Intelligence
Information Function from the Special Libraries Association in November 2007.
I received my B.A. from the University of Iowa in Anthropology with a Minor in Religion. I also spent a
semester abroad studying Irish Literature at the University of Dublin, Trinity College, and participated in a
writers’ workshop.
I can fully demonstrate skills, knowledge, interest in, and dedication to trends and technologies used for
change management and overcoming information overload. I enjoy investigating, developing, integrating,
and designing processes to enhance communication between business units and improve the delivery of
actionable information.
In my spare time, I enjoy spending time with family, photography, cooking, movies, blogging, and sports.
Awards, Notable Mentions, and
Accomplishments