iii
Contents
1. Country background ............................................................ 1
1.1 Strategically placed ..............................................................11.2 Multi-ethnic and young .........................................................11.3 Weathering the storm ...........................................................21.4 Quality of life.......................................................................21.5 Recent history .....................................................................3
2. Telecom and mass media..................................................... 5
2.1 Telecommunications .............................................................52.2 Malaysia’s Mass Media ........................................................15
3. Internet............................................................................. 19
3.1 Off to an early start............................................................193.2 TMnet reigns supreme ........................................................193.3 Not so broadband...............................................................193.4 Not exchanging traffic.........................................................203.5 Convergence or confusion?..................................................203.6 MY Malaysia.......................................................................213.7 The price is right................................................................213.8 Universal ICT access...........................................................22
4. Information & Communication Technology & the Nation ... 27
4.1 Government: Towards a K-Malaysia ......................................274.2 Education..........................................................................324.3 Health ..............................................................................354.4 E-business ........................................................................37
5. Conclusions ....................................................................... 39
5.1 State of the Internet in Malaysia ..........................................395.2 Recommendations..............................................................40
Annex 1: List of meetings........................................................ 44Annex 2: Acronyms and abbreviations .................................... 45Annex 3: Useful links .............................................................. 48Annex 4: Framework dimensions ............................................ 49Annex 5: Bibliography............................................................. 52
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