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CHAPTER 5
87
This edition is intended for use outside of the U.S. only, with content that may be
 
different from the U.S. Edition. This may not beresold, copied, or distributed without the prior consent
 
of the publisher.
Activity-Based Management andActivity-Based Costing
 
Questions
 
1. Activity-based management is amanagement approach that associatesthe activities executed by an organizationwith the value customers derive fromproducts. Efficiency and effectiveness areachieved by reducing the level of activitiesthat do not create value for the customerand by improving execution of activitiesthat do create customer value.Specific tools beneath the ABM umbrellainclude activity analysis, cost driveranalysis, activity-based costing,continuous improvement, operationalcontrol, performance evaluation, andbusiness process reengineering.2. Value-added activities are viewed from thecustomer's perspective because it is thecustomer who is the end evaluator of the“worth” of a product or service and,therefore, the activities involved in creatingthat product or service.3. In a televised football game, the value-added activities are the actual game plays.Non-value-added activities consist ofcommercials and the time between plays.Activities such as “moving the chains,”measuring to determine if a first down wasmade, moving the ball from the end of oneplay to the point where it will be put in playnext are all non-value-added activities.People who believe that the commercialsare informative and interesting and thatthe time between plays allows them anopportunity to examine the strategies ofthe teams and project what each team islikely to do play may disagree with thisassessment.4. Yes, cost drivers exist in traditionalaccounting systems although they arecalled "bases for allocation."In traditional systems, a single cost driversuch as direct labor hours or machinehours is commonly used rather thanmultiple cost drivers. Also in traditionalsystems, volume-based cost drivers aremore the norm than non-volume-based(e.g., square footage) cost drivers.Finally, traditional accounting stressesfinding an allocation base thatdemonstrates strong statistical correlationto the cost, but ABC emphasizessearching for multiple cost drivers thatbear cause-and-effect relationships to thecost.5. Activity analysis is used to separateactivities into two groups: those that addvalue to the product or service and thosethat do not add value. Once the non-value-adding activities are identified,managers seek to reduce or eliminate thelevel of the drivers of those activities. Ifsuch efforts are successful, non-value-adding costs will be reduced withoutimpairing the value of products or servicesto the consumer. The result should be anincrease in profits.6. By using a single cost pool and a singlecost driver to allocate overhead, the moretraditional methods of overheadassignment ignore the influence on cost ofthe different activities that occur to make aproduct. In this manner, low-volumespecialty products, which cause adisproportionate amount of overhead, areonly assigned an average charge foroverhead, thereby shifting costs to thestandard product lines. ABC does a better job of tracing costs to the products thatcaused the various costs by using multiplecost pools and multiple cost drivers.7. All companies are not likely to benefitequally from adopting ABC. The greatestbenefits are likely to be gained by firms
 
Chapter 5
This edition is intended for use outside of the U.S. only, with content that may be
 
different from the U.S. Edition. This may not beresold, copied, or distributed without the prior consent
 
of the publisher.
88
with complex production processes; firmsthat produce products that vary relative tocost, complexity, and volume; and firmsthat have a high level of overhead coststhat are fixed relative to productionvolume.8. Implementation of ABC requires asignificant commitment of time andresources. Significant time is consumedidentifying cost drivers and determininghow to split production costs into pools thatare relatively homogeneous relative to aparticular cost driver. Identification ofthese cost drivers typically requiresinternal surveys and interviews withcompany personnel. Additional time isconsumed evaluating, selecting, andimplementing the software to manage theABC data collection and cost assignments.
Exercises
9. No solution provided; each student will have a different answer.10. No solution provided; each student will have a different answer. However, it islikely that students will determine that quality inspection is non-value-added forthe clothing manufacturer and value-added for the pharmaceutical company.11. No solution provided; each student will have a different answer.12. a. None of the items are value-added activities; products should be designedso that schedule changes should not be needed.b. Number of factory schedule changes is the driver.c. Eliminate factory schedule changes except for those asked for by acustomer (in which case the customer should be charged for the cost of thechange) or for critical changes necessary to realize significant qualityimprovements and cost reductions.13. a. Receiving ingredients 60Moving ingredients to stockroom 40Storing ingredients in stockroom 3,580Moving ingredients from stockroom 40Mixing ingredients 180Packaging ingredients 75Moving packaged seasoning to warehouse 50Storing packaged seasoning in warehouse 10,000Moving packaged seasoning from warehouse to trucks 60Total minutes of cycle time 14,085b. The value added functions are (1) mixing ingredients and (2) packagingingredients. (180 min + 75 min = 255 min)c. MCE = (180 + 75)
÷
14,085 = 255 ÷ 14,085 = 1.8%d. The company could do many things to improve its MCE. The biggest areasto concentrate on are the time spent storing ingredients in the stockroomand the time spent storing packaged seasoning in the warehouse. Probablythe most significant improvement in MCE would come from adopting JIT(just-in-time) management of all inventories, which would allow the firm to
 
Chapter 5
This edition is intended for use outside of the U.S. only, with content that may be
 
different from the U.S. Edition. This may not beresold, copied, or distributed without the prior consent
 
of the publisher.
89
concentrate on reducing total cycle time by not purchasing materials untilthey are needed and not producing finished goods until they are demandedby customers.14. a. Cycle time = 2 + 36 + 1 + 3 + 2 + 2 = 46 hoursb. Value-added processing time = 3 hours of mixing and cooking plus 2 hoursof bottlingMCE = (3 + 2) ÷ 46 = 5 ÷ 46 = 11% (rounded)15. a. number of transactions processed (volume measure), number of servicecalls (for usage), number of installations (for usage), number ofviruses/worms (for usage), pages of documents printed (volume)b. pounds of material processed (volume of work processed), number ofdifferent types of material handled (complexity of material handling), numberof purchase orders (volume of work processed by staff and number ofsuppliers used)c. amount of investment in factory machinery and buildings (total cost basisfor depreciation)d. number of engineering changes (volume of engineering changes), number ofprocess changes (volume of changes to the manufacturing processes),number of engineering change orders (number of requests for changes toproducts and processes)e. pounds of materials received (volume measure), distance of averageshipment received (cost driver for commercial freight carriers)f. machine hours (for maintenance related to the volume of usage ofmachinery), average age of equipment (for obsolescence and age-relatedmaintenance)g. number of product defects (volume of quality defects), pounds of scrap andwaste (volume of quality defects), number of quality inspections (number ofbatches)h. average amount of material inventory (volume of material stored), squarefootage of storage area (storage capacity)i. number of setups (volume driver), total time of setups (alternative volumemeasure)j. machine hours (for machine-driven usage), outside air temperature (forweather-related usage)k. number of print ads (volume measure), seconds of air time (cost measure),number of new ads developed (measure of professional time)16. a. machine hours (for maintenance related to the volume of usage ofmachinery), average age of equipment (for obsolescence and age-related
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