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Findings from the NASAsphere Pilot
Jet Propulsion Laboratory, California Institute of TechnologyKnowledge Arciteture and Technology Task
Report written by: Celeste Merryman
JPL Pilot Team:
Celeste Merryman, pilot manager, Computer Sciences Corporation, NASA JPLDougals Hughes, project manager, NASA JPL
Copyright 2008 California Institute of Technology, Government Sponsorship Acknowledged
Version‐8/20/08 CL#08‐4654
Images provided by and used with permission of Socialcast.
 
FINDINGS FROM THE NASASPHERE PILOT
 
2 AUGUST 2008, NASA JET PROPULSION LABORATORY
 
Table of Contents
EXECUTIVE SUMMARY 4
 
1.
 
INTRODUCTION 11
 
1.1
 
F
EDERAL
A
GENCY
C
ASE
S
TUDY
11
 
1.2
 
NASA
 
A
PPLICATION
12
 
1.3
 
P
HASE
1
 
R
ESEARCH
S
COPE
13
 
1.4
 
P
HASE
2
 
R
ESEARCH
S
COPE
13
 
2.
 
METHODOLOGY 14
 
2.1
 
P
HASE
1 14
 
2.1.1
 
P
ARTICIPANTS
14
 
2.1.2
 
P
ILOT
O
VERVIEW
14
 
2.2
 
P
HASE
2 15
 
2.2.1
 
P
ARTICIPANTS
15
 
2.2.2
 
P
ILOT
O
VERVIEW
16
 
3.
 
RESEARCH FINDINGS 16
 
3.1
 
P
HASE
1
AND
2
 
R
ESEARCH
Q
UESTIONS
16
 
3.1.1
 
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS PARTICIPATE IN SOCIAL NETWORKINGPILOT
? 18
 
3.1.2
 
W
OULD SOCIAL NETWORKING BE USED BY MULTIPLE GENERATIONS
? 18
 
3.1.3
 
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS USE SOCIAL NETWORKING TODISCUSS WORK
-
RELATED TOPICS
? 20
 
3.1.4
 
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS FIND SOCIAL NETWORKING USEFULENOUGH TO INVITE THEIR COLLEAGUES
? 23
 
3.1.5
 
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS FIND SOCIAL NETWORKING A USEFULWAY TO INTERACT WITH OTHER
NASA
EMPLOYEES AND CONTRACTORS
? 25
 
3.2
 
P
HASE
2
 
F
INDINGS
28
 
3.2.1
 
T
ECHNICAL
C
APABILITIES
28
 
3.2.2
 
C
ROSS
-
CENTER
P
ROGRAMS OR
P
ROJECTS
28
 
3.5
 
O
THER
F
INDINGS
30
 
3.5.1
 
E
ASE OF
U
SE
30
 
4.
 
DISCUSSION 32
 
4.1
 
C
REATED A
S
ENSE OF
C
OMMUNITY
33
 
4.2
 
E
NHANCED
C
ONNECTIONS
33
 
4.3
 
U
SED FOR
NASA
 
B
USINESS
34
 
4.3.1
 
M
AKING AND
S
HARING
C
ONNECTIONS
34
 
4.3.2
 
S
HARING A
“
DAY
-
IN
-
THE
-
LIFE
”
OF A
NASA
SCIENTIST
34
 
4.3.3
 
A
SKING WHERE TO FIND CRITICAL INFORMATION AND DATA TO SUPPORT A
NASA
TASK
35
 
4.4
 
I
MPACT
O
UTSIDE OF
NASA 36
 
 
FINDINGS FROM THE NASASPHERE PILOTAUGUST 2008, NASA JET PROPULSION LABORATORY 3
 
Table of Contents continued
5.
 
RECOMMENDATIONS 37
 
5.1
 
R
ECOMMENDATIONS AND
P
OTENTIAL
F
UTURE
U
SE BY
P
ARTICIPANTS
37
 
5.1.1
 
R
ECOMMENDATIONS BY
P
ARTICIPANTS
37
 
5.1.2
 
P
OTENTIAL
F
UTURE
U
SE BY
P
ARTICIPANTS
38
 
5.2
 
R
ECOMMENDATIONS TO
NASA
FOR
I
MPLEMENTATION
39
 
5.2.1
 
I
MPLEMENTATION
P
HASE
1 39
 
5.2.2
 
I
MPLEMENTATION
P
HASE
2 40
 
REFERENCES 42
 
APPENDIX A - SOCIALCAST CLIENT DATA SECURITY INFORMATION 43
 
1.
 
A
PPLICATION
S
ECURITY
43
 
2.
 
D
ATA
C
ENTER
S
ECURITY
43
 
APPENDIX B – POSTINGS AND RESPONSES FROM NASASPHERE 44
 
P
ARTICIPANT RESPONSES TO THE QUESTION
“W
HAT ARE YOUR THOUGHTS ON THE ADOPTION OFSOCIAL NETWORKING IN
NASA?
 
I
S IT JUST FOR
G
EN
 Y
ERS
,
OR CAN US OLDER FOLKS DO IT TOO
?”44
 
P
ARTICIPANT RESPONSES TO THE QUESTION
”W
HAT DO YOU SEE AS THE BIGGEST BENEFIT OF
NASA
SPHERE
?” 47
 
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