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Findings from the NASAsphere Pilot
Jet Propulsion Laboratory, California Institute of TechnologyKnowledge Arciteture and Technology Task
Report written by: Celeste Merryman
JPL Pilot Team:
Celeste Merryman, pilot manager, Computer Sciences Corporation, NASA JPLDougals Hughes, project manager, NASA JPL
Copyright 2008 California Institute of Technology, Government Sponsorship Acknowledged
Version‐8/20/08 CL#08‐4654
Images provided by and used with permission of Socialcast.
FINDINGS FROM THE NASASPHERE PILOT
2 AUGUST 2008, NASA JET PROPULSION LABORATORY
Table of Contents
EXECUTIVE SUMMARY 4
1.
INTRODUCTION 11
1.1
F
EDERAL
A
GENCY
C
ASE
S
TUDY
11
1.2
NASA
A
PPLICATION
12
1.3
P
HASE
1
R
ESEARCH
S
COPE
13
1.4
P
HASE
2
R
ESEARCH
S
COPE
13
2.
METHODOLOGY 14
2.1
P
HASE
1 14
2.1.1
P
ARTICIPANTS
14
2.1.2
P
ILOT
O
VERVIEW
14
2.2
P
HASE
2 15
2.2.1
P
ARTICIPANTS
15
2.2.2
P
ILOT
O
VERVIEW
16
3.
RESEARCH FINDINGS 16
3.1
P
HASE
1
AND
2
R
ESEARCH
Q
UESTIONS
16
3.1.1
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS PARTICIPATE IN SOCIAL NETWORKINGPILOT
? 18
3.1.2
W
OULD SOCIAL NETWORKING BE USED BY MULTIPLE GENERATIONS
? 18
3.1.3
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS USE SOCIAL NETWORKING TODISCUSS WORK
-
RELATED TOPICS
? 20
3.1.4
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS FIND SOCIAL NETWORKING USEFULENOUGH TO INVITE THEIR COLLEAGUES
? 23
3.1.5
W
OULD
NASA
EMPLOYEES AND CENTER CONTRACTORS FIND SOCIAL NETWORKING A USEFULWAY TO INTERACT WITH OTHER
NASA
EMPLOYEES AND CONTRACTORS
? 25
3.2
P
HASE
2
F
INDINGS
28
3.2.1
T
ECHNICAL
C
APABILITIES
28
3.2.2
C
ROSS
-
CENTER
P
ROGRAMS OR
P
ROJECTS
28
3.5
O
THER
F
INDINGS
30
3.5.1
E
ASE OF
U
SE
30
4.
DISCUSSION 32
4.1
C
REATED A
S
ENSE OF
C
OMMUNITY
33
4.2
E
NHANCED
C
ONNECTIONS
33
4.3
U
SED FOR
NASA
B
USINESS
34
4.3.1
M
AKING AND
S
HARING
C
ONNECTIONS
34
4.3.2
S
HARING A
“
DAY
-
IN
-
THE
-
LIFE
”
OF A
NASA
SCIENTIST
34
4.3.3
A
SKING WHERE TO FIND CRITICAL INFORMATION AND DATA TO SUPPORT A
NASA
TASK
35
4.4
I
MPACT
O
UTSIDE OF
NASA 36
FINDINGS FROM THE NASASPHERE PILOTAUGUST 2008, NASA JET PROPULSION LABORATORY 3
Table of Contents continued
5.
RECOMMENDATIONS 37
5.1
R
ECOMMENDATIONS AND
P
OTENTIAL
F
UTURE
U
SE BY
P
ARTICIPANTS
37
5.1.1
R
ECOMMENDATIONS BY
P
ARTICIPANTS
37
5.1.2
P
OTENTIAL
F
UTURE
U
SE BY
P
ARTICIPANTS
38
5.2
R
ECOMMENDATIONS TO
NASA
FOR
I
MPLEMENTATION
39
5.2.1
I
MPLEMENTATION
P
HASE
1 39
5.2.2
I
MPLEMENTATION
P
HASE
2 40
REFERENCES 42
APPENDIX A - SOCIALCAST CLIENT DATA SECURITY INFORMATION 43
1.
A
PPLICATION
S
ECURITY
43
2.
D
ATA
C
ENTER
S
ECURITY
43
APPENDIX B – POSTINGS AND RESPONSES FROM NASASPHERE 44
P
ARTICIPANT RESPONSES TO THE QUESTION
“W
HAT ARE YOUR THOUGHTS ON THE ADOPTION OFSOCIAL NETWORKING IN
NASA?
I
S IT JUST FOR
G
EN
Y
ERS
,
OR CAN US OLDER FOLKS DO IT TOO
?”44
P
ARTICIPANT RESPONSES TO THE QUESTION
”W
HAT DO YOU SEE AS THE BIGGEST BENEFIT OF
NASA
SPHERE
?” 47
Sections
« prev | next »- 1. Introduction
- 1.1 Federal Agency Case Study
- 1.2 NASA Application
- 1.3 Phase 1 Research Scope
- 1.4 Phase 2 Research Scope
- 2. METHODOLOGY
- 2.1 Phase 1
- 2.1.1 Participants
- 2.1.2 Pilot Overview
- 2.2 Phase 2
- 2.2.1 Participants
- 2.2.2 Pilot Overview
- 3. Research Findings
- 3.1 Phase 1 and 2 Research Questions
- 3.1.2 Would social networking be used by multiple generations?
- 3.2 Phase 2 Findings
- 3.2.1 Technical Capabilities
- 3.2.2 Cross-center Programs or Projects
- 3.5 Other Findings
- 3.5.1 Ease of Use
- 4. Discussion
- 4.1 Created a Sense of Community
- 4.2 Enhanced Connections
- 4.3 Used for NASA Business
- 4.3.1 Making and Sharing Connections
- 4.3.2 Sharing a “day-in-the-life” of a NASA scientist
- 4.3.3 Asking where to find critical information and data to support a NASA task
- 4.4 Impact Outside of NASA
- 5. RECOMMENDATIONS
- 5.1 Recommendations and Potential Future Use by Participants
- 5.1.1 Recommendations by Participants
- 5.1.2 Potential Future Use by Participants
- 5.2 Recommendations to NASA for Implementation
- 5.2.1 Implementation Phase 1
- 5.2.2 Implementation Phase 2
- References
- Appendix A - Socialcast Client Data Security Information
- 1. Application Security
- 2. Data Center Security
- Appendix B – Postings and Responses from NASAsphere
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