Professional Documents
Culture Documents
Submitted By:
Group 6
Farrukh Niaz Adnan Ahmed Toseef Ahmed Siddiqui Fahad Parvez Furqan Gohar Zeeshan Jadoon Mohsin Manzoor
Instructor:
TABLE OF CONTENTS
1
Chapter1..........3
1.1 1.2 1.3 1.4 Introduction of College3 A Brief History of the College.....3 Introduction of The Process.....5 Reasons Why GCMS Needs a Cafeteria..6
Chapter 2.............................................................................................7
Need Analysis..7
Chapter 3.....8
3.1 3.2 Strategies and Implementation....8 Sequence of the Processes...8
i. ii. iii. iv. v.
Choose the suitable place for Building Cafeteria ..8 Feasibility study..8 Publishing a Tender Notice in the Newspapers..9 Form a Quality Council11 Inauguration of Cafeteria..11
Chapter 4...12
4.1 Future Benefits and Cost Estimation.....12 i. Rough Estimation of Cost..12 ii. Rough Estimation of Return on Investment...12 Future Benefit....13 i. Projected Profit and Loss...13
4.2
5 6
Conclusion..14 References..15
Chapter 1
INTRODUCTION OF GOVT. POST GRADUATE COLLEGE OF MANAGEMENT SCIENCES Abbottabad.
Commerce/ Business Education are highly important discipline, globally recognized. In Pakistan, it is an essential part of Technical Education. The government of NWFP has set up at least one Commerce college/College of Management Sciences at every district head quarter. These colleges are affiliated to respective universities for degree and post Graduate level courses i.e. B.COM, .B.B.A & M.Com and NWFP Board of Technical Education Peshawar for Intermediate level courses i.e. D.Com and DBA.
A BRIEF HISTORY OF THE COLLEGE
Initially, the college started functioning as Govt. Commercial Training Institute, Abbottabad in a rented building in 1964. It was located at then door steps of Abbottabad city on Havelian Road. It was then controlled by the Directorate of Technical Education Lahore. Institute was awarding certificate in Commerce and Diploma in Commerce from Punjab Board of Technical Education. In 1975, the college was upgraded to Degree Level as Govt. College of Commerce Abbottabad and was affiliated with University of Peshawar. In 1976, the college was shifted from rented building in city to its present campus, spreading over 84 kanals of land in the heart of posh area Jinnahabad colony. The campus has spacious rooms, a large Examination Hall, a wellequipped library and a large Multimedia Computer Lab and a beautiful students Hostel for 150 students. In 1978, B.Com (Hons) classes were started. In 2005, college took a big leap forward and got permission by the Hazara
University to start BBA classes. It can rightly boast as the first College in public sector to start BBA Classes in the region. In 2006, College of Management Sciences Abbottabad was permitted to start M.Com Classes. In 2008 under the dynamic leadership of the Principal, Professor Shakeel Ahmed the college got the following achievements. 1. MBA Classes are started in affiliation with the Hazara University. 2. BBA Classes are regularized with the Hazara University. 3. DIT Classes are started in affiliation with BTE Peshawar. 4. New block for Management Sciences and M.Com Classes is sanctioned from Provincial Government. 5. New Hostel for Post Graduate students is sanctioned from Provincial Government.
A cafeteria is a type of food service location in which there is little or no table service. Instead of table service, there are food-serving counters/stalls. Customers take the food they require as they walk along. The Cafeteria is open from 8 a.m. to 6 p.m. for the convenience of the students.
College cafeteria
A college cafeteria is a term that denotes a cafeteria that is designed to serve college students. Many of these colleges employ their own students to work in the cafeteria. The amount of meals served to students varies from college to college, but is normally around 10 to 15 meals per week. In the College Cafeteria students pay before hand by purchasing a meal plan. The method of payment for college cafeterias is commonly in the form of a meal plan. A meal plan is not necessary to eat at a college cafeteria however. Meal plans can vary widely in their details to best fit the needs of the students. Many schools offer several different options for using their meal plans. A college cafeteria system often has a virtual monopoly on the students due to an isolated location. These cafeterias are contributing a memorable part to the students' lives. The rush, the trees, and long lines of students buying food are something that the students want to remember.
Lecturers and Professors also go to the nearest market for refreshment, if there would have a Cafeteria in the College Campus then they had no need to go to the market.
Although, Food items are supplied to the students at reasonable and affordable rates but nearest hotels and Tea shops are not wellfurnished where the students eat and chat to get refreshed.
However, few students complain about the poor hygienic condition at these Hotels and Tea Shops. A Hostel student, Khalid Rafique said that though all the food items are sold here at a very reasonable price but cleanliness of the place is usually neglected.
If there would have a cafeteria at the Campus, then it would not only provide quality food but also the place for informal gatherings, an ideal place for interaction among students and teachers. It is also a place where students and faculty can take their visitors for a brief Tea break or a lunch hour visit.
Chapter 2
Need analysis
As we discussed in the pervious chapter that Govt. College of management sciences needs a Cafeteria for its students, who are often late for their classes because of absence of Cafeteria in the College campus. When these students go outside the college for refreshment between classes they missed 50% of the lecture and attendance as well. Secondly, Teachers also suffers from the same problem that they also go to the nearest market for refreshment. The students also complaint that the food items sold in the nearest hotels are cheap in rates but are in poor hygienic conditions. College cafeteria provides the best place for teacher - student interaction. Students and faculty can take their visitors for a brief Tea break or a lunch hour visit. We also served the Questionnaires to the College students, and here is the summary of the data collected. 1) Do you think that G.C.M.S needs a Cafeteria? a) 100% said Yes b) 0% said No 2) What is the ideal place for Cafeteria? a) 20% said Administration Block b) 80 % said Academic Block 3) Which kind of services do you want? a) 25% said Table services b) 75% said Food serving counter 4) Would you feel satisfactory if your college Cafeteria provides Quality Food at reasonable rates? a) 100% said Yes b) 0% said No 5) Who should run the cafeteria? a )10% said College b) 90% said Private Investor 6) Should the cafeteria be a) 50% said opened garden b) 50% said under roofed 7) Would the environment of Cafeteria satisfy the hygienic conditions? a) 100% said Yes b) 0% said No 8) Do you want a refreshment break after every class? a) 100% said Yes b) 0% said No
9) How much time do you need to get refreshed? a) 20% said 5 Minutes b) 80% said 10 Minutes
Chapter 3
Strategies and Implementation Form a Process Implementation Team
This team should be drawn from the College staff. The team should identify the processes and their sequence. Sequence of the Processes 1. 2. 3. 4. 5. Choose the suitable place for Building Cafeteria Feasibility study. Publishing a Tender Notice in the Newspapers. Form a Quality Council Inauguration of Cafeteria.
Feasibility Study
A feasibility study is an evaluation of a proposal designed to determine the difficulty in carrying out a designated task. Generally, a feasibility study precedes technical development and project implementation.
Environmental feasibility
Determines whether the proposed Cafeteria Building conflicts with its Environment, e.g. when the college hostel for boys was under construction the neighborhood residents complaint that we have houses opposite the hostel, and
its the problem for the Ladies in the house, so that hostel design should be changed.
Economic feasibility
Economic analysis is the most frequently used method for evaluating the effectiveness of a new system. Commonly known as cost / benefit analysis. College Administration must accurately weigh the cost versus benefits before taking an action. Cost and benefits can be categorized into the following categories. Basically it is an analysis of the costs to be incurred in the system and benefits derivable out of the system. The costs can be divided into two types:
2. Operating costs
This involves questions such as how much time is available to build the new Cafeteria, when it can be built, whether it interferes with normal College operations, type and amount of resources required.
Job Criteria
The interested investors must meet the following criteria. Job Description: Must have hands on experience in food preparation Ability to follow standard procedures and implement policies Inspects cafeteria for compliance with GCMS prescribed standards for health & safety Sound knowledge of budget preparation Ensuring that quality standards for Food and service to customers are consistently maintained Skills Required: - Focus on quality and effective management of multiple tasks - High quality hospitality experience along with strong organization skills - Possess strong managerial and communication skills - Must be able to meet deadlines in a fast paced environment
Job Detail
Industry: Category: Total Position: Job Type: Job Location: Gender: Education
Bachelor's Degree 3Years - 5 Years (Cafeteria / Hotel Required Experience: Management) Apply By: Apr o1, 2010 Posted: FEB 25, 2010
Inauguration of Cafeteria
After accepting the highest Bid in all respects, now its the time for Inauguration of Cafeteria. The Process Implementation Team on behalf of College principal would invite some honorable personality, who will lay the Foundation Stone of College Cafeteria. Inauguration timing should be 9am to 10am.
Chapter 4
Future Benefits and Cost Estimation
After the inauguration, Cafeteria will start serving its valuable customers. A Rough Estimation of Cost Our College Cafeteria would serve 50 students and 15 faculty members at a time. Then the Cafeteria owner should buys the following items.
Start-up Expenses 15 Round tables (4000 X 15) 75 chairs ( 350 X 75 ) 2 Deepfreezes (16000 X 2) 1 Food serving Counter Electrical, Lighting Microwave Food display case Storage room shelving Flooring/installation Large Refrigerator Fireplace Construction Cash Required
Rupees
60,000 26,250 32,000 10,000 6,000 7,500 5,000 3,500 26,000 32,800 16,000 2,25,050
Rough estimation of Return on Investment The strength in morning shift is about 1300 students and about 700 students in the evening shift. And total strength is approximately 1900, plus 35 staff members. Suppose, if 70% of the total strength visits the Cafeteria daily and spends at least Rs.15 per head, then the total sales for the day would be RS. 20317.
If the cafeteria is opened 20 days (5 days every weak) in a month and 7 months in a year then the approximate sales would be Rupees 2844380. Suppose Gas and Electricity charges for the month Rupees 7000, and the annual Gas and electricity expenses would be Rupees 84000, If miscellaneous expenses are supposed Rupees 12000 per year If the profit margin is supposed 15% of the total sales, then the profit for 7 months is Rupees 426657 After deducting Gas and Electricity expenses Rupees 96000 + miscellaneous expenses Rupees 12000 per annum from Gross Profit, the net income for the 7 months would be Rupees 330657. Rupees 47263 is the net income for the month.
Future Benefits
As we mentioned in the previous chapters that absence of Cafeteria causes the wastage of students time, now the introduction of the Cafeteria would solve this problem and student would be confined to the boundaries of the college. College Cafeteria would provide the students Quality food at reasonable cost. Quality council would start its function to supervise the Cafeteria. Cafeteria at the campus would not only earn profit for Investor, but also generate income for College in the form of Rent.
Conclusion
Government College of Management Sciences has no cafeteria, and 100% students of the College demands for a cafeteria, because the Cafeteria in the College campus would not only provide hygienic food items at reasonable rates, but also save time of the students who goes to the nearest market for refreshment. College Cafeteria is the best place for teacher-student interaction. It is also a place where students and faculty can take their visitors for a brief Tea break or a lunch hour visit. The Quality Council makes sure that the food stuff served to the students is hygienically handled. College Cafeteria will generate income for the College in the form of Rent.
References
Third Edition
DALE H. BESTERFIELD TOTAL QUALITY MANAGEMENT, www.wikipedia.org www.search.com http://www.gauravengineering.com/cafeteria-furniture.html http://planmagic.com/business_plan/restaurant/cafeteria_business_plan .html
http://www.interface.edu.pk/students/July-09/Karachi-Universitycafeteria-memories.asp