Description

Engaging in business and learning depends on how well you converse, tell stories, speak in public, and write. All knowledge workers must master these skills in addition to learning how to learn. Stress, unhappiness, and emotions also impact learning — and deserve a spot on the learning agenda.

Most training pessimistically assumes that trainees are deficient, and training is a fix for what’s broken. Training professionals need to think positively: everybody wins if the starting point is “Be all that you can be.”