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You are reading a PDF version of one of our free monthly Trend Briefings. More at: www.trendwatching.com 
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December 2008
| Yup, it’s that time of the year again: time for endless predictions of what’s goingto happen in 2009, most of which are rather dark and gloomy with economies around the worldgoing downhill. Fortunately, there are still plenty of trends out there that are begging to be appliedprofitably, both now and long-term. Enjoy!
Half a dozenconsumer trendsfor
2009
Overview:
 
trendwatching.com is an independent and opinionated consumer trends firm,relying on a global network of 8,000 spotters, working hard to deliver inspirationand pangs of anxiety to business professionals in 120+ countries worldwide.More information at www.trendwatching.com
 
Let’s begin withNICHETRIBUTES, which is about the power of
making products and services relevant by incorporating ‘at-tributes’ and features that cater to distinct (if not niche) con-sumer lifestyles and situations.*
This is not about
NOUVEAU NICHE
or the
Long Tail
:NICHETRIBUTES are attributes / features / additions to
existing
 products, making them more practical for specific user groups,while at the same time signaling to those users that the brand'gets it’, that it cares, and in some cases even
 pays
 
tribute
to theirlifestyle. Some random examples:
 Anything prefaced by ‘i’ continues to be fair game forNICHETRIBUTES:
Dots Gloves
are knit gloves withmetal dots on the fingertips that won’t scratch iPhones,iPods or other touch-screen phones or devices, while 
Etre Touchy gloves
keep hands warm and dry whileoperating electronic gadgets by baring only the wearer'sindex finger and thumb. And how about the first hands-free cell phone glove for winter sports, the GX-1 by
Swany 
?
The
INQ1
is the world’s first social networking mobilephone and will be launched on the
3
network in the UK.Online services like Facebook, Windows Live Messen-ger, Skype and Last.fm are integrated into the phone'soperating system, allowing a user to—for example—ac-cess their Facebook contacts from the phone’s addressbook and to see a friend's profile picture when they call.
For more tech-inspired NICHETRIBUTE examples, in-corporating online lifestyle elements into existing (physi-cal) products, do check out our recent
OFF = ON brief-ing
.
But it’s not all iPods and smartphones:
Estée Lauder
 developed its 'Super Flight Creme Continuous Hydrationfor Face and for Eyes' for frequent flyers, helping themimprove their skin's recovery from dry cabin air
 
and jetlag.Why NICHETRIBUTES is an important trend for the next 12months:
1.
For consumers, anything practical and useful will godown well in more austere times, while anything thatspeaks their language (and thus ultimately shows that abrand cares about its customers' interests) will be recip-rocated with appreciation and goodwill. Which in today'sharsh business climate is like, well, gold dust.
2.
For businesses, NICHETRIBUTES can often be imaginedand introduced at very low costs (which doesn’t hurtwhen budgets are tight); the only resources needed arecreativity and a good feel for the consumer trends thatmatter most over the next 12 months.
3.
Most important of all: ultimately this is not about gim-micky fingerless gloves: it’s about integrating the 'now'into your 2009 activities, achieving relevance for andgoodwill from your customers, in an environment thathas never been more about the 'now' than, well, now ;-)
* NICHETRIBUTES is decidedl
 not about advertising
 , i.e. tailor- ing a mass product's message to a specific audience; it's about tailoring the product itself to that specific audience.
On to every brand professional’s favorite topic (or so it seems attimes): The Future of Luxury. How will luxury brands fare in 2009?What will define luxury over the next few years? The answer to alarge degree is, ‘luxury will be whatever you want it to be’. Afterall, what constitutes luxury is closely related to what constitutesscarcity. And while scarcity in traditional consumer societies wasfor decades defined by the biggest, the best, and the most ex-pensive 'items', the consumer arena in 2009 shows a bewilderingnumber of 'scarcities', some of them invented purely to overcomethe abundance now found in traditional sectors. More than ever,scarcity is in the eye of the beholder, especially those beholderswho are desperately trying to be unique.
You are reading a PDF version of one of our free monthly Trend Briefings. More at: www.trendwatching.com 
2 / 7 
 
So in 2009, instead of worrying about missing out on the next bigthing in luxury, focus on defining it. Declare that the end is nighfor anything that’s getting a little too affordable, too accessible, or just too well-known. Then introduce something very different (ifnot the opposite), appealing to the in-crowds ready to jump shipanyway. Two fun and very 'now' examples from the hospitalityindustry:
Named after the ‘rough luxury’ trend that was coined bythe hotel’s owner, Rabih Age,
Rough Luxe
is a newLondon hotel with small, funky rooms, some of whichshare a bathroom, while also offering fine wines, plushbedlinen, carefully curated art, and top-notch personalservice. From their site: “Rough Luxe is a new way oflooking at luxury as part of time and not only part of anobject of consumption. Luxury is an enriching personalexperience and not only an ownership or consumptionof an expensive object. Therefore, the Rough Luxe defi-nition of luxury is: time for reflection, personal encoun-ters with people, nature, architecture and environment aswell as food and social and cultural experiences linkedto geographic locations.”
 Along the same lines, though a little bit more ‘DeluxeBohemian’ than ‘Rough’, is the soon-to-be-opened
 AceHotel New York
. Its ‘resourceful rehab’ approach willinclude (re-upholstered) furniture from salvage shopsand flea markets
.
Want something to play with? How about DISCREET-CHIC?RECESSION-CHIC?FRUGALITY-CHIC? UNDERSTATED-CHIC?Or anything that's commissioned? Access? Secrets?
Stories
?Time with one's loved ones? Time for oneself? All things local?Peace and quiet, if not escape? Eco-friendly? Human-friendly?Caring? Empathy?
PERKONOMICS
? Craft? Friends? Having alarger-than-life perspective? Households of six or more? Eccen-tricity? Appointment-only? Opinionated? PREMIUMIZATION?Fuck You Money? Philanthropy? Bespoke? Knowledge? Skills?Health?Etiquette? Or a mix of any of these?Whatever angle you may go for, luxury in 2009 will comprisemuch, much more than ostentatiously flaunting wealth (which, bythe way, will still enjoy considerable popularity among emergingmiddle classes around the world). Find the right (status) trigger forthe right audience, then coin it and build on it. This one is allyours. Downturn or upturn.
 
tripadvisor's 'management response' feature
Which major consumer trend will continue to give (or take?) innovel ways in the next 12 months? Try
TRANSPARENCY TYR- ANNY 
. Big in 2007, bigger in 2008, and even bigger in 2009. Toget a feel for all transparency sub-trends in the next 12 months,get your hands on our
2009 Trend Report
(not free), but to giveyou a sneak preview: FEEDBACK 3.0 is one of the trends-within-a-trend that is starting to make waves. Basically:
FEEDBACK 1.0 (one of those early web phenomena)saw outragedindividuals posting scathing reviews,feedback and complaints, often to the delight of othernetizens. Brands remained
or chose not tolisten, dismissing these outbursts the way they'd dis-missed any kind of customer dissatisfaction for dec-ades.
FEEDBACK 2.0 (which we're in right now) is about theserants—and some raves—having gone ‘mass’(no, makethat MASS!). The long-predicted conversation is finallytaking place, albeit amongst consumers and not, as in-tended, between corporations and consumers. Compa-nies have started to take note, but to a large degree stillchoose to
listen, not talk back
, trying to ‘learn’ from thefor-all-to-see review revolution. Which is surprising, tosay the least, since a quick and honest reply or solutioncan defuse even the most damaging complaint.
FEEDBACK 3.0 (which is building as we speak) will be allabout companies joining the conversation, if only to get
their side of the story 
in front of the mass audience thatnow scans reviews. Expect smart companies to be in-creasingly able (and to increasingly demand) to posttheir apologies and solutions, preferably directly along-side reviews from unhappy customers. Expect the samefor candid rebuttals by companies who feel (and canprove) that a particular review is unfair or inaccurate, andwant to share their side of the story.
You are reading a PDF version of one of our free monthly Trend Briefings. More at: www.trendwatching.com 
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