Comverse ONE Billing & Active Customer Management Solution Secures TM Forum Business Process Framework (eTOM) Certification

Comverse ONE Billing & Active Customer Management Solution was recently awarded Business Process Framework (eTOM) certification from TM Forum, a leading industry association focused on improving business effectiveness for communications service providers (CSPs). Comverse achieved the highest conformance level attainable. A key element of the TM Forum Integrated Business Architecture, the eTOM (enhanced Telecom Operations Map) Business Process Framework defines best practices for both business and functional processes. It is implemented by CSPs around the world. Certification of compliance with widely used and respected standards for business processes in the telecommunications industry underscores Comverse's leadership in the OSS/BSS market and its commitment to helping CSPs maximize the endcustomer experience while reducing complexity and total cost of ownership. The benefits derived from this initiative will be incorporated into all deployments of Comverse ONE.