30 Aug 2005
Create your methodology based on a standard framework (Part3)
by Lucas Rodriguez Cervera of Nevant
This article, the last of a series of three, gives some tips on deploying and improving amethodology based on a standard framework such as ITIL or PMBoK.
Deploy the methodology
This phase is always crucial for obtaining the return on all the resources invested in the process improvementinitiative. The last objective of process deployment is that processes are executed in the real world as close aspossible to how they have been designed.One critical issue is to obtain the buy-in of people executing the processes. Be sure to make clear all theadvantages of working with a methodology during deployment. Some arguments could be the following:
The new methodology is based on a widely accepted standard framework.
Knowledge of a standard framework adds professional value to workers in the marketplace, so it isinteresting for them to learn it.
Processes are based on industry best practices that will make their work more productive. In the mediumterm productivity improvements lead to higher wages.An adequate deployment should include providing the necessary training (not more, not less) and making surethat the methodology documentation is available and that workers know where to consult it.
Improve the methodology
One of the most interesting advantages of creating a methodology based on a standard framework is that lots of content is published following conventions that the framework establishes (from terminology to processstructure). This content may include new interesting concepts, ideas and best practices that you might want toincorporate into your methodology.Some sources of content are:
Official content delivered by the group in charge of the framework (new versions of the framework,additional articles, RFPs, etc...)
Forums, mail groups, blogs, podcasts, etc...This makes it easier for you to:
Better understand what you read and put it in the context of your own organization.
Incorporate tools, templates and work aids that you find in web sites specialized in the framework which
Nevant – The link between processes and resultsPag 1