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Complaint Against G4S to the Leader of Coventry City Council

Complaint Against G4S to the Leader of Coventry City Council

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Published by Farah Damji
This is a complaint about the treatment of a vulnerable woman living in crowded and unsuitable accommodation with mice and children. This is not acceptable.
This is a complaint about the treatment of a vulnerable woman living in crowded and unsuitable accommodation with mice and children. This is not acceptable.

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Published by: Farah Damji on Mar 12, 2013
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06/04/2013

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Four Feather Mews | 89 Fieldgate Street | London E1 1DHTel 020 7 377 5791 | e info@kazuri.org.uk
To The Leader, Coventry City CouncilCllr John Mutton
The Council HouseEarl StreetCoventryCV1 5RR
March 12 2013Via e mail and First Class PostDear SirWe write on behalf of XXXXXXXXXXX, currently residing in a G4S managed property in Coventry.XXXXXXXXXX has been in touch via Support Solutions, the charity. Kazuri is a social enterprise whichworks with vulnerable women, women heading homeless families and women on licence in thecommunity.She writes:
We are living in a property in coventry being run by G4s, we are family of 4....we havebeen only given two wardrobes...we asked for more 5 months ago, and whenever we contact ourcasworker...he has many excuses... We had so far got rid of 20 mices in our house....my 2 youngchildren are so scared....we asked him for treatment of mice...he came 1 day and gave us 1 gluetrap... We have so far spent more thn 20 pounds on this issue...bt still everyday we find more. Ourtoilet light is broken for last 1 week..he cant come, as he says its not an emergency.....
 
We are appalled by the situation in which XXXXXXXXXX finds herself and her children. The childrenwill already be suffering from extreme trauma, from the little we know about XXXXXXXXXXXX caseand to further subject them to living in a vermin infested house is not acceptable. This pours shameon British society in a damning indictment of how we look after our weakest and most vulnerable.We understand that XXXXXXXXXXX has sought help and support from G4S but the caseworker isalways busy, which means he has an extraordinary caseload or is not doing his job. Either way, G4Shave won a substantial contract to safely house asylum seekers and this treatment falls short notonly of their contractual requirements but also of the family
s basic human right to live in decentaccommodation under The Housing Act and Human Rights legislation. G4S was one of three firmsawarded six contracts worth a total of £620m over seven years by UKBA for housing asylum seekers -undercutting several experienced public and voluntary sector consortia. They should not be givencontracts if they cannot deliver them.Their only specialism appears to be terrorising, torturing andinflicting more trauma to already traumatised and vulnerable women.We urge you to look into this matter urgently and without delay and to please do whatever needs tobe done to force repairs by the contractor G4S, which is extracting profitable contracts from thegovernment funded by the taxpayer under frankly fraudulent bids, and not providing the services forwhich they are commissioned. We are looking into whether G4S are fit to handle this lucrativecontract, to provide asylum seekers with decent accommodation, with the UK Border Authority andwhether it can be judicially reviewed as this is not the only example of poor accommodation being

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