The Public Library HelperProcedures Chapter
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Here is the meat of day-to-day small public library operations -- procedures.Clear, accurate, and up-to-date procedures are extremely important for everylibrary. Procedures give you a place to start when training people, a referenceto refer back to when you have not performed a task recently, and a reminderto everyone of how things are done. Used regularly by everyone, proceduresincrease your consistency and make it easier for everyone using the library. Thenumber one rule of writing procedures is don't assume anything. "The wholepoint of writing policy statements, regulations, procedures, and guidelines is toensure that all library staff members understand the library's priorities, therules that govern the provision of services, and the actual processes that are tobe used when delivering those services."
The biggest problem areas I find in libraries lie in cataloging and classification.Over time many errors and aberrations enter into the cataloging and the spinelabels, but this can be fixed easily with a decent set of procedures so as times