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Procedures (Daily Library Tasks & Forms) chapter from Public Library Helper by Edward Elsner

 
 
 
 
 
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Here is the meat of day-to-day small public library operations -- procedures. Clear, accurate, and up-to-date procedures are extremely important for every library. Procedures give you a place to start when training people, a reference to refer back to when you have not performed a task recently, and a reminder to everyone of how things are done increasing your consistency and making it easier for everyone to use the library. The number one rule of writing procedures is: don't assume anything. "The whole point of writing policy statements, regulations, procedures, and guidelines is to ensure that all library staff members understand the library's priorities, the rules that govern the provision of services, and the actual processes that are to be used when delivering those services."

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03/05/2009

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