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Email EtiquetteEmail EtiquetteWorkshopWorkshop
 Your key to effective Your key to effectivecommunication.communication.
 
 
Why is email etiquetteWhy is email etiquetteimportant?important?
We all interact with the printedWe all interact with the printedword as though it has a personalityword as though it has a personalityand that personality makesand that personality makespositive and negative impressionspositive and negative impressionsupon us.upon us.
Without immediate feedback yourWithout immediate feedback yourdocument can easily bedocument can easily bemisinterpreted by your reader, somisinterpreted by your reader, soit is crucial that you follow theit is crucial that you follow thebasic rules of etiquette tobasic rules of etiquette to
 
 
The elements of emailThe elements of emailetiquetteetiquette
General formatGeneral format
Writing longWriting longmessagesmessages
AttachmentsAttachments
 The curse of  The curse of surprisessurprises
FlamingFlaming
DeliveringDeliveringinformationinformation
Delivering badDelivering badnewsnews
ElectronicElectronicMailing ListsMailing Lists
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