Providing first & second level production support for Enterprise Search (Microsoft FastESP) and Documentum6.5
Roles & Responsibilities:
Team is working for CITIGROUP to configure FAST profiles and collections and deployment of the new or migration projects, parallel production and production environment, User acceptance testing (UAT). Weconfigure FAST collections that get data from sites, databases, Documentum and xml files.
Providing 24X5 and on-call on weekend application support for FAST and Documentum.
Administrating the FAST Search application.
Migration of product from old to new version.
Create and configure FAST ESP
setup for CITI Group sites.
Install and configure
Configuring Monitoring scripts/Job scheduling scripts
Monitoring ESP, Documentum processes and alerts via
RTView, Tivoli & Guardesp.
Working on FAST search & Documentum requests.
Generating reports for FAST search & Documentum activities.
Fast licenses and SSL certificates
Deployments of new functionalities.
, Web publishing, Production maintenance and support, enhancements.
Fine-tuning and performing routine checks.
Creating Custom Objects. Handling Workflow.
Installation, configuration, and administration of
Documentum Content Server
and related components.
Routine maintenance checks for Fast search & Documentum
Familiar with support processes (Virtual Ticketing tool and RFC Request for Change).
Organizing, executing and Preparing change management request. .
Team and client communication
Successfully completed Induction training provided by L&T InfoTech on technologies like(Microsoft office SharePoint server-2010, Abinitio, concepts of C programming & RDBMS)
Successfully completed L&T InfoTech internal
training & Certification
Successfully completed Citigroup Information security certification