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2013 Progress - Review Area Vol. 2

2013 Progress - Review Area Vol. 2

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Published by Lillie Newspapers
The Sky's The Limit - 2013 Progress. A publication promoting area businesses in Maplewood, Oakdale, Lake Elmo, Ramsey County, MN and surrounding communities. This edition features Rossbach Construction, Briarcliff Manor and Norgard Court Apartments, Homestead at Maplewood and the Maplewood Care Center, Maplewood Community Center, St. Peter Catholic School, Lillie Suburban Newspapers and Printing, and Summit Hill Senior Living. Progress is a Lillie Printing publication.
The Sky's The Limit - 2013 Progress. A publication promoting area businesses in Maplewood, Oakdale, Lake Elmo, Ramsey County, MN and surrounding communities. This edition features Rossbach Construction, Briarcliff Manor and Norgard Court Apartments, Homestead at Maplewood and the Maplewood Care Center, Maplewood Community Center, St. Peter Catholic School, Lillie Suburban Newspapers and Printing, and Summit Hill Senior Living. Progress is a Lillie Printing publication.

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Published by: Lillie Newspapers on Mar 20, 2013
Copyright:Traditional Copyright: All rights reserved


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 Week of February 25, 2013 • Supplement to the Review • Published by Lillie Suburban Newspapers, Inc.
If you want to build it, they will come.Since 1981 Rossbach Construction has quietly built a reputation for quality. They hire peoplewho love their jobs, they use quality materials andthey stand behind their work. Their level of ser-vice is second to none.Rossbach Construction’s owners — WillRossbach and Don Hruby— conduct businesswith the understanding that above all else,customer satisfaction is always the first priority.Clients hiring them quickly discover a level of customer service rarely seen in either the newconstruction or remodeling fields.It starts with your first phone call to RossbachConstruction. You talk to a real live person, not amachine. And then staff makes sure to show upon time for appointments.“You’d be amazed at the tales we get —horror stories, really — regarding such basicconsiderations found lacking in competitors,”says Hruby.Rossbach’s clients not only stay happy, butinformed.“Customers are kept in the loop with schedulesdetailing not just our project start dates, but enddates too,” Hruby says.That’s the kind of service that has earnedRossbach a 99 percent satisfaction rating amongthe customers they’ve polled. And customerskeep coming back for more.Falcon Heights City Council Member PamHarris is one of those repeat customers. She’shired Rossbach Construction to do severalremodels for her.“Rossbach is fantastic,” says Harris. “I couldn’timagine using any other construction company.There is no comparison.”The 2007 remodel of her home was soextensive, she says, “the only thing left was thefront of the fireplace and the floorboards.”Thanks to that remodel, her house wasfeatured in the Remodelers Showcase and can be seen in the June/July 2008 issue of MidwestHome magazine.Harris says the Rossbach bid ranked in themedian price range, so with the trust they’dalready built up with her, the hiring decision waseasy.“I knew I could count on them,” she says. I’vehad them do many things for me, and I feel safethat I can call them if there’s anything I need.”Rossbach’s owners know paying attention tothe small jobs conveys the expertise they bring totheir major projects. Their handyman services area no-nonsense way to build brand loyalty among both old and new clients even if the moneyinvolved is minimal.Take, for example, the Maplewood womanwho tried in vain to find someone willing to fixher doorknob in the height of the building boom.After more than a dozen calls in vain, shecalled Hruby, who agreed to come out without amoment’s hesitation.The payday for Rossbach was minimal, of course. She actually wasn’t even charged. But bringing in money wasn’t the point.She was so grateful for the help that when herson wanted to build a new home, she told him toseek a bid from the Rossbach team. He did, andRossbach Construction built the home.That’s how a successful company keeps itsreputation. That and the fact that RossbachConstruction stands behind its work, not for theindustry standard of one year, but for five years.“If you need a doorknob replaced, we cando that,” says Hruby. “If you want a whole newhouse, we can build it for you. There’s nothing wewon’t do.”Will and Don also volunteer in their communi-ty. Will has partnered with Habitat for Humanityto build sound housing for those in need of ade-quate shelter and Don participates in a buildersoutreach program which helps our injured warveterans fix up and maintain their homes. WillRossbach is also the Mayor of Maplewood.It is this type of dedication — and the obviouspride that comes with a job well done — that thecompany knows will keep customers coming back for more, in any kind of economy.That’s because they’ve been around enough toknow their sterling reputation for quality not onlykeeps them going in boom times when shoddyfirms proliferate, but also sees them througheconomic rough patches when lesser companiesquickly vanish.“We can’t stress that enough,” says Hruby.“A customer needs to know that their contractorwill be around when a project’s done, becausea warranty is only as good as the company thatstands behind it.”
Rossbach Construction: from handymanservices to the home of your dreams
A family owned business for
 A family owned business for 
over 30 years
over 30 years
“A Tradition of Excellence!”
“A Tradition of Excellence!”
“I couldn’t imagine using any other constructioncompany. There is no comparison.”
 Pam Harris, Falcon Heights City Council member and Rossbach client
Basement beforeBasement AfterBefore AfterDon Hruby and Will Rossbach
“We love it,” says Betty Selchow.“It’s the best place we’ve everlived,” adds her husband, Don.The couple moved to Briarcliff Manor six months ago from a condoin White Bear Lake. They were readyto trade in the hassles of ownershipfor stress-free living and everydayconveniences such as heated under-ground parking and easy access togrocery stores, medical services andlocal shopping.“Everything we need is close by,”says Betty, noting that best of all,Briarcliff Manor is just a few milesaway from most of their family.Briarcliff Manor and NorgardCourt Apartments offer quality apart-ment homes for those age 55+, and both facilities are nestled in peacefulsettings with beautifully landscapedgrounds. Norgard Court Apartmentsfeature spacious one-bedroom, one- bedroom plus den and two-bedroomapartment homes, and Briarcliff Manor offers one-, two- and three- bedroom units. Additionally, bothNorgard Court and Briarcliff arecat-friendly, and Norgard Court wel-comes small dogs as well.Any needed repairs are alwaysdone fast, says Don, and members of the friendly, helpful management staff are quick to address all concerns.“Any time we need something, it’sdone right away,” he explains, addingthat two on-site caretakers are alwaysavailable if issues pop up.“They come straight over as soonas we call,” Betty adds. Both facilities offer a variety of amenities and special features such aswalk-in closets, an exercise room, anon-site beauty salon, a theater, under-ground parking, controlled securityentries, and a community kitchengreat for family gatherings. NorgardCourt also offers in-unit washers anddryers.
“A little village”
In addition to the convenience of ownership-free living and variety of amenities, the Selchows say they alsoenjoy many opportunities to socializewith other residents.Both Briarcliff Manor and NorgardCourt Apartments offer regularlyscheduled activities such as cardgames, Bingo, exercise classes, groupoutings and holiday parties.Bob Johnson moved to NorgardCourt Apartments in 2001 after hiswife, Leota, was diagnosed withcancer. Johnson said he was goingthrough a difficult time when Leotapassed away in 2011, but that hehas been able to find comfort in thegood company at Norgard CourtApartments.“Everyone here is friendly,” hesays.“We’re like a little village here,”adds Carole Arnold, who has lived atNorgard Court Apartments since the building opened in 1999. “You makefriends and all of us kind of look outfor each other.”Carole, a North High graduatewho lived on St. Paul’s East Side for40 years, says she’s happy she wasable to return home to her roots. Sheleads an exercise class every week and participates in many other activi-ties with her neighbors.
A name you can trust
Norgard Court Apartmentsand Briarcliff Manor are managed by Home Care Senior Services, atrusted property management firmwith over 25 years of managementand training experience providingsenior care management.Home Care Senior Services alsooffers a 90-unit facility in Faribaultfor independent and assisted liv-ing, as well as memory care.“We are truly about the com-munity and serving the senior’sneeds,” adds Home Care SeniorServices general manager KarenTiedens. “We want to make sureseniors in our communities have aplace to call home.”
Independent seniors enjoy stress-free living at Briarcliff Manor and Norgard Court Apartments
here are plenty of rea-sons why it’s easy tocall Briarcliff Manorin Mahtomedi or Norgard CourtApartments in Maplewood‘home’ — just ask the residents.
Both Norgard Court Apartments and Briarcliff Manor are nestled in peaceful set-tings with beautifully landscaped grounds.Briarcliff Manor residents Don and BettySelchow
“We love the ‘extended family’ we have grown to know from our breakfasts, pot lucks and Bingo games. We enjoy the many services that come toour building: beautician, foot care, home care,two monthly religious services, chiropractic,Schwan’s truck, jewelry sales, equipment company selling chairs and walkers, weekly postal truck providing stamps and taking our packages. Even though we both still drive, many residents are house-bound and these bring the world to us.”
 — Leo and Helengrace Bauer Norgard Court residents for four years
Norgard Court Entertainment RoomNorgard Court Living RoomNeonilla Paczkowski, a resident at Norgard Court, stands next to one of her paintings displayed in thebuilding.
Special Offer for your NEW HOME!
$500.00 OFF
your First Month’sRent with a Move InDate by 05/1/13
  Norgard Court Apartments
1807 Gervais Ct.Maplewood, MN
115 East AvenueMahtomedi, MN
Briarcliff Manor 
Call Today to Set Up an Appointment!

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