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VAOIG-11-02585-129 Management of Disruptive Patient Behavior

VAOIG-11-02585-129 Management of Disruptive Patient Behavior

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Published by Jim
How VA deals with disruptive behavior in its facility
How VA deals with disruptive behavior in its facility

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Published by: Jim on Mar 21, 2013
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03/21/2013

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Department of Veterans Affairs
Office of Inspector General
Healthcare Inspection
Management of Disruptive Patient
Behavior at VA Medical Facilities
Report No.
11-02585-129 March 7, 2013
VA Office of Inspector General
Washington, DC 20420
 
 
 To Report Suspected Wrongdoing in VA Programs and Operations: Telephone: 1-800-488-8244E-Mail:
Web site
:
 
 
Management of Disruptive Patient Behavior at VA Medical Facilities
Table of Contents
Page
Executive Summary
..............................................................................................
i
Introduction
..........................................................................................................
1
Purpose............................................................................................................................. 1
Background...................................................................................................................... 1
Scope and Methodology .................................................................................................. 5
Results and Conclusions
....................................................................................
6
Overview of Disruptive Behavior Committees ............................................................... 6
Issue 1. Description of Disruptive Behavior Management at Selected Facilities .......... 6
Issue 2. Data Collection and Analysis of Incidents ...................................................... 15
Issue 3. Assignment of Patient Record Flags ............................................................... 17
Appendixes
A. Under Secretary for Health Comments.................................................................... 20
B. OIG Contact and Staff Acknowledgments............................................................... 24
C. Report Distribution................................................................................................... 25
VA Office of Inspector General

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