The process of The process of communicationcommunication
Sender or sourceSender or source
Encoding: message creationEncoding: message creation
Channel or mediumChannel or medium
Decoding Decoding
Receiver Receiver
Feedback Feedback
Noise or interference x Noise or interference x
The objectives of The objectives of communicationcommunication
To be received (heard or To be received (heard or read)read)
To be understood To be understood
To be accepted To be accepted
To get action (change of To get action (change of behavior or attitude)behavior or attitude)
When we fail to achieve any When we fail to achieve any one of these, we have failed one of these, we have failed to communicate. This canto communicate. This canoften lead to frustration and often lead to frustration and resentment expressed inresentment expressed in phrases like ‘ don’t you phrases like ‘ don’t youunderstand plain English?’ understand plain English?’
of 00
Bussiness Communication
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| Category: | |
| Rating: | (2 Ratings) |
| Upload Date: | 03/12/2009 |
| Copyright: | Attribution Non-commercial |
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