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Administration& Operations Manualv3.0.04
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FirM Administration Manual v3.0
© 2009 HADSL
TableofContents
..................................................................................................Introduction
.................................................................................................................The Chairman
7 ........................................................................................................................................What is FirM?
7 ................................................................................................................................How does it work?
7 .............................................................................................................................What does FirM do?
7 ...................................................................................................How does FirM handle large groups?
8 ...............................................................................................What are profiles? How are they used?
8 ..................................................................................Does FirM work with Domino 5, 6, 7, 8 and 8.5?
9 ...................................................................................................................................Feature List v3.0
9 ................................................................................................................What does FirM consist of?
12 ..................................................................................................................................Target Audience
12 .................................................................................................................................How FirM Works
.............................................................................................Installing FirM
.........................................................................................................................................Introduction
13 ....................................................................................................................Who should install FirM?
13 ..............................................................................................................How this product is delivered
13 .....................................................................................................Installation & Configuration of FirM
13 ...................................................................................................................Quick Installation Process
13 ........................................................................................................Stage 1: Encryption key creation
14 ...............................................................................................................Stage 2: Initial install of FirM
15 .....................................................................................................Stage 3: Basic FirM Configuration.
18 ................................................................................................Stage 4: FirM System Profiles Set Up
19 .....................................................................................................Stage 5: FirM User Profiles Set Up
21..................................................................................................Stage 6: FirM Group Profiles Set Up
22 ........................................................................................................Importing Certifiers & Passwords
..................................................................................................................................Target Audience
25 .........................................................................................................................................Introduction
25 ....................................................................................................System Configuration – Databases
25 ..........................................................................................................System Configuration - Servers
26 .....................................................................................................System Configuration - Directories
27 ..............................................................................................System Configuration – Admin Settings
27 ............................................................................................................System Configuration – Billing
30 ...........................................................................................System Configuration – Name Validation
31.......................................................................................................System Configuration – Workflow
32 .........................................................................................System Configuration – Archiving & Expiry
33 ....................................................................................System Configuration – Active Directory (AD)
34 ....................................................................................................System Configuration – BlackBerry
35 .........................................................................................................System Configuration – License
...................................................................................Administration Tools
...........................................................................................................................................Config Tab
36 .........................................................................................................................................Profiles Tab
36 ....................................................................................................................................Monitoring Tab
36 ...........................................................................................................................................Import Tab
37 ............................................................................................................................'Group Restore' Tab
37 ..............................................................................................................BlackBerry Management Tab
37 ...............................................................................................................................System Views Tab
...............................................................................................Common System Profile Tab – “Fields”
39 ............................................................................................................................................ID Profiles
39 ...................................................................................................................................Country Profiles
41...................................................................................................................................Certifier Profiles
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FirM Administration v3.0.04
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Sections
« prev | next »- 1.Introduction
- 1.1.The Chairmanʼs Introduction
- 1.2.What is FirM?
- 1.3.How does it work?
- 1.4.What does FirM do?
- 1.5.How does FirM handle large groups?
- 1.6.What are profiles? How are they used?
- 1.7.Does FirM work with Domino 5, 6, 7, 8 and 8.5?
- 1.8.Feature List v3.0
- 1.9.What does FirM consist of?
- 2.Installing FirM
- 2.2.Who should install FirM?
- 2.3.How this product is delivered
- 2.4.Installation & Configuration of FirM
- 2.5.Quick Installation Process
- 2.6.Stage 1: Encryption key creation
- 2.7.Stage 2: Initial install of FirM
- 2.8.Stage 3: Basic FirM Configuration
- 2.9.Stage 4: FirM System Profiles Set Up
- 2.10.Stage 5: FirM User Profiles Set Up
- 2.11.Stage 6: FirM Group Profiles Set Up
- 2.12.Importing Certifiers & Passwords
- 3.System Configuration
- 3.1.Target Audience
- 3.3.System Configuration – Databases
- 3.4.System Configuration - Servers
- 3.5.System Configuration - Directories
- 3.6.System Configuration – Admin Settings
- 3.7.System Configuration – Billing
- 3.8.System Configuration – Name Validation
- 3.9.System Configuration – Workflow
- 3.10.System Configuration – Archiving & Expiry
- 3.11.System Configuration – Active Directory (AD)
- 3.12.System Configuration – BlackBerry
- 3.13.System Configuration – License
- 4.Administration Tools
- 4.2.Profiles Tab
- 4.3.Monitoring Tab
- 4.4.Import Tab
- 4.5.'Group Restore' Tab
- 4.6.BlackBerry Management Tab
- 4.7.System Views Tab
- 5.Configuring System Profiles
- 5.1.Common System Profile Tab – “Fields”
- 5.3.Country Profiles
- 5.4.Certifier Profiles
- 5.5.Location Profiles
- 5.6.Business Group Profiles
- 5.7.Company Profiles
- 5.8.Internet Address Profiles
- 5.9.Group Profiles
- 5.10.Automatic Recertification Profiles
- 5.11.Configuring Notification Profiles
- 5.12.Configuring Agent Trigger Profiles
- 6.Creating a new Request
- 6.1.Creating a single request
- 6.2.Creating Bulk requests
- 6.3.Importing Transactions using CSV
- 7.FirM Domino User Transactions
- 7.1.Common Tab - Authorisation
- 7.2.Name Construction and Token Replacement
- 7.4.User Cross-Certify
- 7.9.User HTTP password reset
- 7.10.User Mail file Grant Access
- 7.11.User Move Domain
- 7.12.User Move in Hierarchy
- 7.13.User Move Location
- 7.15.User Password Digest Enable
- 7.16.User Password Digest Disable
- 7.17.User Password Digest Reset
- 7.20.User Resend User ID and Password
- 7.21.User Roaming Enable
- 7.22.User Roaming Disable
- 8.FirM Group Transactions
- 8.3.Group Manage Members
- 9.FirM Application Transactions
- 9.1.Application Create
- 9.2.Application Modify
- 9.3.Application Delete
- 10.Active Directory Overview
- 11.Installing & Configuring Active Directory
- 11.1.Activating and Configuring Active Directory
- 11.2.Installing the FirM AD Component
- 11.5.The FirMAD LSX DLL
- 12.FirM AD Synchronisation
- 12.1.Architecture and Workflow
- 13.Active Directory Transactions
- 13.4.AD User Password Reset
- 14.BlackBerry Overview
- 14.1.Architecture
- 14.2.Installing the BlackBerry interface
- 15.BlackBerry Transactions
- 15.2.BlackBerry Provision
- 15.3.BlackBerry Enable
- 15.4.BlackBerry Disable
- 15.5.BlackBerry Reset Password
- 15.6.BlackBerry Delete
- 16.The FirM Application Monitor
- 16.1.The Application Monitor Database
- 16.2.The Application Usage Database
- 17.FirM Group Monitoring
- 17.1.Group Monitoring Explained
- 17.2.Group Monitoring Components
- 17.3.Setting up Group Monitoring
- 17.4.Selecting the Groups to Monitor
- 17.5.Limitations of Group Monitoring
- 18.ID Backup, Refresh and Escrow
- 18.3.The ID Refresh Process
- 19.User MailFile Quota Management
- 19.1.Non-Person Document Update Mode
- 19.2.Person-Document Update Mode
- 20.The Automatic User Recertification Engine
- 21.The Expiry Engine
- 21.1.The User Expiry Engine
- 21.2.The Group Expiry Engine
- 22.Troubleshooting & Support
- 22.1.The Log Database
- 22.2.Mailing Log Documents to Support
- 22.3.Document types within the Log Database
- 22.4.Raising a support call
- 23.FirM Databases
- 23.1.Request Processor
- 23.3.Extended AdminP processor
- 23.5.Monitored Group Shadow Repository
- 23.6.Certifier Repository
- 23.7.Password Repository
- 23.13.Deleted Records Database
- 23.14.Application Monitor
- 23.15.Application Usage Log
- 24.The AdminP Push around Agent
- 24.2.Configuration of AdminP Push around Agent
- 25.Interfacing with FirM
- 25.1.Triggering your agents from a FirM process
- 25.2.Using the CSV interface programmatically
- 25.3.Create FirM requests from your own programs
- 25.4.Creating Transactions Using Web Services
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