Multiple Choice Multiple Answer Question Some of the major benefits of the OD interventions are :Correct Answer Improved

job satisfaction , Improved productivity , Improved team work Your Answer Improved image of the organisation , Improved job satisfaction , Improved productivity Multiple Choice Multiple Answer Question Some of the indications of requirement of organisational development efforts are :Correct Answer Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs Your Answer Reduced customer satisfaction , Lack of co-operation between people , Increases in the pay home package Multiple Choice Multiple Answer Question Organizational Development interventions to reduce group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Your Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Multiple Choice Multiple Answer Question Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team work Your Answer Improved image of the organisation , Improved job satisfaction , Improved productivity Multiple Choice Multiple Answer Question The objectives of Organizational Development intervention to resolve the group conflict are :Correct Answer To improve communication and interaction within the groups , To reduce dysfunctional competition , To increase awareness to necessity of interdependence of action within the groups Your Answer To improve overall productivity and profitability of the company , To reduce dysfunctional competition , To improve communication and interaction within the groups Multiple Choice Multiple Answer Question Most of the Organizational Development activities are based on a basic model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry Your Answer Interviews , Data based , Problem solving

Multiple Choice Multiple Answer Question In order to use organizational development as critical management tool, the managers should :Correct Answer Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD. Your Answer Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD. Multiple Choice Multiple Answer Question The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach , Improved process quality Your Answer Improved image of the organization , Improved product quality , Improvement in peoples approach Multiple Choice Multiple Answer Question Various types of tactics used by managers to accomplish their goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around the formal system Your Answer Use of social networks , Playing it straight , Going around the formal system Multiple Choice Multiple Answer Question Some of the changes in the performance due to OD, were seen in the areas of :Correct Answer Improved quality level of the products , Improved quality level of the services , Increase in profit levels Your Answer Improved quality level of the products , Improved quality level of the services , Reduction in the manpower in the organisation Multiple Choice Multiple Answer Question Some of the assumptions in the Force Field analysis are :Correct Answer The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time Your Answer The present state is a quasi-stationary resulting in field of opposing forces , The assumptions can be forced on the organization to follow , The desired future state of affair can be achieved through constant efforts Multiple Choice Multiple Answer Question The total Quality Improvement model's phases include :Correct Answer Planning , Education , Implementation That there is no serious disagreement amongst the members , Planning , Education Multiple Choice Multiple Answer Question The various levels at which the OD Diagnosis could be Your Answer

undertaken, are :Correct Answer Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data Your Answer Cursory views being expressed by person in the similar industries , Group analysis that examines data on group level , Organization wide analysis Multiple Choice Multiple Answer Question The data collection on organisation is undertaken by the Consultant, by way of :Correct Answer Interviews , Questionnaires , Personal observations Your Answer Interviews , Press briefings , Questionnaires

Multiple Choice Multiple Answer Question In order to use organizational development as critical management tool, the managers should :Correct Answer Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD. Your Answer Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD. Multiple Choice Multiple Answer Question Some of the important Deming's principles of effective management are :Correct Answer Create consistency of purpose , Always try and adopt a new philosophy , Institute leadership Your Answer Be basically a rich person , Create consistency of purpose , Institute leadership Multiple Choice Multiple Answer Question Internal consultants have a distinct advantage over others, in :Correct Answer Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others Your Answer Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others Multiple Choice Multiple Answer Question The refreezing stage of the model consists of :Correct Answer Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship Your Answer Helping total personality and self concept , Developing significant relationship Multiple Choice Multiple Answer Question Individual power base in the organization may consist of :Correct Answer Knowledge , Support from others , Personality of the individual Your Answer Knowledge , Support from others , Personality of the individual

Multiple Choice Multiple Answer Question Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team work Your Answer Improved job satisfaction , Improved productivity , Improved team work

Multiple Choice Multiple Answer Question The various types and categories of " Power" are :Correct Answer Expert power , Reference power , Information power Your Answer Expert power , Reference power , Information power

Multiple Choice Multiple Answer Question The data collection on organisation is undertaken by the Consultant, by way of :Correct Answer Interviews , Questionnaires , Personal observations Your Answer Interviews , Questionnaires , Personal observations

Multiple Choice Multiple Answer Question If there are disagreement amongst the group, they should resolve by way of :Correct Answer Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined Your Answer Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined Multiple Choice Multiple Answer Question During a long seminar on the OD intervention, the general course of action on the first day would consist of, participants :Correct Answer Analyzing the environmental demands and trends , Becoming aware of organization's inadequate response to external demands , Identify areas where company performed well and poorly as well Your Answer Meeting each other and knowing details about the competitors , Analyzing the environmental demands and trends , Becoming aware of organization's inadequate response to external demands Multiple Choice Multiple Answer Question Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team work Your Answer Improved job satisfaction , Improved productivity , Improved team work

Multiple Choice Multiple Answer Question The total Quality Improvement model's phases include :Correct Answer Planning , Education , Implementation Your Answer Planning , Education , Implementation

Multiple Choice Multiple Answer Question In the past, some of the OD interventions have benefited supervisors, and managers in the area of :Correct Answer Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes Your Answer Improvement in ability to handle conflicts , Increased ability to accept changes Multiple Choice Multiple Answer Question The organization-wide interventions often require managers to reconsider, how they can achieve, various issues like :Correct Answer Basic objectives , Conduct of basic functions , Stream line procedures Basic objectives , Create teams to accomplish them , Stream line procedures Multiple Choice Multiple Answer Question The essence of large scale systems change programme is :Correct Answer Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved , To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation Your Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved Multiple Choice Multiple Answer Question The organizational level analysis could include information on :Correct Answer Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization Your Answer Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization Multiple Choice Multiple Answer Question For changing the strategies for more effective use of HR resources, it may involve :Correct Answer Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices Your Answer Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices Multiple Choice Multiple Answer Question Organizational Development interventions to reduce group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Your Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Multiple Choice Multiple Answer Question Demonstrated competence is the most important source of :Your Answer

Correct Answer Power , Acceptability , Ability to gain organizational support Your Answer Power , Acceptability , Ability to gain organizational support

Multiple Choice Multiple Answer Question The OD consultant can build trust and commitment by way of :Correct Answer By announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating candour amongst the members and the consultant Your Answer Bringing openness amongst the members , By inculcating candour amongst the members and the consultant , By announcing confidentiality of the responses Multiple Choice Multiple Answer Question In the Appreciation and Concerns Exercises, the Facilitator may make suggestions along with allotment of assignments, such as :Correct Answer Each individual be the judge of what concerns he wants to raise at any time , Each individual to decide on the effect on relationship due to the concerns raised , Each person to decide about the contribution he could make in improving Your Answer It is not always necessary to implement the suggestions given by any one , Each individual be the judge of what concerns he wants to raise at any time , Each person to decide about the contribution he could make in improving Multiple Choice Multiple Answer Question The team building interventions are directed towards main areas of :Correct Answer Diagnosis , Team and organizational processes , Team Relationships Your Answer Diagnosis , Team and organizational processes , Team Relationships

Multiple Choice Multiple Answer Question Most of the Organizational Development activities are based on a basic model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry Your Answer Interviews , Data based , Scientific method of enquiry

Multiple Choice Multiple Answer Question Some of the changes in the performance due to OD, were seen in the areas of :Correct Answer Improved quality level of the products , Improved quality level of the services , Increase in profit levels Your Answer Improved quality level of the products , Improved quality level of the services , Increase in profit levels

Multiple Choice Multiple Answer Question While planning and implementing OD, certain basic things need to be considered, these are :-

Correct Answer It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities. Your Answer It should fit into overall game plan , It needs to have an authoritarian management to implement it , Effective structuring of activities to promote learning and change Multiple Choice Multiple Answer Question Organizational Development interventions to reduce group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Your Answer It a style to do so , It has impact on team functioning , It has impact on organizational functioning Multiple Choice Multiple Answer Question When the strategies to change the use of HR resources, has to be done, it may involve :Correct Answer Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices Your Answer Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices Multiple Choice Multiple Answer Question The OD consultant can build trust and commitment by way of :Correct Answer By announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating candour amongst the members and the consultant Your Answer By inculcating candour amongst the members and the consultant , By announcing confidentiality of the responses , Bringing openness amongst the members Multiple Choice Multiple Answer Question The objectives of Organizational Development intervention to resolve the group conflict are :Correct Answer To improve communication and interaction within the groups , To reduce dysfunctional competition , To increase awareness to necessity of interdependence of action within the groups Your Answer To improve communication and interaction within the groups , To improve overall productivity and profitability of the company , To reduce dysfunctional competition Multiple Choice Multiple Answer Question The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach , Improved process quality Your Answer Improved image of the organization , Improved product quality , Improvement in peoples approach Multiple Choice Multiple Answer

The team building interventions are directed towards main areas of :Correct Answer Diagnosis , Team and organizational processes , Team Relationships Your Answer Diagnosis , Surgical intervention , Team and organizational processes Multiple Choice Multiple Answer Question Some of the major benefits of the Organizational Development interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team work Your Answer Improved image of the organization , Improved job satisfaction , Improved productivity Multiple Choice Multiple Answer Question Various types of tactics used by managers to accomplish their goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around the formal system Your Answer Use of social networks , Playing it straight , Going around the formal system Multiple Choice Multiple Answer Question In Responsibility Charting, some of the useful guidelines for intervention to be followed are :Correct Answer Assign responsibility to one person , Avoid having too many people having Approval- Veto function , If one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things done Your Answer Assign responsibility to one person , Avoid having too many people having Approval- Veto function , If one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things done Multiple Choice Multiple Answer Question The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved Your Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , There is large scale expenditure involved for improvements desired Multiple Choice Multiple Answer Question The unfreezing stage of the Changed process, consists of :Correct Answer Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation Your Answer Provision of psychological safety , Improved listening skills , Creation of guilt or anxiety

Question

Multiple Choice Multiple Answer Question The major characteristics of teams are:Correct Answer There is clear unity of purpose , The group is self conscious about it's own operations , The group has set for it self clear and demanding goals to achieve Your Answer There is clear unity of purpose , The members of the group are all related , The group is self conscious about it's own operations Multiple Choice Multiple Answer Question The role of OD practitioner and that of consultant is that of :Correct Answer Facilitator , Catalyst , Problem solver Your Answer Collaborator , Facilitator , Catalyst

Multiple Choice Multiple Answer Question Which are the main personal stressors stated by Yoga? Correct Answer State of helplessness , Jealously , Temptations Your Answer State of helplessness , Jealously , Temptations Multiple Choice Multiple Answer Question The results of bank wiring room study done under the Hawthorne experiments were: Correct Answer Small group of people emerge as a team , The group is indifferent towards financial incentives , The group norms are more important for the members Your Answer Small group of people emerge as a team

Multiple Choice Multiple Answer Question Mr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication? Correct Answer Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy Your Answer Emphasize description rather than interpretation or evaluation , Emphasize evaluation of data rather than description Multiple Choice Multiple Answer Question To change organizational culture successfully we need to: Correct Answer Find the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change process Your Answer Make changes from bottom-up , Include employees in the change process Multiple Choice Multiple Answer Question The four different models of organizational behaviour denote:

Correct Answer The responses of the employees to the various orientations of the managers , The general behavioural climate prevailing in the manager-employee relationship , The evolution of the thinking and behaviour of the management and the managers alike Your Answer The general behavioural climate prevailing in the manager-employee relationship , The many roles that employees perform have affect on the behaviours of each other Multiple Choice Multiple Answer Question State the needs as stated by Abraham Maslow in his theory. Correct Answer Domination , Gratification , Activation Your Answer Activation , Aggravation Multiple Choice Multiple Answer Question The different types of fatigue are Correct Answer mental , physical , psychological Your Answer mental , physical

Multiple Choice Multiple Answer Question State the various functions of communication. Correct Answer Control , Motivation , Information Your Answer Motivation , Information Multiple Choice Multiple Answer Question The Hawthorne studies are of utmost significance as they form an honest and concerted attempt to understand: Correct Answer The human factor , Employee attitudes , The workers social situations Your Answer The human factor , Employee attitudes Multiple Choice Multiple Answer Question Characteristics of entrepreneurial culture are Correct Answer Taking risks , Dynamism , Creativity Your Answer Taking risks , Profit orientation Multiple Choice Multiple Answer Question Select the organizational stressors which are intrinsic to the job. Correct Answer Boredom , Time pressures and deadlines , Exorbitant work demands Your Answer Time pressures and deadlines , Exorbitant work demands Multiple Choice Multiple Answer Question The models of Organizational Behaviour are: Correct Answer Autocratic , Custodial , Supportive Your Answer Custodial , Democratic , Supportive Multiple Choice Multiple Answer Question Some of the major benefits of the OD interventions are :-

Correct Answer Improved job satisfaction , Improved productivity , Improved team work Your Answer Improved job satisfaction , Improved productivity , Improved team work Multiple Choice Multiple Answer Question Organizational Development interventions to reduce group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Your Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Multiple Choice Multiple Answer Question The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved Your Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved Multiple Choice Multiple Answer Question The organizational level analysis could include information on :Correct Answer Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization Your Answer Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization Multiple Choice Multiple Answer Question During any discussion within the group, it :Correct Answer Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track Your Answer Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track Multiple Choice Multiple Answer Question Some of the changes in the performance due to OD, were seen in the areas of :Correct Answer Improved quality level of the services , Increase in profit levels , Improved quality level of the products Your Answer Improved quality level of the products , Improved quality level of the services , Increase in profit levels

Multiple Choice Multiple Answer Question The data collection on organisation is undertaken by the Consultant, by way of :Correct Answer Interviews , Questionnaires , Personal observations Your Answer Interviews , Questionnaires , Personal observations

Multiple Choice Multiple Answer Question In an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :Correct Answer There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy Your Answer There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy Multiple Choice Multiple Answer Question Various types of behaviors observed under, responsibility charting are :Correct Answer Responsibility , Support , Inform Your Answer Responsibility , Support , Inform

Multiple Choice Multiple Answer Question The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach , Improved process quality Your Answer Improved product quality , Improvement in peoples approach , Improved process quality Multiple Choice Multiple Answer Question When the strategies to change the use of HR resources, has to be done, it may involve :Correct Answer Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices Multiple Choice Multiple Answer Question Most of the Organizational Development activities are based on a basic model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry Your Answer Data based , Problem solving , Scientific method of enquiry

Multiple Choice Multiple Answer Question The various types and categories of " Power" are :Correct Answer Expert power , Reference power , Information power

Your Answer

Information power , Expert power , Reference power

Multiple Choice Multiple Answer Question While the group lays down Goals , they should be :Correct Answer Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals Your Answer Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals Multiple Choice Multiple Answer Question The unfreezing stage of the Changed process, consists of :Correct Answer Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation Your Answer Provision of psychological safety , Improved listening skills , Disconfirmation or lack of confirmation Multiple Choice Multiple Answer Question Socio- Technical systems projects tend to feature :Correct Answer Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills Your Answer Formation of autonomous work groups , Developing leadership skills , Grouping of core tasks , Training of group members in multiple skills Multiple Choice Multiple Answer Question Various types of tactics used by managers to accomplish their goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around the formal system Your Answer Use of social networks , Playing it straight , Going around the formal system Multiple Choice Multiple Answer Question Some of the most important qualities of successful change agents are :Correct Answer Interpersonal communication skills , Ability to support others , Power of empathy Your Answer Interpersonal communication skills , Ability to support others , Power of empathy Multiple Choice Multiple Answer Question Most of the Organizational Development activities are based on a basic model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry Your Answer Interviews , Problem solving , Scientific method of enquiry

Multiple Choice Multiple Answer Question If there are disagreement amongst the group, they should resolve by way of :Correct Answer Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined Multiple Choice Multiple Answer Question Some of the indications of requirement of organisational development efforts are :Correct Answer Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs Your Answer Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs Multiple Choice Multiple Answer Question Organizational Development interventions to reduce group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Your Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Multiple Choice Multiple Answer Question While planning and implementing OD, certain basic things need to be considered, these are :Correct Answer It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities. Your Answer It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities. Multiple Choice Multiple Answer Question The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved Your Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved

Your Answer

Multiple Choice Multiple Answer Question While planning and implementing OD, certain basic things need to be considered, these are :Correct Answer It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities. Your Answer It should fit into overall game plan , It needs to have an authoritarian management to implement it , Effective structuring of activities to promote learning and change Multiple Choice Multiple Answer

Organizational Development interventions to reduce group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization Your Answer It a style to do so , It has impact on team functioning , It has impact on organizational functioning Multiple Choice Multiple Answer Question When the strategies to change the use of HR resources, has to be done, it may involve :Correct Answer Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices Your Answer Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices Multiple Choice Multiple Answer Question The OD consultant can build trust and commitment by way of :Correct Answer By announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating candour amongst the members and the consultant Your Answer By inculcating candour amongst the members and the consultant , By announcing confidentiality of the responses , Bringing openness amongst the members Multiple Choice Multiple Answer Question The objectives of Organizational Development intervention to resolve the group conflict are :Correct Answer To improve communication and interaction within the groups , To reduce dysfunctional competition , To increase awareness to necessity of interdependence of action within the groups Your Answer To improve communication and interaction within the groups , To improve overall productivity and profitability of the company , To reduce dysfunctional competition Multiple Choice Multiple Answer Question The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach , Improved process quality Your Answer Improved image of the organization , Improved product quality , Improvement in peoples approach Multiple Choice Multiple Answer Question The team building interventions are directed towards main areas of :Correct Answer Diagnosis , Team and organizational processes , Team Relationships Your Answer Diagnosis , Surgical intervention , Team and organizational processes Multiple Choice Multiple Answer

Question

Some of the major benefits of the Organizational Development interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team work Your Answer Improved image of the organization , Improved job satisfaction , Improved productivity Multiple Choice Multiple Answer Question Various types of tactics used by managers to accomplish their goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around the formal system Your Answer Use of social networks , Playing it straight , Going around the formal system Multiple Choice Multiple Answer Question In Responsibility Charting, some of the useful guidelines for intervention to be followed are :Correct Answer Assign responsibility to one person , Avoid having too many people having Approval- Veto function , If one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things done Your Answer Assign responsibility to one person , Avoid having too many people having Approval- Veto function , If one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things done Multiple Choice Multiple Answer Question The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved Your Answer To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , There is large scale expenditure involved for improvements desired Multiple Choice Multiple Answer Question The unfreezing stage of the Changed process, consists of :Correct Answer Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation Your Answer Provision of psychological safety , Improved listening skills , Creation of guilt or anxiety Multiple Choice Multiple Answer Question The major characteristics of teams are:Correct Answer There is clear unity of purpose , The group is self conscious about it's own operations , The group has set for it self clear and demanding goals to achieve Your Answer There is clear unity of purpose , The members of the group are all

Question

related , The group is self conscious about it's own operations Multiple Choice Multiple Answer Question The role of OD practitioner and that of consultant is that of :Correct Answer Facilitator , Catalyst , Problem solver Your Answer Collaborator , Facilitator , Catalyst