CD1 Track 1.71
What do you remember about your first pre-flight briefing?
S: My first flight was a mixture of emotions. I was partly terrified and veryexcited. I was terrified because the training we'd been given over the sixweeks was quite intense and I knew that arriving at the briefing room Iwould be asked a series of questions and I had to get those answers rightto show that my training proficiency was up to standard so that was verynerve-wracking, but I was also really, really excited – I was, you know, partof this team that was going to be taking a flight with, you know, a 100 orso passengers from one country to another and that was just unbelievable.
Were these briefings always the same?
S: The actual content of the briefing was always the same. However,depending on the human factor with different people you're working with,some people, those in charge, would help create a friendlier environmentso you could relax a little more and others would put the fear of God intoyou because, you know, their sternness, their facial expressions, etcetera,so it was always very tense going into those pre-briefings and you neverquite knew what the atmosphere would be, but on the whole it was, it wasthe same in content.
What was the common theme?
S: Having worked for a number of different airlines, both charter work andscheduled international and short-haul, there was a common theme withthe pre-briefings throughout the industry and that was primarily safetyand, of course, passenger information. Those briefings were used as anopportunity to inform and advise the crew of what type of passengers theywere having on board; the service that day, but predominantly it wassafety related. One of the things I really enjoyed about the pre-flightbriefings was the opportunity to meet the crew that you would be workingwith that day or that week and getting to know about the flight and, youknow, the particular idiosyncrasies that would occur. For example, onsome flights we may have VIPs and that was always exciting to know thatyou're carrying someone, you know, of a celebrity status or it may be thatyou're carrying, you know, a passenger who has, you know, got to travelthrough sad reasons. Perhaps her daughter living out in New Zealand has just had a serious accident and she’s travelling to New Zealand to, to visither sick daughter. All of those opportunities to find out about the flight –some were more poignant than others, but it was always very interestingand exciting. A really, really nice opportunity to get to know about the dayahead.