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Table Of Contents

Accept Civic Position
Accept Membership
Accept Social Invitation
Account Credited
Account Status Changed
Acknowledge Cancellation of Service
Acknowledge Error
Acknowledge First Order
Acknowledge Receipt
Additional Data Needed
Advertising Promotion
Agenda Item
Agenda Overview
Announce New Business
Announce Training Classes
Announcement of Acquisition
Application Follow-Up
Apply for Credit Account
Approval Needed
Award Announcement
''Be Considerate" Notice
Bid Cover Letter
Bid Proposal
Bid Request
Business for Sale
Cancel Credit Card
Change in Job Requirements
Character Reference
Clarification of Information
Close an Open Account
Collection Letter
Collection Letter, 30-Day Reminder
Collection Letter, 60-Day Reminder
Collection Letter, Over 90 Days
Collection Letter, Final Notice
Community ServiceInvitation to Join a Board
Community ServiceVolunteers Needed
Company Outing
Company Sports
Condo Maintenance Fee
Confirm Agreement
Confirm Arrangements
Confirm Intent
Confirm Travel Arrangements
Confirm Verbal Discussion
Confirmation to Speaker
Congratulations Letter
Congratulations on Promotion
Contract Renewal
Convention Request
CPR Classes
Customer Complaint
Customer Request
Deadline Approaching
Decline Appointed Position
Decline Corporate Donation
Decline Invitation
Decline Invitation to Speak
Decline Membership
Decline Social Invitation
Decline Use of Name
Delayed Shipment
Deny Credit
Deny Customer Request
Distributor Request
Donation Request
Employee Wellness Report
Error Investigation
Extend Credit to Cash Customer
Fact-Finding Report
Final Settlement
Financial Negotiations
Financial Settlement
Follow-Up for Goodwill
Follow-Up Report to Customer
Free Offer
Freelance Agreement
Get Well Thoughts
Holiday Greetings
Informal Agreement
Informal Invitation
Information Needed
Introduce Opportunity
Investigating Customer Complaint
Investigation Report
Invitation for Interview
Invitation to Try New Product
Invoice Error
Job Offer
Job Warning
Letter of Appreciation
Letter to Ex-Customer
Meeting Materials
Meeting Recap
Negative Report on New Product
New Account Application
New Homeowner Gift
New Member Welcome
New Product Announcement
New Product Order
New Sales Representative
Nondisclosure Agreement
Notice of Rate Change
Offer New Service
Offer Services
Opinion Survey
Order Delayed Pending Payment
Parking Notice
Payment Authorized
Payment Explanation
Policy Statement
Political Support Desired
Poor Performance on Service Contract
Poor Quality Product
Poor Service Complaint
Positive Report on New Product
Potential Sale Follow-Up
Preparation for Research
Product Information Request
Product Out of Stock
Promotion Announcement
Purchase Recommendation
Quality Control Review
Questionnaire Cover Letter
Rebate Incentive
Receipt of Unacceptable Substitute
Recommend Professional Services
Recommendation to Discontinue Product
Recommendation for New Procedure
Referral Letter
Reject Bid
Report Follow-Up
Request for Advance Preparation
Request for Business Reference
Request for Changes
Request for Clarification
Request Copy of Report
Request for Different Sales Representative
Request for Employment Verification
Request for Initial Payment
Request from Management
Request for New Invoice
Request for Payment
Request for Payment Consideration
Request for Payment Extension
Request for Product Test
Request to Reprint
Request to Return Borrowed Materials
Request for Special Billing
Request for Special Consideration
Request for Waiver
Reserve Conference Space
Response to Competition
Response to Complaint about Quality
Response to Customer Query
Response to Damaged Goods Complaint
Response to Delivery Complaint
Response to Error Discovered by Customer
Response to Faulty Product Complaint
Response to Inquiry
Response to Invoice Error
Response to Progress Report
Response to Request for Information
Response to Request for Unearned Discount
Response to Service Contract Complaint
Response to Ultimatum Letter Sent in Error
Response to Unacceptable Substitute
Results of Investigation
Retirement Congratulations
Sales Call Report
Sales Lead Follow-Up
Sales Letter
Sales Report
Seminar Announcement
Service Provider Request
Shipment Sent Separately
Smoking Cessation Classes
Special Offer to Current Customer
Specifications List
Status Report
Strong Request
Summary of Findings
Summer Hours
Summer Intern Position
Supplier Problems
Survey Cover Letter
Technical Modification
Termination Agreement
Thank You with Apology
Thank You for Business Referral
Thank You for Donation
Thank You for Favor
Thank You for Interview
Thank You for Professional Assistance
Thank You for Reference
Thank You for Referral
Thank You for Service
Thank You to Speaker
Thank You for Suggestion
Thank You to Subcontractor
Thank You to Team
Third-Party Complaint
Toxic Waste Disposal
Trade Show Follow-Up
Ultimatum Letter Received in Error
Unsolicited Recommendation
Upgrade Offer
Verification of Employment
Welcome New Employee
Welcome to New Resident
Written Authorization Needed
Wrong Item Shipped Twice
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The McGraw-Hill Handbook of More Business Letters

The McGraw-Hill Handbook of More Business Letters

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Published by: Ana Alícia De Mendonça on Apr 02, 2013
Copyright:Attribution Non-commercial


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