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tHe exPAnDInG WORKWeeK AnD tHe IneVItABLe BOttLeneCK
The frst principle is that you must not ool yoursel, and you are the easiest person to ool.
Richard P. Fyma, nobl Priz-wiig physicisAmricas ow work approimaly igh wks logr
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pr yar ha i 1969—i h spac o a sigl graio—or roughly h sam icom ar adjusig or iaio. th w sadardworkwk is 70 hours
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ad h growh ra is icrasig.th ul? Isa accss o iormaio ad isa accss o ach ohr.th problm is clar wh w look a h bs cas scario: I you g wha you wa—or ampl,a promoio or 10% mor cusomrs pr moh—ad g 10% mor -mail or pho calls prmoh as a rsul, ar your bhaviors ad rouis scalabl? Ca you aswr 1,000 -mails as asilyas 100? I o, a wha poi will you bcom a bolck ha cras a prma backlogo urad ad uaswrd ims?For m, i was Ju 14h, 2004.From Augus 10h, 2000 o Ju 14h, 2004, I chckd Oulook 100-200 ims pr day, frs as amploy, ad lar as h oudr ad CeO o a Silico Vally-basd frm wih mor ha 300ull-im ad coracd workrs. I Ju o 2004, I was workig rom 7am o 9pm, icludig wk-ds, ad rcivig mor ha 1,500 -mails pr wk.I was ususaiabl ad 100% uscalabl.Dcidig ha icrmal chags would’ solv h problm, o Ju 14h, 2004, I dcidd ocoduc a prim a h opposi rm—I l h US o ru h busiss rom wirlsslocaios i mor ha 20 couris. thr was jus o rul: I could’ chck -mail mor ha oc
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“Work, Srss, ad Halh,” naioalIsiu or Occupaioal Say &Halh Corc, 1999
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”erm Jobs: th DagrousAllur o h 70-Hour Workwk,”Harvard Busiss Rviw,Dcmbr 2006.
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