Client Web Site Update
FDR recently upgraded our back officesystems in order to be able to respondmore quickly to client requests. Youmay have noticed that our client website was down for several days duringthis transition. It is now back up, andif you haven’t done so already, you willneed to create a new username andpassword in order to be able to view youraccount information online. Go to www.freedomdebtrelief.com and click on thetab “Current Clients.” Ten, near thebottom of the page under the heading“Existing Client Login for AccountInformation” click on the button, “Click Here.” Enter your e-mail address, andthen follow the instructions to create apassword and validate your information. You will now be able to view thisinformation online!
American Consumers Union
We have recently partnered with theconsumer advocacy group, AmericanConsumers Union, in order to provideadditional support to our clients withrespect to creditor harassment. AllFDR clients are automatically givenmembership into the AmericanConsumers Union, and are given the fulluse and support of the advocacy group,at no additional charge. Tis is a terrificbenefit for our clients, and we are happy to be able to provide this service to ourclients at our expense. You can visit themonline at www.myacu.org.
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Customer Service Phone No:1-800-655-6303Hours of Operation:
Mon-Turs:
6:00 a.m. – 6:00 p.m. PST
Fri:
6:00 a.m. – 5:00 p.m. PST
Sat:
7:00 a.m. – 11:00 a.m. PST
E-mail:support@freedomdebtrelief.com
Client Reminders
W
hen applying for a credit card,most people disregard the smalltype that details the provisions of the agreement. Many applicants will simply signtheir name, stating that they agree to the terms. Although this fine print may be long and tediousto read, we suggest that you review a credit cardagreement in its entirety. Tis task may preventfuture problems or you may decide that this isnot the right credit card for you. Below are somekey points that you may want to focus on as youread the fine print.
Don’t be fooled by low teaser rates and extremely high credit limits
.
Whenyou receive a credit cardsolicitation in the mail,the envelope may read that you arepre-approved fora low interestrate of 2.9%and a credit limitup to $25,000.Tis impressiveoffer may persuadesome people toimmediately complete and signthe application without reading thesmall print.First of all, consider most verbiageon envelopes of credit card offers to beadvertisements intended to entice you to openthe mail and apply. If you look closely, you may find that there are several asterisks printed by these grandiose statements. Te fine print may state that you may not be “pre-approved” andthat your credit limit and interest rate will bebased on your credit history.
Don’t make the credit card companiesricher by incurring fees.
Consumer Action, a non-profit consumer advocate group,reports that credit card fees cost cardholdersapproximately $13 billion every year. Avoid latefees by reading the fine print to find out thegrace period and due date for your payment.Some companies state that a bill is also due by a certain time on the due date. For example,if your bill is due by noon, you could incur alate fee if the credit card company receives yourpayment at the end of the day. We do not recommend that you keep a highbalance on your credit card because of thenegative effects of debt and you also run therisk of obtaining an over-the-limit fee. A latepayment could also allow a credit card company to impose a late fee in addition to an over-the-limit fee.Reading the fine print may also alertconsumers to the fact that credit card companiesmay charge a no-balance fee if you pay off yourbalance in full or apply an inactivity charge if your account has been inactive for a certainperiod of time.Credit card companies also charge fees forcash advances and balance transfers.
Understand universaldefault.
All of a sudden, anunsuspecting cardholdermay receive their monthly credit card statement andbe shocked to discoverthat their interest rateincreased dramatically.Tis action, knownas universal default,could have occurred for anumber of reasons. If a creditcard company reviews your creditreport and senses that you may become a potential credit risk, they havea right to drastically raise your interest rate. You may have been late or missed a payment with this particular creditor or a totally differentcredit card company. Let’s suppose that you arecurrent with this credit card account, but thecard issuer raises your rate because your creditreport shows that you have taken on too muchdebt or have had many recent inquires.Much controversy has surrounded the issueof universal default. Many consumer advocates want banks to ban this practice. In 2007,Citibank was the first credit card company thatput an end to universal default. Also, legislatorshave outlawed this practice in the state of New York last summer. As you can see, progressis being made and perhaps universal default will not exist in the future. However, a survey conducted by Consumer Action indicates thatnearly half of U.S. banks use universal default,enabling them to legally raise credit cardholders’interest rates as high as 40%. Reading the fineprint in your credit card agreement will indicate whether your credit card company enforcesuniversal default. As you strive to settle your debts, most of you have made a commitment to rely on cash instead of credit cards. After you complete your debt negotiation program, you will probably want to re-establishyour credit. As you probably know, credit cards can cause serious financial problems if they are not usedproperly. Periodically, this column will discuss a credit card issue and give you tips on responsible creditcard use. Tis month’s topic is
the importance of the fine print in credit card agreements.
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