Invitation To Register Interest

INVITATION TO REGISTER INTEREST
Procurement Procedure Play Digital
Date Authors Subject
29 March 2013 R. Schuth and N.P. Scherrenberg Invitation to Register Interest Procurement Procedure Play Digital
TABLE OF CONTENTS
1 GENERAL INTRODUCTION AND INFORMATION ON THE CONTRACT..................... 8
1.1 1.2 1.3 1.4
General .................................................................................................................... 8 General information on Holland Casino................................................................. 8 Reason for and goal of the Procurement Procedure ............................................... 8 Description of the Services...................................................................................... 8
1.4.1 Scope.................................................................................................................... 9 1.4.2 Outside of scope ................................................................................................. 11 1.5 Contract amendments ............................................................................................ 11 1.6 1.7 1.8 1.9
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Division of lots ...................................................................................................... 12 Options .................................................................................................................. 12 Term of the Contract ............................................................................................. 12 Corporate Social Responsibility ............................................................................ 12
PROCUREMENT PROCEDURE .................................................................................14
2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11
Introduction .......................................................................................................... 14 Announcement ...................................................................................................... 14 Contact details....................................................................................................... 14 Communication..................................................................................................... 15 Planning ................................................................................................................ 15 Opportunity to ask questions about the Procurement Procedure ........................ 16 Closing date for the submission of Applications................................................... 16 Evaluation of the Applications .............................................................................. 16 Screening/audit of Interested Tenderers .............................................................. 17 Evaluation result ................................................................................................... 17 Selection ................................................................................................................ 17
2.11.1 Notification of provisional selection decision ............................................... 17 2.11.2 Objection........................................................................................................ 17 2.11.3 Selection and rejection .................................................................................. 17 2.12 Intellectual property ............................................................................................. 17 2.13 2.14 2.15
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Publicity ................................................................................................................ 17 Exclusions as a consequence of discontinuation or takeover ............................... 17 Brand names ......................................................................................................... 18
RULES FOR THE SUBMISSION OF THE APPLICATION ...........................................19
3.1 3.2 3.3 3.4 3.5
Introduction .......................................................................................................... 19 Answering format.................................................................................................. 19 Signature ............................................................................................................... 19 Submission of an Application ............................................................................... 19 English language ................................................................................................... 19
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CONDITIONS FOR APPLICATION............................................................................ 20
4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13
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Application independently or in partnership with other companies ................20 Reliance on suitability of a third party.................................................................. 21 Reliance on suitability of a Group or Group Company ......................................... 21 Interested Tenderers of one Group ....................................................................... 22 Provisos ................................................................................................................. 22 Retention of title to Application............................................................................ 22 Costs and reimbursement of costs ........................................................................ 22 Period of validity ................................................................................................... 22 Confidentiality....................................................................................................... 22 Integrity................................................................................................................. 23 Inaccuracies in the Procurement Documents ....................................................... 23 Contradictions and lack of clarity in the Application ........................................... 23 Agreement with the Procurement Procedure; signature of Application .............. 23
EVALUATION OF APPLICATIONS ........................................................................... 24
5.1 5.2 5.3
Introduction .......................................................................................................... 24 Exclusion and selection......................................................................................... 24 Evaluation ............................................................................................................. 24 Item 1: Evaluation of format specifications and Minimum Requirements ... 24 Item 2a: Evaluation of Eligibility Requirements ........................................... 25 Item 2b: Evaluation of Eligibility Ranking Criteria....................................... 26 GW1 Eligibility Ranking Criteria References.......................................... 26 Item 3: Screening/audit of Interested Tenderers .......................................... 28 Waiting room provision ................................................................................. 29 Item 4: Final evaluation................................................................................. 29
5.3.1 5.3.2 5.3.3 5.3.3.1. 5.3.4 5.3.5 5.3.6
ANNEXES ........................................................................................................................31
Copyright 2013, Holland Casino Nothing in this publication may be reproduced and/or disclosed by way of print, photocopy, microfilm or in any other way without the prior written permission of Holland Casino.
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TERMINOLOGY The terms below may be used both in the singular and the plural form. Should there be any other terms in the Invitation to Register Interest or the Annexes which are ambiguous or potentially confusing, Interested Tenderer is invited to inform the Client using the format in Annex C: Questionnaire. Annex An appendix to one of the Procurement Documents. Application Request by an Interested Tenderer to register interest in taking part in the Consultation- and Tendering Phase on the basis of the Invitation to Register Interest. Bao Besluit aanbestedingsregels voor overheidsopdrachten (Public procurement decree of 16 July 2005), as amended, implementing EC Directive 2004/18/EC. Best and final offer (Bafo) The definitive offer submitted by a Tenderer in response to the Definite Invitation to Tender. Calendar Days All the days of the year, including Saturdays, Sundays and Public Holidays which are generally observed in the Netherlands, with a duration of twenty-four (24) hours, from 00.00 23.59 CET. CET Central European Time. Client Holland Casino, or, if applicable, the entity established by Holland Casino for online activities. For an explanation, see paragraph 1.2 of the Invitation to Register Interest. Consortium A co-operative association of contractors formed with the object of supplying the Services. A Consortium submits a single joint Application.
Consultation- and Tendering Phase The second phase of the Procurement Procedure. This phase is divided in part a) where Selected Tenderers are invited to comment on the Draft Invitation to Tender and part b) where Selected Tenderers may submit a Tender on the basis of the Definite Invitation to Tender. Contract The written agreement between the Client and the Contractor stipulating the rights and obligations in respect of the Services.
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Contractor The Tenderer with whom the Client, in the context of this Procurement Procedure, enters into a Contract. Corporate website Online environment of Holland Casino (www.hollandcasino.nl) with (company) information for (potential) visitors of Holland Casino, the press, (potential) employees, politicians and other interested parties and stakeholders. Criteria for Registration The criteria which are used to determine which Interested Tenderers are adequately qualified for taking part in the Consultation- and Tendering Phase. Minimum Requirements, Eligibility Requirements and Eligibility Ranking Criteria all come under this heading. Definite Invitation to Tender The document which will be sent to the Selected Tenderers in part b of the Consultation- and Tendering Phase on the basis of which Selected Tenderers may submit a Tender. Draft Invitation to Tender The document which will be sent to the Selected Tenderers in part a of the Consultation- and Tendering Phase on the basis of which Selected Tenderers may submit a reaction. Eligibility Ranking Criteria Criteria used to determine the number of points to be awarded to the Interested Tenderers, on the basis of the submitted Applications. Eligibility Requirements Criteria which an Interested Tenderer must meet to be considered for the Consultation- and Tendering Phase, as specified in this Invitation to Register Interest and Summary (Summaries) of Additional Information and Changes. FTE Full-time equivalent. Gaming Management Platform The Gaming Management Platform is a collection of specific configured information systems, which: (i) handles all player (customer) information and all backend operations; (ii) provides technical integration of all front-end gaming/gambling solutions (like a single sign on & a single e-Wallet) and of the land based CRM/visitor information systems; (iii) provides adequate management & audit information for the Client. The Gaming Management Platform is described in further detail under scope in the Invitation to Register Interest, section 1.4.1. Group A collection of a parent and one or more direct or indirect subsidiary companies that functions as a single economic entity through a common source of control. Group Company A company that belongs to a Group.
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Holding Company The parent company of a Group. Holland Casino Nationale Stichting tot Exploitatie van Casinospelen in Nederland (National Foundation for the Exploitation of Casino Games in the Netherlands), hereinafter Holland Casino, or HC. Integration The integration of gaming products (e.g. of third parties) with the Gaming Management Platform, including at least interfaces in the area of financial transactions (e-wallet), portal, CRM (player profile), user account and reporting resulting in a single unified management platform. Interested Tenderer A natural person or legal entity, company or organisation which is interested in competing for the Contract and has registered interest or intends to register interest during the Registration Phase. Invitation to Register Interest The present document in which the Client outlines the Procurement Procedure and the Criteria for Registration. Main Contractor A company that registers interest for its own risk and account, but also engages Subcontractors to carry out (elements of) the Contract. Mandatory Forms Annexes to the Invitation to Register Interest in which consent must be recorded with terms and conditions and in which Requirements must be met and questions must be answered. The Mandatory Forms include, amongst other things, questions relating to the Interested Tenderer. Member of a Consortium A natural person or legal entity, company or organisation which forms part of a Consortium. Minimum Requirements Grounds for exclusion of participation in the Procurement Procedure, also known as knock-out requirements as described in the Procurement Documents.
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Negotiation Phase The third phase of the Procurement Procedure in which Tenderers are invited on the basis of the Tender submitted in the Consultation- and Tendering Phase to negotiate and to submit a Best and final offer. Procurement Documents All documents (including electronic documents) which the Client supplies to Interested Tenderers, Selected Tenderers or Tenderers. Procurement Procedure The procedure which is to be followed to procure the Services and described in outline in section 2 of this Invitation to Register Interest, as explained in greater detail in the subsequent sections, Annexes and other Procurement Documents. Registration Phase The initial phase of the Procurement Procedure in which Interested Tenderers may register interest and will be evaluated for participation in the Consultation- and Tendering Phase on the basis of the Criteria for Registration set out in the Invitation to Register Interest. Requirements Specifications and requirements in respect of the Interested Tenderer and/or the Services. Selected Tenderer Interested Tenderer who submitted an Application and has been selected for the Consultation- and Tendering Phase by the Client. Services The services to be provided, the work to be carried out and the tasks to be completed by the Contractor for the Client on the basis of the Contract. Subcontractor A third party (other than a Group Company) with whom an Interested Tenderer concludes an agreement to perform part of the Contract and who is identified as such by the Interested Tenderer in the Application. Summary of Additional Information and Changes Document in which the anonymous questions by Interested Tenderers and responses thereto , as well as any clarifications of the Invitation to Register Interest and/or other Procurement Documents are recorded. Tender The tender including all completed Mandatory Forms submitted by Tenderers in the Consultationand Tendering Phase. Tenderer Selected Tenderer who may submit a Tender.
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1 GENERAL INTRODUCTION AND INFORMATION ON THE CONTRACT

1.1 General In this Invitation to Register Interest, the Client informs Interested Tenderers about the Services and the Procurement Procedure so they can decide whether or not to submit an Application. It describes the way in which Interested Tenderers may submit an Application and how the evaluation team will evaluate the submitted Applications. The Invitation to Register Interest describes the Procurement Procedure The Invitation to Register Interest is made up of the following sections: Section 1: Description of the Client, the goal of the Procurement Procedure and general information on the Contract; Section 2: The main outlines of the Procurement Procedure; Section 3: Description of the instructions for submitting an Application; Section 4: Statement of the conditions for Application and the provisions relating to the Procurement Procedure; Section 5: Description of the evaluation method of the Applications and the way selection of Interested Tenderers takes place. 1.2 General information on Holland Casino On 17 December 1975 the Nationale Stichting tot Exploitatie van Casinospelen in Nederland (Holland Casino) obtained a licence to organise and operate gaming casinos. On 1 October 1976 the first casino opened in Zandvoort. Holland Casino has developed into an organisation with 14 gaming casinos, 1 head office, about 4000 employees and a turnover of approximately 557 million euros in 2011. There is a real possibility that Holland Casino will incorporate a 100% owned legal entity, specifically for online gambling (and/or gaming) activities. If this will indeed occur, the Procurement Procedure is carried out for the benefit of this new entity. The Definite Invitation to Tender may stipulate that the Contract will be concluded by this new entity if incorporation has taken place prior to the awarding of the Contract. If the incorporation has not taken place before conclusion of the Contract, the Contract will be signed by Holland Casino. The Contract will contain a provision in which the Contractor agrees beforehand with transfer of the Contract to this new entity, at the request of Holland Casino. In this Invitation to Register Interest the term Client may therefore refer to Holland Casino or to this new legal entity. For more information on Holland Casino, go to the website www.hollandcasino.nl. 1.3 Reason for and goal of the Procurement Procedure The Dutch authorities have made it known that they intend to legalise online gambling and to issue licences for this. The Client wants to apply for a licence for an online casino (including live dealer/gambling), bingo and poker environment on the Dutch market to play for money. Pending the regulatory decision-making the Client wants to launch in Q1 2014 an online casino, bingo and poker environment to play for (free) points. If the Client does not obtain the licence for an online casino, bingo and poker environment to play for money before 31 December 2015 due to political changes, delay in the licensing system, or for other reasons, the Client has the right to end the Contract entered into if desired, in accordance with the conditions as laid down in the Contract. With the Procurement Procedure the Client aims to enter into a Contract with one (1) supplier for the supply of the Services. 1.4 Description of the Services This section describes the main outlines of the Services which are the subject of this Procurement Procedure. Those Interested Tenderers who as a result of the assessment of the Application are selected to proceed to the next phase of the Procurement Procedure, will receive a Draft Invitation to Tender which shall include a more detailed description of the Services, the Contract, and a further description of the Procurement Procedure.
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1.4.1 Scope The scope of this Procurement Procedure is an online casino, bingo and poker environment for online gambling under the trade name Holland Casino, routed through the Corporate website, including various gaming solutions. The following is possible from the visitors points of view: - Register to play (for points or for money); - Set a deposit limit and play limit; - Log in the environment on any (mobile) device; - Obtain an overview of the games on offer (table games, slot games, bingo and poker); - Obtain information on transactions of winnings, losses, deposits & pay-outs; - Play for points or for money; - Deposit & withdraw money; - Collect loyalty points and view the obtained amount of points & loyalty level; - Receive (personal) offers; - Contact customer service (via live chat, e-mail, telephone, etc.); - Play all game solutions from one e-Wallet; - Register and pay for a poker tournament. From a technological perspective: - Portal; - Gaming Management Platform (back office); - Portfolio of slot games; - Portfolio of table games; - Bingo platform and bingo network; - Poker platform and poker network; - Live dealer/gambling solution. The Gaming Management Platform should be supplied in full (hosting, housing, hardware, software) and turn-key; the Client will not be responsible for the technical administration of the hardware and software, the Contractor will have the responsibility for this. The Client does not become the owner of the Gaming Management Platform. All (costs for) necessary licences and the services including the functional services as described below are included in the Gaming Management Platform. The Contractor is responsible for the Integration on the Gaming Management Platform of the games of the contractor(s) to be selected for game solutions that are contracted in the future (such as third party slot games). The Gaming Management Platform should provide a 360 view on the player/customer and for a seamless playing experience for the player for all gaming products. With the Gaming Management Platform it should be possible to play a game of bingo seamlessly on any (mobile) device, the game results and transaction information of which are processed in the backend environment. The various bingo rooms are connected via a network to several operators so that there are enough players in a bingo room. The prize paid out depends on the number of players and their stake. With the Gaming Management Platform it should be possible to play a game of poker seamlessly on any (mobile) device, the game results and transaction information of which are processed in the backend environment. The various poker rooms are connected via a network to several operators so that there are enough players at a poker table. Poker should be available in various networks: at operator level, national (in the Netherlands), European and International. A summary of the parts of the scope is given below. The Client will describe the parts of the scope in more detail in the Draft Invitation to Tender. Portal Content management; Support of several themes (the ability to facilitate a number of different Client environments).
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Gaming Management Platform CRM- guest database; CRM- in- and outbound marketing communication; Responsible gaming policy; E-Wallet; Operational business intelligence; Registration; Fraud management; Auditing & logging; Bonus management; Affiliate management; Required certification.
Slot games Slot machine software; Certification required for game environment; Mobile games; Development of games based on HTML 5; Portfolio of at least 35 slot games; Game explanation. Table games Table game software; Certification required for game environment; Mobile games; Development of games based on HTML 5; At least the following table games: American and French roulette, blackjack, punto banco, Caribbean stud poker; Game explanation. Live dealer/gambling Live gambling: with live gambling, players can participate remotely in a land based table game from one of the Clients branches or another location to be specified by the Client; Live dealer/gambling platform/software; Certification required for game environment;
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Bingo Poker
Optional: Mobile software; Optional: Gaming table hardware; Game development; Game explanation.
Bingo software/platform; Bingo network; Certification required for game environment; Organise tournaments; Mobile games; Game explanation.
Poker software/platform; Poker network; Certification required for game environment; Organise tournaments and option to make a reservation for tournaments; Mobile games; Game explanation.
Functional services Hosting/housing; Hardware & software maintenance; Technical support (2nd line) (also responsible for the contact/passing of problems to technical support 2nd line of the Contractors of other slot game suppliers); Software development; B2B integration (to other slot game suppliers); Government interface: The government is expected to set up a central register for voluntary customer self-exclusion. In addition there is a Politically Exposed Persons (PEP) list, a list with politically prominent persons (and their direct family) that live abroad (in connection with risk of corruption and embezzlement of government funds) and a sanction list and a list with (politically) suspected persons. Clients system interface (for this see Annex D); Fraud management (anti-money laundering and anti-terrorist financing act (Wet ter voorkoming van witwassen en financieren van terrorisme, Wwft), credit card fraud); Fraud management (collusion); Training of Clients personnel; Service management (SLAs); Project management (provisioning of Client environment, amendments to legislation, Integrations and interfaces, etc.); Certification required for backend; Product development; Optional: marketing advice and analyses. 1.4.2 Outside of scope The following parts are outside the scope of the Contract: 1. The provisioning of third party slot games (not part of the current portfolio); 2. Hardware to be purchased by Client; 3. Adaptations for the Corporate website; 4. Client customer web shop where loyalty points are converted into prizes or money to play; 5. First-line Client helpdesk. 1.5 Contract amendments An amendment procedure shall be included in the Contract that enables amendment of the Contract which may be needed, among other reasons things as the result of changes in the regulatory environment, (future) legislation, organisational changes at the Client, market conditions and/or technical changes. In addition, additions may be agreed as stated in section 1.7.
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1.6 Division of lots The Services are not divided into lots. 1.7 Options The Interested Tenderer shall take into account that in the future the Client may want to include the following optional services in the Contract: Other Client environments for online gambling; Online gaming: social games, skill based games and casual games; Other gambling related products. 1.8 Term of the Contract The Contract will be entered into for the period of three (3) years, without automatic extension. The Contract shall contain two (2) options for unilateral extension by the Client of two (2) years, therefore in total up to a maximum of seven (7) years. Ultimately three (3) months before the end of each contract period, the Client shall indicate whether it wishes to invoke the extension option. Subject of the negotiations may be (a) the term of the Contract and (b) the term of the Contract only with respect to certain Services. 1.9 Corporate Social Responsibility Corporate Social Responsibility (CSR) is important for the Client and its role in society. It helps it improve the services. For the Client CSR relates to its own services and products and to CSR in the supply chain. Internally the Client works continuously on raising awareness with regard to sustainability and improvement of its behaviour with regard to CSR. However, the Clients supply chain also determines for a large part the sustainability impact on society and therefore the Client regards its suppliers as partners in achieving joint success in corporate social responsibility. The Client strives continuously to improve sustainable purchasing and to stimulate its suppliers and employees to act in a socially responsible manner. The Client aims to achieve a sustainable chain together with its partners. The Client also requires that its suppliers set CSR requirements for their suppliers. Each year, the Client discusses and/or evaluates in writing the policy for sustainable purchasing together with its suppliers and aims towards its continuous improvement. This may mean that the number of points for attention and their importance and the concrete implications may be modified when entering into new contracts. This policy focuses on the following points for attention for the Client. The Contractor is required to take the same points for attention into account. Points for attention CSR for the Client 1. Working conditions The Client respects the relevant employment law and acts in the spirit of the conventions of the International Labour Organization (ILO). The Client refrains from and distances himself explicitly from discrimination, child labour and forced labour. 2. Safety and privacy The Client considers privacy of great importance. For this reason measures shall be continuously taken to protect the personal details of guests and employees. This is also an important point for attention when entering into and managing contracts with suppliers. 3. Human rights The Client respects human rights and acts in the spirit of the Charter of the United Nations, in particular within the context of the Ruggie framework (role of companies with regard to human rights) and the Client encourages its suppliers to also do this. 4. Environment and animal well-being The Client recognises and respects the significance of the environment and animal well-being in its business operations and works on minimising its impact on the environment and optimising the well-being of animals.
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5. Ethical conduct The Client takes measures to refrain from unethical behaviour, such as extortion and bribery. It takes measures to prevent corruption and money laundering. 6. Compliance / Governance The Client aims for transparency, both in its CSR policy and its implementation in its environment. The Client considers it is important to continue improving its policy in open communication with its stakeholders, including its suppliers. The Client always acts taking into account relevant legislation and regulations.
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2 PROCUREMENT PROCEDURE
2.1 Introduction The Procurement Procedure will be conducted in accordance with the Bao procedure for 2B services which means that only the provisions of articles 23 and 35, subsections 12 to 16, of the Bao apply. The main elements of the Procurement Procedure are laid out in this section 2 of the Invitation to Register Interest. More details are described in subsequent sections, Annexes and other Procurement Documents that have been and will be provided to (Interested) Tenderers. The Procurement Procedure has been divided into three phases: the current Registration Phase, to be followed first by the Consultation- and Tendering Phase and then by the Negotiation Phase. Phase 1 In this first phase, the Registration Phase, Interested Tenderers are being invited to submit an Application on the basis of the information provided in this Invitation to Register Interest. A maximum of six (6) of the Interested Tenderers may be selected in accordance with the Minimum Requirements, Eligibility Requirements and Eligibility Ranking Criteria on the basis of the Criteria for Registration laid down in the Invitation to Register Interest. Where a Requirement is formulated in this Invitation to Register Interest and/or the Mandatory Forms for an Interested Tenderer, a Selected Tenderer or a Tenderer, the Contractor must also satisfy that Requirement. Phase 2 In part a of the second phase of the Procurement Procedure, the Consultation- and Tendering Phase, Selected Tenderers are being invited to submit a reaction on the Draft Invitation to Tender. Based on the received reactions of Selected Tenderers, the Client reserves the right to make changes to the Draft Invitation to Tender. In part b of the second phase, the Tendering Phase, Selected Tenderers will be invited to submit a Tender, based on the Definite Invitation tot Tender. The Definitive Invitation to Tender shall include a further description of the Services, Requirements and criteria regarding the Tenderer and the Tender. Phase 3 In the third phase of the Procurement Procedure, the Negotiation Phase, the Tenderers which are not excluded and which have submitted a Tender which meets all Requirements as set out in the Invitation to Tender, may be invited to participate in the negotiations. After the negotiations have taken place, Tenderers may be invited to submit a Bafo. The submitted Bafos will be evaluated in accordance with the criteria disclosed in writing to the Tenderers in the second phase (in the Definite Invitation to Tender). After the evaluations of the Bafos, the Contract may be awarded to the Tenderer submitting the most economically advantageous Bafo. 2.2 Announcement The announcement of this Procurement Procedure has been published on https://www.aanbestedingskalender.nl and has been sent automatically to Tenders Electronic Daily (TED) for publication. 2.3 Contact details Holland Casino Procurement department playdigital@hollandcasino.nl Client contacts Mr R. Schuth and Ms N.P. Scherrenberg will be your contacts during the Procurement Procedure. They can be reached at the email address playdigital@hollandcasino.nl. Interested Tenderer contact The Client shall arrange that the contacts with the Interested Tenderer will go through a contact designated by the Interested Tenderer. This contact should have full power of decision and should be authorised to act on behalf of the Interested Tenderer or Selected Tenderer or Tenderer throughout the Procurement Procedure.
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The Contact must also be available and accessible throughout the Procurement Procedure on the telephone number and at the email address as provided in Annex B Mandatory Forms. 2.4 Communication All communication relating to the Procurement Procedure shall be in writing, through the email address of the contact referred to in subsection 2.3. Please note: Obtaining or providing information about the Procurement Procedure in any other way is not permitted. Some parts of the Procurement Procedure will not take place (entirely) in writing, in particular the negotiations and (possibly) the screening/audit. Specific exceptions will be made for those parts at the appropriate time. An Interested Tenderer may not rely on any information given by anyone other than the staff and representatives of the Client referred to in subsection 2.3. The same applies to information provided in a different way from that described above, with the exception of the negotiations and screening/audit, which will not take place (entirely) in writing. All the Procurement Documents (with the exception of (parts of) the Procurement Documents relating to the negotiations and screening/audit) will be distributed (electronically) to Interested Tenderers or Selected Tenderers or Tenderers. The Application, Tender and Bafo must also only be submitted electronically to the Client. Interested Tenderers or Selected Tenderers or Tenderers acting contrary to this subsection may be excluded from the Procurement Procedure. 2.5 Planning No rights may be derived by Interested Tenderers from the planning shown below. The Client reserves the right to make changes or to depart from this planning unilaterally. Any such changes will be brought to the attention of the Interested Tenderers.
Registration Phase Publication of Invitation to Register Interest Latest date for submission of questions by the Interested Tenderers Sending of answers to questions (Summary or Summaries of Additional Information and Changes) by the Client Closing date for submission of Application Evaluation of Application by the Client Screening/audit by the Client Notice of provisional selection or rejection Notice of final selection or rejection Date 29 March 2013 8 April 2013, at the latest 11.00 am CET 16 April 2013 25 April 2013, at the latest 11.00 am CET 25 April 2013 to 3 May 2013 3 May 2013 to 15 May 2013 21 May 2013 5 June 2013
Part a of Consultation- and Tendering Phase Sending of Draft Invitation to Tender to Selected Tenderers Closing date for submission reaction on Draft Invitation to Tender and questions by the Selected Tenderers
Date 6 June 2013 14 June 2013, at the latest 11.00 am CET
Part B of Consultation- and Tendering Phase Sending of Definite Invitation to Tender to Selected Tenderers and answers to questions (Summary of Additional Information and Changes) by the Client Closing date for submission of Tenders Evaluation of Tenders by the Client Notification of invitation to negotiate
Date 21 June 2013 28 June 2013, at the latest 11.00 am CET 28 June 2013 to 10 July 2013 12 July 2013
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Negotiation Phase Negotiation Notification of invitation to submit a Bafo Closing date for submission of Bafo Evaluation of Bafo by the Client (Optional) verification period by the Client Provisional award Final award Agreement signature Service start date
Date 16 July 2013 to 26 July 2013 2 August 2013 16 August 2013, at the latest 11.00 am CET 16 August 2013 to 28 August 2013 28 August 2013 to 4 September 2013 5 September 2013 20 September 2013 27 September 2013 As soon as possible following signature of Contract
2.6 Opportunity to ask questions about the Procurement Procedure Any questions about the contents and procedural aspects of this Invitation to Register Interest may be submitted until 8 April 2013, 11.00 am CET at the latest. The format in Annex C Questionnaire should be used for the submission of questions. Questions submitted in any other way than as described above or not through the email address of the contacts referred to in subsection 2.3 will not in principle be considered. Questions received after 8 April 2013, 11.00 am CET cannot be guaranteed to be answered. All the Interested Tenderers will be notified by the Client of the questions timely submitted, the answers to them, any additions and changes and any incompleteness or contradictions found by means of (a) Summary or Summaries of Additional Information and Changes, in which the names of the Interested Tenderers will not be shown. The Summary or Summaries of Additional Information and Changes will be published on https://www.aanbestedingskalender.nl. Please note: Interested Tenderers are responsible to check the website and download the Summary or Summaries of Additional Information and Changes themselves. The Summary (Summaries) of Additional Information and Changes is (are) binding, form(s) part of the Procurement Documents and take(s) precedence over the Procurement Documents previously provided by the Client. In connection with the notification of the questions submitted, in which the names of the Interested Tenderers will not be shown, an Interested Tenderer is asked to the extent possible not to use names of organisations, product names and other names relating to the organisation in the question. 2.7 Closing date for the submission of Applications The Application must be received by 25 April 2013, 11.00 am CET at the latest at the email address given in subsection 2.3. It is best not to submit an Application until any questions have been answered or changes have been disclosed by means of the Summary or Summaries of Additional Information and Changes. The Summary or Summaries of Additional Information and Changes form an integral part of the Procurement Procedure and Procurement Documents. Please note: Please use Annex A Checklist for set-up Application as a checklist to check whether you have submitted all the required documents, evidence and declarations with your Application. Please note: This date and time for submitting an Application must be regarded as a deadline. Applications received late will not be considered. The risk of delay is entirely for the Interested Tenderers account. 2.8 Evaluation of the Applications The evaluation will be carried out by a multidisciplinary evaluation team. The Applications will be evaluated on the format specifications and on the Criteria for Registration.
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For an explanation of the evaluation of the Applications, see section 5 of this Invitation to Register Interest. 2.9 Screening/audit of Interested Tenderers Following the evaluation of the Applications, the Client reserves the right to screen the Interested Tenderers with reference to (a part of) Annex B Mandatory Forms or to carry out an audit at those Interested Tenderers eligible for the Consultation- and Tendering Phase of the Applications. The screening/ audit will be set out in detail in section 5 of this Invitation to Register Interest. 2.10 Evaluation result On the basis of the evaluation results the evaluation team will provide the Client with a recommendation about which Interested Tenderers may be invited for the Consultation- and Tendering Phase. 2.11 Selection
2.11.1 Notification of provisional selection decision All Interested Tenderers may expect to receive the notification of the provisional selection decision from the Client on 21 May 2013. 2.11.2 Objection An Interested Tenderer who does not agree with the selection decision has fifteen (15) Calendar Days from receipt of the selection decision within which to summon the Client to appear at interim injunction proceedings at the court in The Hague. The Interested Tenderer agrees not to bring any proceedings to set aside the selection decision following the expiry of this period of fifteen (15) Calendar Days. This period should therefore be regarded as a term of forfeiture. In the interest of swift and satisfactory progress Interested Tenderers are asked to inform the Client promptly of their intention to take recourse to this legal remedy, by laying down its objections in writing and sending them to the email address referred to in subsection 2.3. The Client may - but is not obliged to - extend the period of fifteen(15) Calendar Days following receipt of an objection or such notice for that party that has disclosed its intention to take recourse to a legal remedy. 2.11.3 Selection and rejection On the expiry of the objection period mentioned above, if no recourse is taken to the legal remedy referred to in the first paragraph of subsection 2.11.2, the selection decision will become final and the Procurement Procedure may proceed with the Consultation- and Tendering Phase. If recourse is taken to the said legal remedy, the selection decision will not become final until the proceedings have been withdrawn or the objection has been rejected. 2.12 Intellectual property The intellectual property of the Procurement Documents rests with the Client. Barring exceptions laid down by law, no part of the Procurement Documents may be reproduced (other than for the purpose of the Procurement Procedure) by print, photocopy, microfilm, or otherwise, without the written consent of the Client. This applies both to the whole and to parts of the Procurement Documents. 2.13 Publicity Publicity about the Procurement Procedure by Interested Tenderers, Selected Tenderers, Tenderers or Contractor is not permitted during or after the Procurement Procedure. 2.14 Exclusions as a consequence of discontinuation or takeover Should it become known during the Procurement Procedure that an Interested Tenderer or a Member of a Consortium is discontinuing its business activity or activities relevant to this Procurement Procedure or that its business is being taken over, the Interested Tenderer shall immediately inform the Client accordingly. In that case the Client reserves the right to exclude the Interested Tenderer concerned from participation in the Procurement Procedure.
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2.15 Brand names Where, in connection with technical specifications, mention is made in the Procurement Documents of a particular make, a particular source, a special method, a reference to a brand, a patent or a type, a particular origin or a particular production, this mention or reference is intended as an example. In such cases the mention or reference should be read with the addition of the words or equivalent.
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3 RULES FOR THE SUBMISSION OF THE APPLICATION

3.1 Introduction Applications should be prepared and submitted in full compliance with the rules below. The Client may - but is not obliged to - ask Interested Tenderers to provide a clarification, correction or supplementation of the Applications submitted by Interested Tenderers that fail to comply with this or not give (further) consideration to Applications that are incomplete or incorrect. Applications that have not been prepared in compliance with the rules below (and which still do not comply after a possible remedy was granted as set out in the previous sentence) may in principle not be considered for (further) evaluation. If this latter is the case, the Interested Tenderer will be informed about this in writing. 3.2 Answering format The questions should only be answered using Annex B Mandatory Forms, attached as separate documents to this Invitation to Register Interest. The questions asked in Annex B Mandatory Forms should be answered clearly and without ambiguity. 3.3 Signature The Application should be signed by the legally valid representative as stated in Annex B Mandatory Forms subsection 1.2. Please note: Electronic signatures are not accepted; actual signatures are required. 3.4 Submission of an Application The Application may only be submitted electronically (digitally). The Interested Tenderer is asked to send the complete Application including annexes electronically by email to playdigital@hollandcasino.nl, the Application complying with the following: - the fully scanned (and signed) Application including annexes as one PDF file. Important: the scanned Application must be complete and legible. The Application must be complete, that is (a) all the supporting documents or other information sought must be enclosed and (b) all questions must be answered in Annex B the Mandatory Forms, both general and specific. Please use Annex A Checklist for set-up of the Application as a checklist. Where supporting documents or other information is sought, the Interested Tenderer shall attach the document concerned to the Application as an annex. The Client expressly reserves the right not to consider incomplete Applications and Applications in which not all the questions have been answered any further. 3.5 English language Unless otherwise stated, the working language for the Procurement Procedure is English and written correspondence and all documents including the Application with annexes must be prepared and provided in English.
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4 CONDITIONS FOR APPLICATION

4.1 Application independently or in partnership with other companies Companies may submit an Application independently, that is as an individual company, or in partnership with two or more companies as a Consortium*. A company may only submit an Application once either in a Consortium or otherwise. An Application in partnership with other companies may be submitted in two ways: as a Consortium; by using one or more Subcontractors. * Important: The Interested Tenderer must have independent experience with the Gaming Management Platform and must own the design of the Gaming Management Platform. The Interested Tenderer may only offer the following (comprehensive enumeration) 1 in partnership with other companies, by means of a Consortium and/or Subcontracting (see also Annex B Mandatory Forms section 2): Hosting/housing; (Product) development; Bingo platform and network; Poker platform and network; Technical support; Live gambling. The conditions for Consortium and use of Subcontractors are set out in detail below. Consortium (partnership of companies) A Consortium counts as one Interested Tenderer. If a company submits an Application both independently and as a Member of a Consortium, the Client will only evaluate the Application of the Consortium and the independent Application will be set aside and excluded from the Procurement Procedure. The following conditions apply for a Consortium: Each Member of a Consortium shall declare that it is not in one of the situations referred to in the declaration of integrity in Annex B Mandatory Forms, section 4.1. To this end all the Member of a Consortium must separately duly sign the declaration of integrity; Each Member of a Consortium must be listed in the professional or trade register (Chamber of commerce) or a foreign equivalent in accordance with the legislation in force in its country of incorporation and provide evidence thereof; The Members of a Consortium must together meet the Eligibility Requirements (see Invitation to Register Interest part 2a in subsection 5.3.), unless otherwise stated in section 5.3 of the Invitation to Register Interest or Annex B Mandatory Forms; Members of the Consortium declare that they accept joint and several liability for the fulfilment of all the obligations arising from the Contract if the Contract is awarded to the Consortium. To this end all the Members of a Consortium must together duly sign the Consortium declaration form; One Member of a Consortium must be appointed as sole point of contact and responsible authorised representative for the Consortium; A statement must be provided of how the services and/or tasks and/or activities will be divided between the Members of a Consortium if the Contract is awarded to the Consortium. Use of Subcontractors The following conditions apply in the event of Subcontracting by the Interested Tenderer: The Interested Tenderer must own the design of the Gaming Management Platform; in this respect no use may be made of (a) Subcontractor(s); If one or more of the following elements of the described scope (live dealer/gambling, bingo, poker) will be carried out by one or more subcontractors, this party/these parties must be identified as Subcontractor(s) for the Contract (i.e. fill out Annex B Mandatory Forms section 2.2.);
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Third parties which may carry out, other elements of the described scope, do not need to be identified in Annex B Mandatory Forms section 2.2. Interested Tenderers may decide to: i. identify such parties as Subcontractors in Annex B Mandatory Forms section 2.2., which means that these parties will need to fill out the required forms and may be subject to verification and screening/auditing; or ii.at a later stage propose these parties as subcontractors to perform part of the Services. In this case, approval of the Client is required at that stage. The Clients approval may be subject to conditions, such as, but not limited to, a verification and screening or audit; Software licenses provided by a third party do not have to be identified as a Subcontractor. The Interested Tenderer shall declare that as Main Contractor it is fully responsible and liable for the performance of the Contract and the results arising from it; The Interested Tenderer acts as sole point of contact and Main Contractor for this Procurement Procedure; All the Subcontractors used by the Interested Tenderer must declare that they are not in one of the situations referred to in the declaration of integrity in Annex B Mandatory Forms, section 4.1, by the Subcontractor(s) duly signing the declaration of integrity; A statement must be provided of how the services and/or tasks and/or activities will be divided between the Interested Tenderer and the Subcontractor(s) if the Contract is awarded to them.
4.2 Reliance on suitability of a third party An Interested Tenderer both an individual company and a Consortium that is itself (in part) unable to meet the Eligibility Requirements with respect to the economic and financial details laid down in the Invitation to Register Interest subsection 5.3 under part 2a and Annex B Mandatory Forms section 5.1, may rely on the economic and financial details of a third party. If qualifications of a third party are used to meet the Eligibility Requirements for economic and financial details, the following conditions apply: The Interested Tenderer must show that it does actually have the resources of the third party concerned necessary for the performance of the Contract at its disposal. To this end the third party must duly sign the declaration of liability of Annex B section 5.1.5.1.; The integrity statement of Annex B Mandatory Forms section 4.1 and the declaration screening/audit of Annex B section 4.3 must be copied, filled in in its entirety (all fields must be completed), signed and submitted also by the third party concerned; The auditors statement turnover and going concern (Annex B section 5.1.2.1) and the declaration of financial capacity (Annex B section 5.1.2.2.) of the third party must be submitted. The Eligibility Requirements for the technical and/or professional skills (Annex B Mandatory Forms section 5.2, GE7 to GE13) must be fulfilled by the Interested Tenderer itself unless the Interested Tenderer relies on Subcontractor(s)/subcontractor(s) as set out in Annex B section 2.2. Interested Tenderer may not rely on other third parties to fulfil these Eligibility Requirements. 4.3 Reliance on suitability of a Group or Group Company An Interested Tenderer both an individual company and a Consortium that is itself (in part) unable to meet the Eligibility Requirements with respect to the economic and financial details and/or technical and professional skills laid down in the Invitation to Register Interest subsection 5.3 under part 2a and Annex B Mandatory Forms section 5.1 and 5.2 may rely on the economic and financial standing and/or professional and/or technical skills of the Group or one or more Group Companies. If the Interested Tenderer relies on the economic and financial standing of the Group or a Group Company, the Holding Company (in case the Group is relied on) or the Group Company (if only the Group Company is relied on) must: duly sign the declaration of liability (Annex B, 5.1.5.1), and; submit the auditors statement turnover and going concern (Annex B section 5.1.2.1), and; fill in and sign the declaration of financial capacity (Annex B section 5.1.2.2.) of the Holding Company or that Group Company.
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If qualifications of the Group or Group Companies are used to meet the Eligibility Requirements for technical and professional skills, the following conditions apply: The Interested Tenderer must show that it does actually have the resources of the Group Company or Companies necessary for the performance of the Contract at its disposal. To this end the Group Company or Holding Company must duly sign the declaration of cooperation of Annex B section 5.2.8.1. 4.4 Interested Tenderers of one Group Several members of one Group may only register interest (either independently or as a Consortium or act as a Subcontractor or being relied on as a third party or a Group Company) if they can show at the request of the Client that they have prepared their Application independently of the other Interested Tenderers that are members of the Group and have observed strict confidentiality in doing so. If this cannot be clearly shown by one or more of the Interested Tenderers concerned, this will result in exclusion from the Procurement Procedure of all the Interested Tenderers that are members of the Group concerned. To achieve fair competition the Client will not permit more than one Selected Tenderer from the same Group to participate in the Negotiation Phase, unless the Interested Tenderers have demonstrated that they have taken measures, including measures with respect to confidentiality, which warrant that both companies participate strictly independent during the entire Procurement Procedure. If such measures have not been demonstrated to the satisfaction of the Client and if two or three members of the same Group finish within the six (6) highest in the ranking, only the highest finishing Selected Tenderers will be selected for the Negotiation Phase. 4.5 Provisos The conditions and criteria laid down in this Procurement Procedure are based on the currently known present and future situation of the Client. Interested Tenderers may not derive any rights from the planning, quantities or specifications given in the Procurement Documents, which serve only as an indication of the Services and as a basis for the comparison between the different Interested Tenderers. The Client reserves the right for any reason and at any time to wholly or partially suspend, or to discontinue the Procurement Procedure temporarily or finally and/or to decide not to conclude the Contract. In such event the Interested Tenderer, Selected Tenderer or Tenderer has no right to compensation of any kind of costs, of whatever nature. The Procurement Procedure shall only proceed and any award shall only take place subject to the Client having sufficient financial resources available and a (formal) positive decision. 4.6 Retention of title to Application The Client does not accept any retention of title to a submitted Application and the associated documents. The Client is free not to return the submitted Applications to the Interested Tenderers concerned and to retain these documents in accordance with the terms applying to them and furthermore to destroy them. 4.7 Costs and reimbursement of costs The Interested Tenderer, Selected Tenderer or Tenderer will not be charged for the provision of the Procurement Documents. Interested Tenderers, Selected Tenderers or Tenderers have no right of reimbursement of any kind of costs of whatever nature within the framework of this Procurement Procedure. 4.8 Period of validity The Bafo must have a validity of at least sixty (60) Calendar Days. This period may be extended in case of legal proceedings as to be set out in the Draft and Definite Invitation to Tender. 4.9 Confidentiality The information in the Procurement Documents and any additional information must be treated completely confidentially and may only be shown to staff of the Interested Tenderer who has to take note of it for the submission of the Application. To this end an Interested Tenderer must sign the declaration of confidentiality in section 4.2 of Annex B Mandatory Forms. The Client shall treat the Applications with the same confidentiality, subject to any statutory disclosure obligations.
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4.10 Integrity The Interested Tenderer must sign a declaration of integrity. If the Interested Tenderer states that one or more of the conditions mentioned under a. through i. applies, the Interested Tenderer will be excluded, unless, in the Client's view: o the Interested Tenderer has taken sufficient measures, and/or has convincingly shown that he will take these, to repair the breached trust and to mitigate the perceived risks for the Client and the future visitors of the online casino-, bingo- and poker environment; or o the exclusion would be disproportional given the time that has passed since the condition existed, the seriousness of the condition, the measures taken or to be taken, and the risks attached to them. If the Interested Tenderer states in the declaration that the conditions mentioned under j. of the integrity statement applies, the Client may propose to neutralize the undesirable conflict of interests, or may exclude the Interested Tenderer if in the Client's reasonable opinion there is an unacceptable risk that: a. b. the Client's interests may be harmed by the conflict of interest and/or; the level playing field may be affected vis--vis other Interested Tenderers.
If a condition as referred to in the integrity statement does not come to light until the screening or audit as described in section 5.3.4 of the Invitation to Register Interest, or at a later stage in the Procurement Procedure because the Interested Tenderer failed to mention it in its statement the Interested Tenderer will be excluded. For further details, see section 4.1 of Annex B Mandatory Forms. 4.11 Inaccuracies in the Procurement Documents The Procurement Documents have been compiled with care. Should any incompleteness and/or contradictions nonetheless occur, the Interested Tenderer must inform the Client of them as soon as possible, but at the latest nine (9) calendar days before the closing date for the submission of the Application, in writing, by means of an email message to the contacts referred to in subsection 2.3. The format in Annex C Questionnaire must be used for this. Incompleteness and/or contradictions notified after the period mentioned above are for the risk and account of the Interested Tenderer and no further reliance on them may be made. 4.12 Contradictions and lack of clarity in the Application The Client reserves the right, if there is any lack of clarity in an Application, to seek clarification and/or supplementation. The omission of information, declarations and/or documents sought may result in exclusion. The same applies to the provision of information and/or data that are wholly or partially incorrect or incomplete. The Client has the right to seek clarification, correction or supplementation of missing data from Interested Tenderers, but is not obliged to do so. The Client also has the right to have the information provided by Interested Tenderers checked by third parties. In this case the Client will impose on the third party or third parties to be engaged the obligation to treat the Applications with the same confidentiality, subject to statutory disclosure obligations. 4.13 Agreement with the Procurement Procedure; signature of Application The submission of an Application signifies agreement with the Procurement Procedure, including the conditions, the method of evaluation and the provisions of the entire Procurement Procedure as set out in the Invitation to Register Interest and as explained in detail in the Summary or Summaries of Additional Information and Changes. Such agreement must be explicit by signing the declaration of conformity in section 3 of Annex B Mandatory Forms. Please note: In addition, compliance is required with the rule in subsection 3.3 of the Invitation to Register Interest that the Application must be duly signed.
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5 EVALUATION OF APPLICATIONS
5.1 Introduction The submitted Applications will be evaluated by a multidisciplinary evaluation team in which procedural/legal as well as sector-specific expertise will be represented. The evaluation team will come to an unanimous judgement and shall set out the reasons for that judgement. That unanimous judgement will constitute the evaluation of the Invitation to Register Interest. 5.2 Exclusion and selection In order to evaluate the Interested Tenderers and their Applications, the response templates of specifications, Minimum Requirements, Eligibility Requirements and Eligibility Ranking Criteria have been provided. Please make use of all those templates and check whether you have not left out any questions or documentation. 5.3 Evaluation The Application will be evaluated with regard to the following items: Item1: Evaluation of the format specifications and Minimum Requirements; Item 2a: Evaluation of the Eligibility Requirements; Item 2b: Evaluation of the Eligibility Ranking Criteria in the event of more than six (6) Applications having been submitted; Item 3: Screening/audit; Item 4: Final evaluation. 5.3.1 Item 1: Evaluation of the format specifications and Minimum Requirements Format specifications Each of the format specifications must be fulfilled. A failure to fulfil any of the format specifications will give rise to exclusion from further participation in the Procurement Procedure. Minimum Requirements The Applications will be checked against the Minimum Requirements, as set out on Annex B Mandatory Forms, chapter 4. Each of the Minimum Requirements is also a knock-out requirement, which means that it is necessary to fulfil all of these requirements. In the event that an Interested Tenderer does not fulfil one or more of the Minimum Requirements, the Interested Tenderer concerned will be excluded from the Procurement Procedure. The table below provides a short explanation of item 1 of the evaluation.
Item1: Evaluation of the format specifications and Minimum Requirements Description Reference Invitation to Register Interest Chapter 2 Invitation to Register Interest Chapters 2 and 3 Annex B Mandatory Forms Chapter 1 Annex B Mandatory Forms Chapter 2 Annex B Mandatory Forms Chapter 3 Annex B Mandatory Forms Chapter 4.1 Requirement/ Preference Requirement Weigh ting Knockout Knockout Knockout Knockout Knockout Knockout
VE1
Application submitted on time
VE2
Compliance with rules for the submission of Application All information regarding Interested Tenderer completed in full Cooperation with other companies form completed in full Certificate/ declaration of conformity
Requirement
Format specifications
VE3
Requirement
VE4
Requirement
VE5
Requirement
Minimum Requirements
ME1
Integrity statement
Requirement
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ME2
Declaration of confidentiality
Annex B Mandatory Forms Chapter 4.2 Annex B Mandatory Forms Chapter 4.3
Requirement
Knockout Knockout
ME3
Declaration of agreement to screening/audit
Requirement
5.3.2 Item 2a: Evaluation of Eligibility Requirements Based upon the Eligibility Requirements, the evaluation will identify whether the Interested Tenderer may be regarded as sufficiently suitable for proceeding to the Consultation- and Tendering Phase. This will be determined using the following criteria: economic and financial standing and technical and professional skills. In order to achieve this, the Interested Tenderer is required to complete Annex B Mandatory Forms, Chapter 5 Eligibility Requirements. Each of the Eligibility Requirements is also a knock-out requirement, which means that is necessary to fulfil all of the requirements. In the event that an Interested Tenderer does not fulfil one or more of the Eligibility Requirements, the Interested Tenderer concerned will be excluded from the Procurement Procedure. The Eligibility Requirements are listed in the table below. For full details of these, please see Annex B Mandatory Forms, chapter 5 Eligibility Requirements.
Item 2a: Evaluation of Eligibility Requirements Description Reference Annex B Mandatory Forms Chapter 5.1.1 Annex B Mandatory Forms Chapter 5.1.2.1 Annex B Mandatory Forms Chapter 5.1.2.2 Annex B Mandatory Forms Chapter 5.1.3 Annex B Mandatory Forms Chapter 5.1.4 Annex B Mandatory Forms Chapter 5.1.5 Annex B Mandatory Forms Chapter 5.2.1 Annex B Mandatory Forms Chapter 5.2.2 Annex B Mandatory Forms Chapter 5.2.3 Annex B Mandatory Forms Chapter 5.2.4 Annex B Mandatory Forms Chapter 5.2.5 Requirement/ Preference Requirement Weighting
GE1
Minimum turnover
Knock-out
GE2
Turnover and going concern
Requirement
Knock-out
Economic and financial standing
GE3
Declaration of financial capability
Requirement
Knock-out
GE4
Corporate liability insurance
Requirement
Knock-out
GE5
Reliance on the economic and financial standing of a third party Reliance on the economic and financial standing of a Group or a Group Company Casino portfolio
Requirement
Knock-out
GE6
Requirement
Knock-out
GE7
Requirement
Knock-out
GE8 Technical and/or professional skills
Poker platform
Requirement
Knock-out
GE9
Gaming Management Platform
Requirement
Knock-out
GE10
References
Requirement
Knock-out
GE11
Staffing
Requirement
Knock-out
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GE12
Information security standards
Annex B Mandatory Forms Chapter 5.2.6 Annex B Mandatory Forms Chapter 5.2.7 Annex B Mandatory Forms Chapter 5.2.8
Requirement
Knock-out
GE13
Corporate Social Responsibility Reliance on the technical and/or professional skills of a Group or a Group Company
Requirement
Knock-out
GE14
Requirement
Knock-out
5.3.3 Item 2b: Evaluation of Eligibility Ranking Criteria The Eligibility Ranking Criteria are intended to determine the extent to which the Interested Tenderers are suitable and capable of implementing the Services requested. In order to achieve this, the Interested Tenderers are required to complete Chapter 6 of Annex B Mandatory Forms. Based upon the information provided by the Interested Tenderer, an evaluation will be carried out in order to determine the extent to which the Interested Tenderer is suitable. Please note: This evaluation item 2b will only take place in the event that more than six (6) Applications have been submitted. The Interested Tenderer will be allocated a score that reflects the extent to which the Eligibility Ranking Criteria are fulfilled. The allocated score depends on the extent to which and/or the manner in which the Eligibility Ranking Criteria are fulfilled. Details of the Eligibility Ranking Criteria can be found in the table below. For full details of these, please see Annex B Mandatory Forms, Chapter 6 Eligibility Ranking Criteria.
Item 2b: Evaluation of Eligibility Ranking Criteria Description References: exploitation and implementation experience of the online environment for online gambling in regulated EU countries References: (Speed of) Integration of thirdparty slot-games References: Integration of live gambling Reference Require ment/ Preference Max. no. of points Factor Max. score*
GW1a Technical and/or professional skills
Mandatory Forms Chapter 6.1.1 Mandatory Forms Chapter 6.1.2 Mandatory Forms Chapter 6.1.3
Preference
100
0.3
30
GW1b GW1c
Preference Preference
900 100
0.0444 0.3
40 30 100
TOTAL
* Rounded off to 1 decimal place. 5.3.3.1. GW1 Eligibility Ranking Criteria References
GW1a Experience with the exploitation and implementation of an online environment for online gambling in regulated EU countries Please find the details for this Eligibility Requirement in Annex B Mandatory Forms, section 6.1.1. The score resulting from this Eligibility Preference will be worked out as follows:
Experience of the exploitation and implementation of the online environment for online gambling as stated in the scope in section 1.4.1. where poker, bingo and live gambling do not necessarily have to be included, in a number of regulated EU countries One or two (2) submitted references consist of the exploitation and implementation of the integrated online environment in a regulated EU country. Three (3) submitted references consist of the exploitation and implementation of the online environment in a regulated EU country.
Max. no. of points
Max. score
GW1a
0 100 50
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Four (4) or more submitted references consist of the exploitation and implementation of a the online environment in a regulated EU country.
100
GW1b: (Speed of) Integration of third-party slot-games Please find the details for this Eligibility Requirement in Annex B Mandatory Forms, section 6.1.2. The score resulting from this Eligibility Ranking Criteria will be worked out as follows:
Speed of Integration of third-party slot-games* Third party 1 not integrated Third party 1 integrated within a timescale of > 6 months Third party 1 integrated within a timescale of 5 to 6 months Third party 1 integrated within a timescale of 3 to 4 months Third party 1 integrated within a timescale of 1 to 2 months Third party 2 not integrated Third party 2 integrated within a timescale of > 6 months Third party 2 integrated within a timescale of 5 to 6 months Third party 2 integrated within a timescale of 3 to 4 months Third party 2 integrated within a timescale of 1 to 2 months Third party 3 not integrated Third party 3 integrated within a timescale of > 6 months Third party 3 integrated within a timescale of 5 to 6 months Third party 3 integrated within a timescale of 3 to 4 months Third party 3 integrated within a timescale of 1 to 2 months Speed of Integration of third-party slot-games* Third party 1 not integrated Third Party 1 integrated within a timescale of > 6 months Third party 1 integrated within a timescale of 5 to 6 months Third party 1 integrated within a timescale of 3 to 4 months Third party 1 integrated within a timescale of 1 to 2 months Third party 2 not integrated Third party 2 integrated within a timescale of > 6 months Third party 2 integrated within a timescale of 5 to 6 months Third party 2 integrated within a timescale of 3 to 4 months Third party 2 integrated within a timescale of 1 to 2 months Third party 3 not integrated Third party 3 integrated within a timescale of > 6 months Third party 3 integrated within a timescale of 5 to 6 months Third party 3 integrated within a timescale of 3 to 4 months Third party 3 integrated within a timescale of 1 to 2 months Max. no. of points 0 25 50 75 100 0 25 50 75 100 0 25 50 75 100 Max. no. of points 0 25 50 75 100 0 25 50 75 100 0 25 50 75 100 300 Max. score 300 Max. score
third party 1
GW1b Reference 1 third party 2
third party 3
third party 1
GW1b Reference 2 third party 2
third party 3
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Speed of Integration of third-party slot-games* Third party 1 not integrated Third party 1 integrated within a timescale of > 6 months Third party 1 integrated within a timescale of 5 to 6 months Third party 1 integrated within a timescale of 3 to 4 months Third party 1 integrated within a timescale of 1 to 2 months Third party 2 not integrated Third party 2 integrated within a timescale of > 6 months Third party 2 integrated within a timescale of 5 to 6 months Third party 2 integrated within a timescale of 3 to 4 months Third party 2 integrated within a timescale of 1 to 2 months Third party 3 not integrated Third party 3 integrated within a timescale of > 6 months Third party 3 integrated within a timescale of 5 to 6 months Third party 3 integrated within a timescale of 3 to 4 months Third party 3 integrated within a timescale of 1 to 2 months
Max. no. of points 0 25 50 75 100 0 25 50 75 100 0 25 50 75 100
Max. score
third party 1
GW1v Reference 3 third party 2
300
third party 3
GW1c: Integration of live gambling Please find the details for this Eligibility Requirement in Annex B Mandatory Forms, section 6.1.3. The score resulting from this Eligibility Ranking Criteria will be worked out as follows:
Max. no. of points 0 100 100
Integration of live gambling GW1c The Interested Tenderer did not successfully integrate live gambling in a minimum of one (1) of the submitted references, at the time of the reference itself. The Interested Tenderer successfully integrated live gambling in a minimum of one (1) of the submitted references , at the time of the reference itself.
Max. score
5.3.4 Item 3: Screening/audit of Interested Tenderers The Client reserves the right to screen the Interested Tenderer on the basis of (part of) the Mandatory Forms or carry out an audit of the Interested Tenderers that are under consideration for the Consultation- and Tendering Phase on the basis of the evaluation of the Application. The screening or audit may be carried out by the Client or by an independent third party contracted by the Client. During the audit/ screening the Client may request more documents, which the Interested Tenderer must provide, such as, in the case of Dutch parties, a Declaration of conduct ("Verklaring omtrent gedrag"), or a similar declaration of conduct for Interested Tenderers based in other countries. Such documents must be provided within a reasonable period of time set by the Client, that period being dependent on the nature of the documentation requested. The Interested Tenderer agrees to this by completing and signing the screening/audit declaration (paragraph 4.3 of Annex B Mandatory Forms). In case an Interested Tenderer relies on a Group, Group Company, third party or Subcontractor to meet Eligibility Requirements, it shall see to it that Client can also screen/audit the relevant Group Company or Companies, third party or Subcontractor in accordance with this section 5.3.4. The screening or audit may consist of one or more of the following components: A Screening and/or audit of the integrity of the Interested Tenderer on the basis of the following completed Mandatory Forms: Form providing information about the Interested Tenderer (section 1);
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Statement of integrity by Interested Tenderer (Annex B section 4.1); Minimum turnover (Annex B section 5.1.1), Auditors statement (Annex B section 5.1.2.1), Declaration of financial capability (Annex B section 5.1.2.2.) Reliance on the economic and financial standing of a third party (Annex B section 5.1.4), Reliance on the economic and financial standing of the Group or Group Company (Annex B section 5.1.5). B. Screening and/or audit of the responses provided by the Interested Tenderer in the Application in respect of the Eligibility Requirements and Eligibility Ranking Criteria, on the basis of the following completed Mandatory Forms. This may include checking if forms were indeed duly signed, where required: Eligibility Requirement Corporate liability insurance (Annex B section 5.1.3); Eligibility Requirements Casino portfolio (Annex B section 5.2.1) Eligibility Requirements Poker platform (Annex B section 5.2.2) Eligibility Requirements Gaming Management Platform (Annex B section 5.2.3) Eligibility Requirements References (Annex B section 5.2.4); Eligibility Requirements Staffing (Annex B section 5.2.5); Eligibility Requirements Information security standards (Annex B section 5.2.6); Eligibility Requirements - Standards in respect of corporate social responsibility (Annex B section 5.2.7); Eligibility Requirements - Reliance on the technical and professional skills of the Group Company or Companies/Holding Company (Annex B section 5.2.8) Eligibility Ranking Criteria References (Annex B section 6.1); The Client may also collect information and/or check references and/or visit references in order to screen and/or audit the responses provided by the Interested Tenderer in its Application in respect of the Eligibility Requirements and Eligibility Ranking Criteria, on the basis of the following completed Mandatory Forms: Eligibility Requirements References (Annex B section 5.2.4); Eligibility Ranking Criteria - References (Annex B section 6.1).
C.
In addition to the screening and/or audit the Client may verify the information provided during the Procurement Procedure, for example by collecting information (whether or not in the public domain) from third parties or by inviting a Selected Tenderer for discussion. A site visit or an interview with the CEO or ultimate beneficial owner of the Interested Tenderer may form part of this study. 5.3.5 Waiting room provision If the screening and/or audit reveal(s) that: 1. An Interested Tenderer does not satisfy the format specifications, Minimum Requirements and/or Eligibility Requirements and/or other Requirements, the Interested Tenderer may subsequently be excluded from the Procurement Procedure; 2. An Interested Tenderer should have been awarded a higher or lower score, the Client will adjust the score unless exclusion takes place on the basis of the provisions of paragraph 3 below; 3. The Interested Tenderer is unable to submit any relevant proof or has provided incorrect information; the Interested Tenderer may (subsequently) be excluded from the Procurement Procedure. The screening process may then continue with the Interested Tenderer who is then ranked in the next place. 5.3.6 Item 4: Final evaluation The six (6) highest scoring Interested Tenderers, or a smaller number if fewer have qualified, for whom the result of screening/audit is positive, will be selected as Selected Tenderers for the Consultation- and Tendering Phase. If after evaluation two (2) or more Interested Tenderers are ultimately in the last position allocated with the same number of points: The Interested Tenderer with the highest score for the most important Eligibility Ranking Criteria (references GW1b (speed of) Integration of third-party slot-games) will be selected;
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If the score is also the same for that Eligibility Ranking Criteria (references GW1b (speed of) Integration of third-party slot-games), the final position will be allocated by drawing lots to one of the Interested Tenderers who ultimately has the same score. Lots will be drawn under the supervision of a notary.
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ANNEXES
Annex A: Annex B: Annex C: Annex D:
Checklist for set up Application Mandatory forms Questionnaire Summary of Client interfaces
Annexes constitute an integral part of the Procurement Documents.
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INVITATION TO REGISTER INTEREST

Procurement Procedure Play Digital

Date Authors Subject

1.1 1.2 1.3 1.4

PROCUREMENT PROCEDURE .................................................................................14

RULES FOR THE SUBMISSION OF THE APPLICATION ...........................................19

3.1 3.2 3.3 3.4 3.5

CONDITIONS FOR APPLICATION............................................................................ 20

EVALUATION OF APPLICATIONS ........................................................................... 24

5.1 5.2 5.3

5.3.1 5.3.2 5.3.3 5.3.3.1. 5.3.4 5.3.5 5.3.6

1 GENERAL INTRODUCTION AND INFORMATION ON THE CONTRACT

Date 6 June 2013 14 June 2013, at the latest 11.00 am CET

3 RULES FOR THE SUBMISSION OF THE APPLICATION

4 CONDITIONS FOR APPLICATION

Application submitted on time

Declaration of agreement to screening/audit

Turnover and going concern

Economic and financial standing

Declaration of financial capability

Corporate liability insurance

GE8 Technical and/or professional skills

Gaming Management Platform

Information security standards

GW1a Technical and/or professional skills

Max. no. of points

GW1b Reference 1 third party 2

GW1b Reference 2 third party 2

Max. no. of points 0 25 50 75 100 0 25 50 75 100 0 25 50 75 100

GW1v Reference 3 third party 2

Annex A: Annex B: Annex C: Annex D:

Annexes constitute an integral part of the Procurement Documents.

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