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TRANSCRIPTS
 OF
 9/11
TELEPHONE
 CALLS
Private
 and
 Confidential
 Do
 Not
 Copy
 or
 Disclose.
Sensitive
 Security Information
AA
 KEAN
 COMM 6327
 
i£
 OF
 9/11 TELEPHONE CALLS
TAB
 FILE
 NAME
1
 UNTTTLED
2 AACTRMGRl
 J 5A
3 AACTRMGR1_825A_
4
 AADISP26
5
 AADISP27
6
 AADISP28
LENGTH
 DESCRIFHON
RDU
 FOLDER
 4:07)
Belly
 Ong
 -Vanessa
 Minter, Winston
 Sadler
 and
Nydia
 Gonzalez
SOC
 CENTER M N GER FOLDER
_0
 20:50)
 Nydia Gonzalez
 -
 Craig
 Marquis
 Part
 I)
1
 3:51)
 Nydia
 Gonzalez
 -
 Craig
 Marquis
 Part
 2)
SOC DISPATCH
 FOLDER
 0:48)
 Craig Marquis
 -
 Peggy
 Houck 1:56)
 Peggy Houck
 
San
 Francisco ARINC 1:27)
 San
 Francisco ARINC
 -
 Peggy
 Houck
SOC SECTOR
 MANAGER
 FOLDER
7
g
9
10
11
12
13
14
15
16
17
AASECMGR5AASECMGR6
AASECMGR7AASECMGR8
AASECMGR9AASECMGR10
AASECMGR12AASECMGR12AASECMGR12
AASECMGRI3
AASBCMGR13
 0:31)
 0:23)
 0:36) 1:00) 0:46) 8:26) 3:31) 3:31) 3:31)
 2:43)
 2:43)
Ray Howland
 Elaine
1
 lam]
 |-
 Ray
 Howland
Joe
 Bertapcfle
 Ray
 Hpwland
1
 I BOS)
 - Ray
 Howiahd.
|
t-BOS)-
 Ray
 Howland
Nancy
 Wyati BOS
 FligMService)
 
Ray
Howland
1
 KLGAI-RavTfowland
1
 IfMOC)-
 Ray Hc/wtond
I
 IfBOS)
 - Ray
 Howland
1
 k
Ray
 Howland
 
f-
 Ray
 Howland
Working-level
Employee
SOC ATC FOLDER
1819
.20
21
22
ATCIJ01
ATC1J02
ATC1_832
ATC1_834
ATC1_917
 4:47)
 2:45)
 2:06)
 1:46) 3:49)
Billllalleck
 
KPartl)
Bill
 Halleck
 
Part
 2)
Bill
 Halleck
 -BOS
 Flight Control
 Part
 1)
Bill
 Halleck
 - BOS
 Flight
 Control Part
 2)
Bill
 Halleck
 I
 IJFAA
 Command Center
Head
 of Central Traffic Flow)
AA KEAN
 COMM
 6928
 
BETTY ONG TO VANESSA MINTER, WINSTON
 SADLER
 AND
NYPIA
 GONZALEZ AA
 RALEIGH
 RESERVATIONS
 OFFICE)
BETTY ONG:
WINSTON
 SADLER:BETTY ONG:
(UNISON)
VANESSA
 MINTER:
(UNISON)WINSTON SADLER:BETTY ONG:WINSTON
 SADLER:
VANESSA
 MINTER:
BETTY ONG:
VANESSA
 MINTER:
BETTY
 ONG:
VANESSA
 MINTER:
BETTY
 ONG:
VANESSA
 MINTER:BETTY ONG:WINSTON SADLER:BETTY ONG:VANESSA MINTER:WINSTON
 SADLER:
...
 number
 three
 in the back. The
 cockpit s
 not
 answering,somebody s stabbed
 in
 business
 class
 and ... I
 think
 there s
mace
 ...
 that
 we
 can t
 breathe
 ...
I
 don t
 know,
 1 ihink
 we re
 getting hijacked.
Which
 flight arc you on?Flight
 12.
Flight 12.
And
 what
 scat
 are you in?
 ...
 Ma am
 are you
 there?
 ...
Yes.
What...
 what
 seat
 are you in?Ma am
 what seat are you in?
We re...
 we
 ust
 left
 Boston
 we re
 up in the
 air.
I
 know,
 what...
 .
We re supposed to go to LA and the
 cockpit s
 not answering
their
 phone.
Okay,
 but
 what
 seal
 are you sitting in?
 What s
 the
 number of
your
 seal?
Okay,
 I m in my
 jumpscat
 right
 now.
Okay.At3R.
Okay, you re the flight attendant?I m sorry did you say
 you re
 the flight attendant?Hello?
 es
hello.
Yes,
 what
 is...
What
 is your name?
 
Private
 and Confidential Do Not
 Copy
 or
 Disclose.
 Sensitive Security
 Information.
AA KEAN
 COMM
 6329

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