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F&B Catering Manager Job Specification Template

F&B Catering Manager Job Specification Template

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Agustinus Agus Purwanto, SE MM www.sunparadisehotelsmanagement.com Email: sunparadisehotels.intl@qualityservice.com Mobile: +62 812 9444 1224

Agustinus Agus Purwanto, SE MM www.sunparadisehotelsmanagement.com Email: sunparadisehotels.intl@qualityservice.com Mobile: +62 812 9444 1224

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Published by: Agustinus Agus Purwanto on Mar 22, 2009
Copyright:Attribution Non-commercial

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05/10/2014

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Bali Hospitality Professional Service
 JOB SPECIFICATIONS - FOOD & BEVERAGE CATERINGMANAGER
Reports to:
Director of Food and Beverage
Summary:
The Catering Manager is responsible for coordinating the delivery of all food & beveragefunctions held by the hotel in keeping with the standards as prescribed by management. The position is primarily concerned with front of house activities.
A.Sales/Profitability/Cost Control
1.Preparing bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits.2.Maintaining bar control policies.3.Ensure all staff have ‘Smart Serve’ certification.4.Ensure completion of requisitions where deemed necessary.5.Assisting in achieving the department’s maximum profitability and overall success by controlling costand quality of service
B.Administration
1.Completion of weekly schedule and shift duties while:a.Maintaining a labor cost below the maximum of 15%. b.Ensuring adequate and consistent levels of service2.Timely completion of function bills.3.Ordering and purchasing of beer, wine, liquor, premix canisters and canned soft for catering andvending.4.Keeping the Director of Catering informed of purchase requirements of small wares, linens, etc.5.Assisting with planning and attending special events when required.
C.Product Quality
1.Accurate and affective meeting and banquet room set ups as outlined in the Function Contracts.2.Assuming responsibility of service of all functions catered by Hotel & Convention Centre.3.Maintaining immaculate condition of all areas occupied by the catering department.4.Ongoing awareness of all areas occupied by the catering department and completion of maintenancerequest forms for necessary repairs.
D.Service
1.Greet clients on their arrival and orientating them with the facilities.2.Keep all parties informed of the status of each ongoing function.3.Ensure all contracted items are delivered on time.4.Maintain service excellence standards.5.Handle client complaints and problems.6.Ensure proper business attire when on property, ready to meet or service a client at any time.
www.balihospitalityservices.webs.com
1
 
Bali Hospitality Professional Service
 JOB SPECIFICATIONS - FOOD & BEVERAGE CATERINGMANAGER
E.Sanitation & Housekeeping
1.Ensure the general housekeeping of the Grand Ballroom, Lower Lobby, Lower Public Washrooms,Storage Areas, Catering Entrance Areas.2.Participation towards overall hotel maintenance & cleanliness.
www.balihospitalityservices.webs.com
2

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