Commerce
–
Students’ GuideDepartment of Business and Computing
1.This occurs when customers
post orders for
books
or magazines direct
to thepublishers who then send them their orders direct as in mail order or e-commerce.This ensures the publisher of selling to as many people as possible, includingthose who live far away. In this way, they increase their sales. Consumers, too,benefit since they are assured of getting the latest issue or publication early.2.It also occurs when
something is made specially
for a customer such as a suitor made-to-order furniture. Consumers who demand individuality in design for such personal effects normally have to pay more than what they have to pay for the same type of good which is mass-produced.3. It also occurs in the case of
expensive and highly specialized goods
which arepurchased only occasionally by governments or big private companies. Examplesof these kinds of goods are aero planes, ships, railway rolling stock, and the like.Buyers prefer to go direct to the manufacturers so that they may be able todiscuss their individual requirements as well as the terms of purchase.4. This channel of distribution, however, is not suitable for all kinds of goods.
Channel 2: When a manufacturer sells to the retailers who in turn sell to theconsumers
1. Most of these retailers are large stores that have the financial resources to buyin
bulk
direct from the manufacturers. The main advantage of bulk buying is thelarge discounts given that enable these retailers to compete successfully with thesmall retailers in terms of ability to offer a greater variety of goods at competitiveprices.2. In many cases, manufacturers open their own
retail shops,
for example, thoseselling footwear and medicine. These manufacturers have resources large enoughto open retail outlets of their own throughout the country.3. Sometimes, the retailers may be 'tied' to the manufacturer. For example, petrolstations sell only one brand of petrol.
Channel 3: When a manufacturer sells to a wholesaler or a wholesale
2Prepared By: Emmanuel George
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