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Managerial Accounting, Chapter 8 by Crosson, Needles

Managerial Accounting, Chapter 8 by Crosson, Needles

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Published by: u5easdrctd on Mar 23, 2009
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11/11/2012

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Chapter 8
PerformanceManagementand Evaluation
 
Copyright © Houghton Mifflin Company. All rights reserved.8 | 2
OrganizationalGoals and the Balanced Scorecard
Objective 1
 – Describe how the balanced scorecard aligns performance with organizational goals.
 
Copyright © Houghton Mifflin Company. All rights reserved.8 | 3
The Balanced Scorecard
A framework that links the perspectives of an organization’s four basic stakeholder groups with the organization’s missionand vision, performance measures,strategic and tactical plans, and resources
Developed by Robert S. Kaplan andDavid P. Norton

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