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Creating a Coaching Culture

www.workplacecoaching.com

RCS offers an ICF Accredited Coach Training Program

Developing internal coaching capabilities

Creating a Coaching Culture

Leaders and managers today have more pressure than ever to get resultsfrom their teams. Yet they are often promoted through job speciﬁc expertiseor technical prowess, without the human skills to match.Good coaching is at the heart of good leadership. It’s the human side of drivingpositive change. Developing a coaching culture means embedding coachingskills inside an organization at all levels, so that leaders and managers canbring out the best in others.

How coaching can drive organizational change1. Onboarding

Coaching can improve how new people are brought into an organization,aligning new hires quickly with the culture and giving them the right supportup front.

2. Transition management

Getting promoted often requires creating speciﬁc new skills. Coaching cansmooth out the transition process and speed up any learning required.

3. Transforming communication

Developing core coaching skills to transform management styles and drivecultural change.

4. Supporting high potentials

Coaching can provide intensive support for top performers, helping themgo from good to great.

5. Developing senior leaders

Top executives often need development, and either coach trainingor executive coaching are effective tools at this level.

Findings from a RCS initiative

From interviews with participants ina short training, 6 months after theintervention, we found:

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92% of managers reported thatthey were better able to manageperformance

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68% of direct reports felt more valuedby the organisation due to theirmanager’s changes

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Over 85% of participants were usingcoaching skills at least as much asimmediately after the training

Our Expertise

While we do provide some external coaching, our main goal is helpingorganizations develop internal coaching programs.We take a consultative approach to help determine the best suite of integratedprograms to build internal coaching capabilities, from line manager to seniorexecutive level. Our scalable solutions are designed to integrate with andenhance existing business imperatives, strategic plans, HR programs andtalent initiatives.

Our expertise is in 6 areas:

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A science and theory of coaching

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Improving coaching conversations from 10 to 10,000 leaders

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Building and rolling out internal coaching engagements

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Embedding learning through training delivered in a coaching style

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Consulting to integrate coaching into existing frameworks

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Measurement programs to identify and deepen the impact of coaching

Measurement

Five types of measurement on the Kirkpatrick scale

Active Consulting

Classic OD with research & expertise around internal coaching

High Impact Learning Technologies

Learning over time in small bites, highly scalable

Coaching Engagements

Formal coaching frameworks for high performers,transition, orientation

Coaching Conversations

Informal coaching processEveryday conversations, feedback, performance

Science & Theory of Coaching

I n t e g r a t i o n E m b e d d i n g C o r e M o d e l s

Feedback from previousparticipants:

“This program exceeded my expectations because it challenged my way of thinking and offered a logical structure and framework to work with.”

KH, Manufacturing corporation participant

“All the participants were hugely enthusiastic about the course. We found the training to be incredibly thorough and the process very comprehensive. The managers trained have began coaching staff formally and are all impressed by the power and impact the coaching is havingon their coachees”.

JK, Public sector participant and projectcoordinator

“One of the best courses I’ve ever experienced. Brilliant instructional design,world class use of adult learning principles.”

JW, Financial servicescorporation participant

“A thoroughly worthwhile course that has changed my whole outlook on dealingwith people”

DH, Manufacturing corporation participant