Introduction to Hindustan Unilever Limited

August 2012

Safe harbour statement

This Release / Communication, except for the historical information, may contain statements, including the words or phrases such as expects, anticipates, intends, will, would, undertakes, aims, estimates, contemplates, seeks to, objective, goal, projects, should and similar expressions or variations of these expressions or negatives of these terms indicating future performance or results, financial or otherwise, which are forward looking statements. These forward looking statements are based on certain expectations, assumptions, anticipated developments and other factors which are not limited to, risk and uncertainties regarding fluctuations in earnings, market growth, intense competition and the pricing environment in the market, consumption level, ability to maintain and manage key customer relationship and supply chain sources and those factors which may affect our ability to implement business strategies successfully, namely changes in regulatory environments, political instability, change in international oil prices and input costs and new or changed priorities of the trade. The Company, therefore, cannot guarantee that the forward looking statements made herein shall be realized. The Company, based on changes as stated above, may alter, amend, modify or make necessary corrective changes in any manner to any such forward looking statement contained herein or make written or oral forward looking statements as may be required from time to time on the basis of subsequent developments and events. The Company does not undertake any obligation to update forward looking statements that may be made from time to time by or on behalf of the Company to reflect the events or circumstances after the date hereof.

Contents

1 2 3 4 5

About the Company India FMCG Market Opportunity Our Strategy Financial Information, Shares & Governance Contact Information

About the Company

Our Vision

We work to create a better future everyday. We help people feel good, look good and get more out of life with brands and services that are good for them and good for others. We will inspire people to take small everyday actions that can add up to a big difference for the world. We will develop new ways of doing business that will allow us to double the size of our company while reducing our environmental impact.

HUL: Indias largest FMCG Company

More than 75 years of experience in India Get more out of life

Products touch the lives of 2 out of 3 Indians everyday

Direct distribution reach of > 2 Mn stores

No.1 and strong No.2 in more than 95% of the business

7 brands > Rs. 1000 crs; 13 brands > Rs. 500 crs 17 out of top 100 most trusted brands in India^

^Brand Equity Survey, 2011

Pan India footprint

Population 1.2 billion
5545 Towns 638,000 villages 2.5 million outlets 5 million outlets

~ 15,000 employees ~ 2,000 suppliers & associates ~ 70 Manufacturing locations 40+Depots, 2700+ Distributors Direct coverage 2 mn+ outlets

Source: Statistics on India, Total Coverage : Nielsen, Census of India 2011 HUL manufacturing locations (own and outsourced) Mn = Million

Portfolio straddling the pyramid

Fabric Cleaning Skin Cleansing Hair Skincare Tooth Paste

Soaps & Detergents: 48%

% contribution of the segment to total revenue (April - December 2011)

Personal Products: 31%

8

Portfolio straddling the pyramid

Tea Coffee Processed Foods Ice Creams Water

Beverages: 12%
% contribution of the segment to total revenue (April - December 2011)

Packaged Foods: 6%

Others: 3%
9

External Recognition
Consumers Customers

Most responsive supplier of the year

6 EMVIES in 2011 6th most innovative company globally - Forbes

eQ* at 89
(world class level) *Nielsen Equity Management Program Score

Value Award by TESCO India

Employees
No.1 Employer of choice by Nielsen Campus track

Communities

Golden Peacock Global Award for Corporate Social Responsibility for the year 2011

Golden Peacock Environment Management Award for 2011 in the FMCG category No.1 Employer by Aon Hewitt Best Employer Brand in Asia, 2011

10

India FMCG Market Opportunity

11

Large consumption opportunity

FM CG - $ bln
137

62

87 50 28
FY 10 E FY 15 P
Base Case High Case

FY 20 P

CAGR of 12% in base case; 17% with high estimates

Source: FMCG roadmap to 2020 CII Report, 2010

12

Head room for growth

Consumption
per capita consumption
Skin Care
2011 2010

Penetration
All India penetration
Skin Care
2011 2010

5.9 5.3 3.2 2.7 0.6 0.6

China Indonesia India

79

79 63

65 45 48

Annual

DQ

Dec

Shampoo
2011 2010

Hair Care
2011 2010

1.7 1.6

1.6 1.5

89

88

79

75

63

60

0.5 0.4
China Indonesia India

Annual

DQ

Dec

Ice cream
2011 2010

Oral Care
2011 2010

91
2.4 2.4 1.2 1.1 0.3 0.3
China Indonesia India

89

80

78 63 60

Annual
Data Source: Euromonitor Data Source: IMRB Factbook

DQ

Dec
13

Rising incomes to favor Personal Care and Foods

Demand elasticity

Personal Care / Foods explosion

LSM 8+ (new categories)

7.7 x

LSM 8+

4.9 x

LSM 5-7

3.1 x

LSM 2-4

1.7 x 1x
0 5000
Exp per HH / year (INR)

LSM 1

LSM 1

LSM 2-4

LSM 5-7 Pers Prod

LSM 8+ Foods

10000

Laundry, Skin Cleansing

*HUL Participating Categories; HH: Households

*Source : Family Budget Survey, Consumer Panel

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HUL: Uniquely positioned to exploit the opportunity

Portfolio

Capabilities

Strong brands across benefits & price points

Consumer understanding, supply chain, go-to-market

Talent

Global leverage

No.1 Employer*, diverse talent pool R&D, brand development, buying

*awarded by Aon Hewitt in 2011 15

Our Strategy

16

Clear and compelling strategy

Strategic framework

Sustainable Living Plan

Our Goals

Consistent Growth

Competitive Growth

Profitable Growth

Responsible Growth

17

A business model that works

Virtuous circle of growth

Profitable Volume Growth

Cost Leverage + Efficiencies

Innovation A&P/R&D

Cost Savings

Focused on execution

FY 2011-12: Delivered on goals

Competitive growth
Ahead of market

Consistent growth
Volume led

Profitable growth
Margin expansion

18 18 14 10 8 17.5% 140 bps

UVG Market HUL

Price

USG

Domestic consumer Sales growth

HUL EBIT

FMCG growth %

HUL FMCG growth %

19

Winning Principles

Our first priority is to our consumers, then customers, employees and communities. When we fulfill our responsibilities to them our shareholders will be rewarded.

Embedding consumer and customer centricity

Consumer & Customer License

Customer Credo

Mission Bushfire Perfect stores

Project Popeye

How will we win

22

Better quality products, stronger brands

Tripled blind product wins %

Improved brand equity scores

3X

2011

2X

3/4th
2010
of portfolio holding/gaining *

2009

Measured for the top 25 brands; *Exit 2011 Vs second half 2009

23

Bigger, better and faster innovations Covering 60%+ of portfolio

Lux relaunch with silk protein extract

Fair & Lovely Future Tube: Aspirational & affordable

Fair & Lovely Facewashes Lakme Sun expert

Rin bar relaunch with superior formulation and packaging

Sunsilk Keratinology Haircare range for salon treated hair

Dove Body lotions with advanced deep care complex

Pepsodent G relaunched

Vim relaunched with 100 Nimbuon ki Shakti

Dove: Nourishing Oil Care range with Vita Oils

Now more accessible with Re.1 sachet

Clear Relaunched

24

Bigger, better and faster innovations Covering 60%+ of portfolio

Kissan range expanded and relaunched

Soupy Noodles Rs.5 pack

CupaSoup instant soups Pureit Marvella RO

Taj Mahal green Teabags

Taj Mahal flavoured Teabags

Brooke Bond 3 Roses relaunched Bru Gold Bru Exotica Bru Lite

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How will we win

26

Lead market development: Skincare

More usage

More users

More benefits

27

Lead market development: Hair

More usage

More users

More benefits

Increasing Consumption in Rural

Driving Hair conditioners

Serums, Masks, Treatments for Salon treated hair

28

Stepping up front end execution

More stores

Better Stores

Better served*
310 bps

DISTRIBUTED:

6.5 Mn

Proposition

Product

CORE SERVICED

: 2 Mn+
Place
Pack Price Promotion

Direct

2010

2011

* Modern Trade on shelf availability

29

How will we win

30

Differentiated Supply Chain Driving benefits across value chain

Live Superior Service. Delivery Sustainable, Profitable Growth

World class service

Consumer perceived quality

E2E competitive costs

Flawless execution, Safety and Sustainability

31

Focus on cash and savings

Savings as a % of Turnover

Step up in cost savings

Optimizing investments

Maximizing ROCE

TWC as a % of turnover

Delivering cash

% Contributed by

2010-11

2011-12

52%
Capacity increase in 2011
2008-09 2011-12 Productivity Improvement

48%
New Capital Investments

TWC: Trading working capital; includes debtors, creditors and inventory excludes cash; ROCE: Return on Capital employed

32

Driving Return on Marketing Investments Getting more out of advertising

More ads pre-tested

Up by 50%

Improvement in Ad preview scores

Up by 800 bps

Production and media fees

Lower by 900 bps

70%
Persuasion

2010

2010 2011 Awareness

2011

33

Driving Return on Marketing Investments Optimizing promotional spends

More activities evaluated

Up by > 50%

More green activities

Higher by 1100 bps

Higher ROI
Up 200 bps

ROI Positive

+
+
TO Growth
2010

-/2010 2011

-/-

2011

ROI: Return on Investment

34

How will we win

35

Winning with People: Building a talent powerhouse

# 1 Best employer in India, 2011 awarded by Aon Hewitt No.1 Employer of choice by Nielsen Campus track

# 1 Dream employer across campuses*

High people engagement

108

HUL TAS P&G BCG .McKinsey & Co

65 62 59 55 53

100

2010
* Survey by Nielsen

2011
Indexed Employee Engagement Scores

Performance culture that respects our values A broad based systematic approach

Strengthening Performance culture

Aligned goals

Sharper differentiation

Reward linked to performance

Fixed Variable

Standards of Leadership

2006-07 Delivery

2011-12

Performance culture index is up by 14% in 2011

How will we win

39

Unilever Sustainable Living Plan Three big goals

40

Unilever Sustainable Living Plan India Highlights 2011

30 million people reached with Lifebuoy soap handwashing programmes in 2010-11 30 million people have gained access to safe drinking water by using Pureit in-home water purifier, since 2005 Around 60%of our major food and beverage brands Brooke Bond, Bru, Knorr, Kissan and Kwality Walls comply with the Healthy Choice guidelines Reduced CO2 emissions by 14.7%, water use by 21.5% and waste by 52.8% in our factories, over 2008 baseline Improved CO2 efficiency in transportation by 17.8% 60% of tomatoes in Kissan Ketchup are sourced sustainably
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Financial Information, Shares & Governance

43

HUL Financial Performance

Rs. Crore Net Sales Operating Profit Operating Profit Margin Net Profit Earning Per Share (Rs.) Net Cash Flow from Operating Activities

2005 11,061 1,471 13.3 1,408 6.4 1967

2006 12,103 1,709 14.1 1,855 8.41 1595

2007 13,675 1,934 14.1 1,925 8.73 1680

2008-09^ 20,239 2,845 14.1 2,496 11.46 2029

2009-10 17,524 2,566 14.6 2,202 10.10 3441

2010-11 19,381 2,458 12.7 2,306 10.58 1892

2011-12 21,736 3,073 14.1 2,691 12.46 2870

Operating Profit - Profit from Operations Before Other Income, Interest and Exceptional Items

44

Financial year 2011-12 Results FMCG exports demerged reported numbers not comparable

Rs Cr

HUL (as reported)

HUL (ex FMCG exports)

Particulars

FY'10-11 FY'11-12 Growth% FY'10-11 FY'11-12 Growth%

Net Sales PBITDA PBIT PBIT margin (%) PAT bei Net Profit

19,381 2,678 2,458 12.7% 2,156 2,306

21,736 3,291 3,073 14.1% 2,592 2,691

12% 23% 25% 140 bps 20% 17%

18,451 2,584 2,382 12.9% 2,096 2,246

21,736 3,291 3,073 14.1% 2,592 2,691

18% 27% 29% 120 bps 24% 20%

Domestic Consumer Business grows at 17.5% EBIT margins up 140 bps PAT (bei) up 20%

45

Performance trends EPS and DPS

Earnings per Share (Rs.)

14.0 12.0 10.0 8.0 6.0 4.0 2.0 10.0 9.0 8.0 7.0 6.0 5.0

Dividend per Share (Rs.)

2008-09

2009-10

2010-11

2011-12

2006

2007

4.0 3.0 2.0 1.0 -

2008-09

2009-10

2010-11

2008-09: 15 months period Calendar year 2007, includes Platinum Jubilee special dividend of Rs.3 per share

2011-12

2006

2007

Share Listing & Ownership

Shareholding pattern Listing Details

Stock Exchange Bombay Stock Exchange National Stock Exchange Stock Code 500696 Hindunilvr FIIs 19% Others General 4% Public 14%

Uniliver 53% DII 8% MFs 2%

FII: Foreign Institutional Investors Status as on 31st March, 2011

Corporate Governance
HUL firmly believes in maintaining high standards of Corporate Governance
To succeed, we believe, requires the highest standards of corporate behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact. This is our road to sustainable, profitable growth and creating long-term value for our shareholders, our people, and our business partners. The Board of Directors of the Company represents an optimum mix of professionalism, knowledge and experience. The total strength of the Board of Directors of the Company is nine Directors, comprising Non-Executive Chairman, four Executive Directors and four Non-Executive Independent Directors. I believe that nothing can be greater than a business, however small it may be, that is governed by conscience; and that nothing can be meaner or more petty than a business, however large, governed without honesty and without brotherhood. William Hesketh Lever For details, refer investor center at: http://www.hul.co.in/investorrelations/CorporateGovernance/?WT.LHNAV=Corporate_Governance

Board of Directors

Management Committee

Further information & contact details

More information is available at http://www.hul.co.in/investorrelations/

The IR team can be contacted by telephone as follows: +91 22 39832211 Or by e-mail at: Investor.Relations-hul@unilever.com

Introduction to Hindustan Unilever Limited

August 2012

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