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Service Marketing-Module IIFaculty:J.Rai IIPM School of Management, Orissa1
Service Design
New Services & ServicesBlueprinting
 
Service Marketing-Module IIFaculty:J.Rai IIPM School of Management, Orissa2
Stages in New ServiceDevelopment
Idea Generation & ScreeningConcept Development & TestingBusiness Analysis – Profitability &FeasibilityService Development & TestingMarket TestingCommercializationPost-introduction Evaluation
 
Service Marketing-Module IIFaculty:J.Rai IIPM School of Management, Orissa3
Service Design-
Service design consists of four related components-
Service product designService facility designService operation process design.
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Aemero Tesfaye

thanks i got a lot of ideas about blue printing

reply4 days ago
Aakshata Koli

service blue print should also include: ITS IMPORTANCE For designing: For implementing Also used as a communication tool. Check this link http://desonance.wordpress.com/2010/0...

reply04 / 18 / 2012
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