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TESTY TONERead the following letter of complaint to Mr MichaelKer, the manager of Ruby Crystal from Mr ImaConman. Mr Conman obviously has some difficulties inwriting a formal letter. Rewrite the communication, asif you are Ima Conman, as a formal letter to theManager Mr Michael Ker, Crystal Ruby, B01-26Parkway Parade, Marine Parade Singapore 433244.

32 Middle roads4223576Dear MikeI am writing this letter because frankly I am just sick and tired of the shabby treatment Igot at Crystal Ruby Parkway parade.The food at Crystal Ruby is supposed to be good but I tell you its just rubbish, la! soggy prawns, dead lettuce and overcooked rice its like pig swill. The family and me went for our usual Sunday feed and what do we get, left-overs. You wouldn’t feed it to dogs, cometo think of it, I think that was on the menu.And as for the wait staff, what a bunch of losers. Dirty grimy shirts and aprons, it mademy stomach heave. You’ve got a lot of middle age and older folks working there as well,is this a retirement home or a place of work? You know us guys like a few young ladieswho are easy on the eye, la! Even the wife mentioned the old foggies.But the real disaster came at the cash register, are you kiddin’ me? $10 a head for a buffetand $5 for kids including drinks. I’m sorry but in these times, you have to give theworking man a bit of a discount with 4 hungry mouths to feed and a mercedes to run.I’m just so upset about out treatment at that restaurant that I’ve a good mind never tocross the doorstep again. But I could change me mind, mind you, if a couple of mealvouchers or food hampers were to come my way. Any chance?Very unhappy eater Ima Conman