Copyright © 2006 by Tim Connor, CSPCover and internal design © 2006 by Sourcebooks, Inc.Sourcebooks and the colophon are registered trademarks of Sourcebooks, Inc. All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means including information storage and retrievalsystems—except in the case of brief quotations embodied in critical articles orreviews—without permission in writing from its publisher, Sourcebooks, Inc. This publication is designed to provide accurate and authoritative information inregard to the subject matter covered. It is sold with the understanding that the pub-lisher is not engaged in rendering legal, accounting, or other professional service.If legal advice or other expert assistance is required, the services of a competentprofessional person should be sought.—
From a Declaration of Principles Jointly Adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations
All brand names and product names used in this book are trademarks, registeredtrademarks, or trade names of their respective holders. Sourcebooks, Inc., is notassociated with any product or vendor in this book.Published by Sourcebooks, Inc.P.O. Box 4410, Naperville, Illinois 60567-4410(630) 961-3900Fax: (630) 961-2168 www.sourcebooks.comLibrary of Congress Cataloging-in-Publication DataConnor, Tim, 1942-91 mistakes smartsalespeople make : how to turnany mistake into asuccessful sale / Tim Connor.p.cm.Rev.ed. of: You call THATselling : 91 dumb things salespeople do tosabotage their success.Includes index.
ISBN-13: 978-1-4022-
1480-6
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ISBN-13: 978-1-4022-0812-6ISBN-10: 1-4022-0812-X1. Selling. I. Connor,Tim, 1942- You call THATselling : 91 dumbthings salespeople do to sabotage their success. II. Title. III. Title:Ninety-one mistakes smart salespeople make.HF5438.25.C654 2006658.85--dc222006021535Printed and bound in the United States of America.CH 10 9 8 7 6 5 4 3 2 1
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