Introduction:Why Polls Matter
Polls are a daily part of our political life,yet their power is a mystery. Polls plainly lackany legal authority. A wise officeholder mayprudently consult his or her pollster, but, sofar, surveys cannot defeat incumbents or vetolegislation. Technically, they can be readilyignored. So, why do polls matter so much,especially to public policy?Keep in mind that the United States didnot begin as a direct democracy under majori-ty rule. The Framers of our Constitutionhoped to create a constitutional republic,which required constraints on the power ofthe majority. Such restraints both preventedthe tyranny of the majority and promoted thestability of the new regime. The Framers didnot doubt that the legitimacy of the Americanrepublic lay in the consent of the governed,but they did not ask the people to decide everylast detail. They did not expect that the peoplecould or should govern directly.
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We have come a long way from theFounders’ balanced, representative democra-cy. Public opinion has achieved a remarkable,though largely unnoticed, ascendancy. Theburden of proof is now on those who opposepublic opinion. Chalk up a mighty victoryfor early 20th-century Progressives (andnumerous contemporary academics), whoargued that the cure for democracy’s ills ismore democracy. Indeed, recent polls suggestthat the public has become enamored of itsown wisdom: in one 1999 survey, some 80percent of respondents believed that thenation would be better off if leaders followedpublic views.
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If public opinion drives democracy, thenwhat the people think becomes the centralquestion of politics. Polls are powerfulbecause they provide answers to that ques-tion. And their answers are not just opinionbut “science.” Polling methodology hasbecome complex and highly quantitative, animportant mark of expertise in an innumer-ate world. Imagine rejoinders to those whodoubt the wisdom of polls. The new priestlyclass of pollsters, like pedants mouthingLatin to befuddle the ignorant, mightexplain that the data were drawn from a mul-tistage, stratified random sample weightedto capture major SMSA’s with an oversampleof higher SES respondents, or somethingequally technically abstruse. Who has theself-confidence to question such erudition?That aura of science translates directlyinto policymaking. As the old saying goes,“In Washington, good numbers beat badnumbers and bad numbers beat no numbersat all.” As former presidential speechwriterPeggy Noonan artfully explained: “In everypolitical meeting I have ever been to, if therewas a pollster there his work carried the mostweight because he was the only one with harddata, with actual numbers on paper.Everyone else had an opinion, the pollsterhas a fact.”
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The contest between statisticsand hunch is hardly an even battle: the for-mer almost always win.Polls also set boundaries on legitimatepolicy debates. Each survey result incremen-tally shapes the contemporary Zeitgeist, the“everybody knows” delineation of “normal”versus “extreme.” Recall British social scien-tist Walter Bagehot’s observation from near-ly 150 years ago: “Public opinion is a perme-ating influence, and it exacts obedience toitself, it requires us to think other men’sthoughts, and to speak other men’s words,and to follow other men’s habits.”
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As histo-ry shows, today’s “obvious” remedies mayhave once been Utopian extremism, and viceversa. Who would have believed a half centu-ry ago that charter schools or privatizedSocial Security might be “reasonable” whilestate-mandated racial segregation would beunthinkable? A steady barrage of polls, allpointing in a new direction, helped facilitatethat shift. Armed with convenient hard data,people who endorse once-lonely causes gainauthority and respectability.Against this background, we should notbe surprised that Americans look to polls tomake tough policy choices, a kind of directdemocracy through scientific technique. If
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If public opiniondrives democracy,then what thepeople thinkbecomes the cen-tral question ofpolitics. Polls arepowerful becausethey provideanswers to thatquestion.
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