While UCF has clearly tried to address this issue, I believe their attempts have failed because they have misidentified the issue within this rhetorical situation. All of the materials andcommunications they created to improve the transition process for transfer students provideinformation about academic services. While this is useful information for incoming transfer students, it doesn't solve the problem at hand. As I stated before, transfer students want to getinvolved on campus and identify themselves within the community as one of many UCFKnights, but they don't know how they can get involved or how they can participate in campusactivities.
Because of this, the current materials UCF provides to transfers do not address the problem at hand. UCF made the mistake of assuming that transfer students need onlyacademically-driven information in order to make the transition as smooth as possible. Theyunderestimated the fact that many transfer students are just as lost upon entering the UCFcommunity as freshmen are. Not only are they just as lost, they are also tasked with the difficultissue of having to figure things out very quickly if they want to make the most of their campusinvolvement and actually have an impact on campus during their short, two year stay.There is also a breakdown in UCF's attempt to create a useful transfer and transitionservices website. It's already been stated that the information on this site is problematic since itdoesn't address the issue in this rhetorical situation, but the site itself actually represents an issueof its own. The website is cluttered, disorganized and outdated. In a time where the currentgeneration of students is so connected with the internet, this is a problem in and of itself. Whentransfer students, or any person in the demographic, needs information about something they usethe internet. Because they use it so often, they have an expectation that every site the go to willmeet a certain set of standards. They expect websites to be user-friendly, meaning that theinformation is clearly organized, easily identifiable and easily accessible. People in this