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PROJECT REPORT

FEASIBILITY REPORT ON OPENING A 3 STAR HOTEL IN MT. ABU(RAJASTHAN)

Submitted by:Jagpreet Singh Roll No:- 023

Under the supervision of:Lec. Mr. Arun Katoch

Acknowledgement

I, as a student of Lovely Professional University, hereby pay my very sincere thanks to Mr. Arun Katoch for giving me the wonderful opportunity for doing research project in my interest area as a part of my project I would like to extend my sincere thanks to the Lovely Professional University for giving me the oppurtunity to increase my practical knowledge in our interest of management area. I also thank Mr. Arun Katoch who motivated me to undertake this project. He spent innumerable hours pursuing the first draft, suggesting many constructing and valuable modifications and critiques and thereafter largely contributed in editing the final draft. The contents of report have been considerable enriched in the process. I am also thankful to whole faculity for their outstanding support.

CERTIFICATE OF THE GUIDE

This is to certify that the project work entitled __________________________ submitted in partial fulfillment for the award of the degree of BHMCT in Hospitality and Hotel Administration by LPU having is an authentic work carried out by him under my complete guidance. The matter embodied in this project work has not been submitted earlier for the award of any Degree of Diploma to any other institution to the best of my knowledge and belief.

SIGNATURE OF THE PRINCIPAL

SIGNATURE OF THE GUIDE

Name of the Examiner 1. ______________________ 2. ______________________ 3. ______________________

Signature of the Examiner 1.______________________ 2. ______________________ 3. ______________________

Content

1) Introduction
a) Hotel Industry b) Modern trends in hotel industry

5 6 6 7

2) 2. Research Designoc Networks

(Aims,Objectives, Methodology) a) Research Design b) Aim c) Objectives d) History e) Mythology f) Tourist Attraction g) Climate h) Demographics i) j) Most Attractive Place in Mount Abu Toad Rock

8 8 8 9 9 9 10 11 11 12 12 13 14 15 15 15

k) Nakki Lake l) Peace Park

3) Hill Station Tours in Mount Abu 4) Tourists Attraction in Mount Abu

a) Gaumukh Temple b) The Mount Abu Museum

c) Diwara Temples d) Nakki Talav

15 16 16 17 18 19 19 20 20 20 21 22 23 23 23 24 27 27 27 28

5) Eco friendly Product used in Hotel 6) Tourists Spots inRajasthan

a) Project At Glance b) Distance from Important Places c) Existing Need Gaps

7) Objectives, Need and Scope of the Project in mount abu (raj.)

a) Objectives b) Need c) Scope of the Project

8) Review of existing projection in the same category 9) Planning and Development 10) 11) 12) 13)
Design and Principal Facilities Offered in the proposed Hotel Room Break-up Tariff Structure of the Hotel Types of Room Details

a) Standard Rooms b) Executive Suite Room c) Superior Rooms

d) Double Room e) Reception Facility

29 29 30 30 31 32 34 36 36 38 38 39 39 40

14) 15)

Food and Beverages Outlets of the Hotel Food and Beverage Facilites

a) The Mutli Cuisine Restaurant b) Coffee Shop c) Reataurant / Bar d) Banquet e) Housekeeping Department f) Accomodation provided by HouseKeeping Department g) Equipments

16)

Kitchen/ Food production Area

a) Types of food production section b) Types of Stores

17)

Other Guest Services Avalaible

a) Fitness Centre b) Business Centre c) Travel Desk d) Elevators

HOTEL INDUSTRY
Now days hotels are considering being the most important part of tourism sector. Any establishment, which offers accommodation facilities, food &beverage Facilities, and recreational facilities to the prospective customer or client at a nominal cost, Can be termed as hotel.

MODERN TRENDS IN HOTEL INDUSTRY

Nowadays any new technologies are used for benefits of hotel industry as well as for the guest. Instead as well as for the guest. Instead of offering red book guest registration card are used by hotels for registration, which will be easier to handle for both the hotel & the guest, and there will be no confusion in registration. Many guests can register at the same time, which will have more privacy and can collect more personal data of the guest. Now days programmed key cards are used instead of using the big keys. Each key card is individually programmed so that by using a particular card only one room can be handled easily by both hotels as well as guests. Now days instead of using stationary many hotels prefer to use various software programmers in which they can enter more information and can enter more information and which as safer than stationary used and can get information within a fraction whenever required without a fraction whenever required without any delay. Many new technologies and equipments are invented which are reduces the manpower & time consumption will be less. Mount Abu is a popular hill station in the Aravalli Range in Sirohi district of Rajasthan state in western India near the border with Gujarat. The mountain forms a distinct rocky plateau 22 km long by 9 km wide. The highest peak on the mountain is Guru Shikhar at 1,722 m (5,650 ft) above sea level. It is referred to as 'an oasis in the desert' as its heights are home to rivers, lakes, water

RESEARCH DESIGH

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AIM
The aim of the project is to determine the market feasibility and the financial viability of the proposed 3 star hotel.

OBJECTIVES
1. To collect the review available information on tourism and its linkage with the hotel industry. 2. To access the feasibility of the 3 star hotel in Mt. Abu(Rajasthan) with respect to the prevailing market forces of demand and supply 3. To draw a descriptor in profile of Mt. Abu(Rajasthan) as regards its history and social economic development 4. To study the present accommodation infra structure 5. To estimate the cost of project and to find out means of finance 6. To estimate the cost of operations and credibility 7. To access the deb. Service coverage ratio 8. To find the return of investment in the projet

History

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The Gurjars and Arbuda Mountain the Arbuda mountains (Abu Parvat / Mount Abu) region is said to be original abode of the famous Gurjars. The association of
[1]

the Gurjars with the

mountain is noticed in many inscriptions and epigraphs including Tilakamanjari of Dhanpala. These Gurjars (Gujars or Gujjars) migrated from Arbuda mountain region and as early as sixth century CE, they set up one or more principalities in Rajasthan and Gujarat. Almost all or a larger part of Rajasthan and Gujarat had been known as Gurjaratra (country ruled or protected by the Gurjars) or Gurjarabhumi (land of the Gurjars) for centuries prior to Mughal period. The conquest of Mount Abu in 1311 CE by Rao Lumba of Deora-Chauhan dynasty brought to an end the reign of the Parmars and also marked the decline of Mount Abu. He shifted the capital city to Chandravati in the plains. After the destruction of Chandravati in 1405, Rao Shasmal made Sirohi his headquarters. Later it was leased by the British government from the then Maharaja of Sirohi for use as the headquarters of the resident to Rajputana (another name for Rajasthan).

Mythology

The ancient name of Mount Abu is Arbudaanchal. In the Puranas, the region has been referred to as Arbudaranya ("forest of Arbhuda") and 'Abu' is a diminutive of this ancient name. It is believed that sage Vashistha retired to the southern spur at Mount Abu following his differences with sage Vishvamitra. There is another mythology according to which a serpent named "Arbuda" saved the life of Nandi - Lord Shiva's bull. The incident happened on the mountain which is currently known as Mount Abu and so the mountain is named "Arbudaranya" after that incident which gradually became Abu

Tourist Attraction

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Mount Abu town, the only hill station in Rajasthan, is located at an elevation of 1,220 m (4,003 ft). It has been a popular retreat from the heat of Rajasthan and neighbouring Gujarat for centuries. The Mount Abu Wildlife Sanctuary was established in 1960 and covers 290 km of the mountain. The mountain is also home to several Hindu temples, including the Adhar Devi Temple (also known as Arbuda Devi Temple), carved out of solid rock; the Shri Raghunathji Temple; and a shrine and temple to Dattatreya built atop the Guru Shikhar peak and a number of Jain temples including Dilwara Temples, a complex of temples carved of white marble that was built between the 11th and 13th centuries AD. The oldest of these is the Vimal Vasahi temple, built in 1021 AD by Vimal Shah and dedicated to the first of the Jain Tirthankaras and they include the Achaleswar Mahadev Temple (1412) and the Kantinath Temple (1513). It is also the location of the headquarters of the Brahma Kumaris. The Achalgarh fort, built in the 14th century by Rana Kumbha of Mewar is nearby and at its center is the popular visitor attraction of the Nakki Lake. There is the Toad Rock on a hill near the lake. The Durga temple, Ambika Mata Temple lies in a cleft of rock in Jagat, just outside Mount

Climate

Summer Summer season prevails from mid of April to mid of June when average Maximum temperature remains around 36 C. Therefore it will be better if you bring light cotton clothes. These clothes are fit for the summers of Mount Abu. Monsoon Due to its relief and geographical conditions, it rains well in Mount Abu during the monsoons. During the rainy season even the temperature falls down. Normal

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summer clothing will do. It is wiser to carry an umbrella in order to avoid being caught at the wrong side of monsoon. Winters are cool in Mount Abu, with mercury hovering around 16 C to 22 C. Nights are really chilly and average night temperature is around 4 to 12 C. Nevertheless, there are instances when the temperature has dipped to as low as 2 to 3 C. Heavy winter clothing is preferable. You can include long coats and outsiders in your luggage. In daytime, light pullovers are sufficient.

Climate data for Mount Abu Month Jan 19.3 Feb 21.0 Mar 25.3 Apr 29.4 May 31.5 Jun 29.1 Jul 24.5 Aug 22.7 Sep 24.5 Oct 26.7

Average high C (F)

Average low C (F)

8.0

10.0

14.5

18.7

21.0

19.8

18.7

17.8

17.6

16.2

Precipitation mm (inches)

5.3

4.4

6.5

2.6

16.4

101.6 573.2

600.3

214.2

19.4

Source: IMD

Demographics

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As of 2011 Indian census Mount Abu had a population of around 30000. Males constitute 58% of the population and females 42%. Mount Abu has an average literacy rate of 77%, higher than the national average of 59.5%: male literacy is 77%, and female literacy is 55%. In Mount Abu, 14% of the population is under 6 years of age. Dilwara Temples Beautiful Jain temples, carved of white marble, built between the 11th and 13th centuries AD.

Most Attracting Places In Mt. Abu

Mount Abu is home to a number of tourist attractions from natural beauty to historical and architectural places, The Dilwara Jain temples are a complex of temples, carved of white marble, that were built between the 11th and 13th centuries AD. The historical Achalgarh fort, built in the 14th century by Rana Kumbha of Mewar. It encloses several beautiful Jain temples, including the Achaleswar Mahadev Temple (1412) and the Kantinath Temple (1513). Heart of the city Nakki Lake, is another popular visitor attraction of Mount Abu. There is the Toad Rock on a hill near the lake. Raghunath Temple and Maharaja Jaipur Palace are also on hills near Nakki Lake. The mountain is also home to several Hindu temples, including the Adhar Devi Temple, carved out of solid rock; the Shri Raghunathji Temple; and a shrine and temple to Dattatreya built atop the Guru Shikhar peak. The world headquarters of the Brahma Kumari order of lady renunciates is also located here, as is the World Spiritual University of the same denomination. There is also believed to be a footprint of Vishnu on top of Mount Abu. The Durga temple, Ambika Mata Temple lies in a cleft of rock in Jagat, just outside of Mount Abu.

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Mount Abu is also a perfect place to enjoy adventure and eco-tourism, to know more about possible activities visit our Adventure & eco-tourism page.

Toadrock Nakki lake

A beautiful lake surrounded by hills on all sides. It is said that various gods dig the earth with their nails (nakh in Hindi) and that's how it derive its name. One can enjoy boating in the lake. Charges are normal - Rs. 75 for half an hour for 2 seater paddle boat and Rs. 150 for half an hour for 4 seater paddle boat. Sunset Point at sunset point the view is mesmerizing. Honeymoon Point Brahma Kumari's Universal Peace Hall And University Guru Shikhar At 1722 meters above sea level, this is the highest peak of the Aravali range Achalgarh A short distance away, a fort built in the 14th century by Rana Kumbha of mewar. Also houses Jain temples, Achaleswar Mahadev Temple (1412AD) and the Kantinath Temple (1513AD. If you are an adventure lover then this place will provide you a good spot for hiking. instead of taking usual routes hike for the temple and you will love it. Adhar Devi Temple Shri Raghunathji Temple Shanker Math Gyan Sarovar

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Gaumukh Trevors Tank Trevors Tank is a picturesque location just 5 kilometers from the main town of Mount Abu, and one of the Mount Abu regions most popular tourist destinations. It is a nature lovers paradise that is named after the British engineer who built it.

Peace Park
Mount Abu is very good place for both vegetarians and non-vegetarians. There are lush restaurants like Mulbery in the Hotel Hilltone, restaurant at Hotel Hillock and in the Market Area. You can enjoy your food at Hotel Shere-e-Punjab a dhaba type hotel famous for its mouth watering chicken kadhai, dhaba gosht, chicken lollypop, chicken 65 etc. "Honest Restaurant" is a new addition in Mount Abu and its located near Nakki Lake. If you want really delicious and quality food then its a place for you to eat. There are many ice cream shops near Nakki Lake, they provide a wide variety of delicious ice creams. If you are in Mount Abu then these ice creams are must try. There are some Roadside Laaris who also serve tasty Food but, they don't serve very Hygienic food. You Can have a Good Variety of All types of Pans at the Pan Shops across the hill station

HILL STATION TOURS IN MOUNT ABU.

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Mount Abu - Amid the sands of romantic Rajasthan lies a small hill station at a distance of 185 km from Udaipur, which goes by the name of Mount Abu.

The distinctive feature of the Indian terrain is its uneven landscape and its scenic beauty. When it comes to romantic destinations, the country has plenty of it.

Think about the hill station tours in Mount Abu and you would sure want to plan your romantic vacation here. It is the only quaint hill station that Rajasthan houses and is cushioned amidst the granite rocks and Aravalli mountain ranges. Going by the legend and ancient anecdotes the place has attained its name from Arbuda, which was a serpent that came to rescue Nandi, Shivas bull. No wonder that Mt.Abu is encompassed with folk lore and its own cultural ethos that renders the place its own charm. For travelers who come from various parts of the world this is a soothing hill resort. What is it that makes hill station tours in Mount Abu famous? Apart from the scenic landscapes its the famous Dilwara Temples. Other ancient archeological remains too hold attraction for the visitors. If you have an affinity for outdoor

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activities then there are ample scope for picnic spots and interesting treks. As you saunter around the streets you would feel an old world allure. The obvious reason for this is Rajputana families that had once existed here. If you love photography, the land would keep you busy capturing the coniferous trees, the vibrant flowering shrubs, huge blocks of rock in myriad shapes and pristine lakes. In addition to that, the cool and pleasant climate makes it easy for you to travel and explore the fascinating tourist attractions.

Tourist Attractions in Mount Abu

Tourists have interest in ancient monuments and edifices, the land has plenty for to explore on your tour. We have listed few eminent ones.

GaumukhTemple
The temple is dedicated to Lord Rama. A famous spot for religious and spiritual travelers, the name literally means cows mouth. The temple is positioned on a spring that is gushing out from a marble cows mouth. The construction has a religious connection. According to Hindu mythology the world was said to be created by a cow. In addition, this was also the site for angikund religious fire rituals. The temple is located at a distance of 4kilometers south.

The Mount Abu Museum

This would fascinate you if you have a penchant for history. The museum was constructed in

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the year 1962. It is within the boundaries of the Raj Bhawan and is known to preserve the lands archeological remains

Dilwara Temple
Globally acclaimed this is a complex structure of five Jain temples made out of marble. Known for its architectural excellence this is one of the finest temples in Rajasthan. Though you have to cross long queues and withstand the strict guards, but it is worth a try. The temple dates back to the 11th and 13th century AD and its artworks spells of sheer elegance, class and creativity and has been dedicated to Jain Tirthankaras. The Vimal Vashi temple is a must visit here as its one of the oldest creation and was made by Vimal Shah.

Nakki Talav
This is the holiday hub for Mt.Abu and is centrally located. It is a man-made lake that has been acting as a famous tourist spot since ages. Located near is the Raghunath Temple which dates back to the 14th century. If you would love to be a part of the rowing boats, you can avail the same from the jetty situated close to If you are opting for a hill station tour in Mount Abu, then its better to plan it in June. Then you can be a part of the Summer Festival

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Eco friendly product used in hotel

Float: the green lamp Bamboo Desktop Dry-Erase Board The green umbrella Moss Carpet Wood / paper pen Eco friendly chair

Paper bag

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Tourist spots Map in Rajasthan

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Project at a Glance

Total Land Area Type of hotel Location

- 20000 sq ft - 3 star deluxe - Mt. Abu(Rajasthan)

Total Built up Area - 58000 sq ft

Proposed construction- Private Company Name of the hotel- ZENITH No. of rooms28 standard 16 double 12 superior 4 suites Room TariffRs 4500 standard room Rs 5500 double and superior room

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Rs 8000 suite room

By place we mean that selection of best location for the hotel. The location is considered as one of the most important decision. Considering various barometers.

Distance From Important Places

Airport - 18 km Bus stand 12 km Railway Station 17 km Main market - 10 km The place selected , for the proposal project is also very calm do not very densely populated, so it gives privacy and peace to the guest

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Existing Need Gaps

1. Lack of good hotels 2. Non-availability of food as per taste & choice/absence of good restaurants 3. Lack of local transport facilities/ higher local taxi charges/ non-availability of full day service 4. No service available to help in obtaining passes from local DC office for visiting Indo-China Border. 5. Absence of local guide

Objectives, Need and Scope of the Project in mount abu(raj.)

Objective

1. Airport Opening in mount abu(raj.). Forigen customer traffic which would be much more benefit to the resort. 2. I'm Feasibility market in Mount abu(raj.) market value of the information we get there

3. To find the types of service to be provide to the guest in budget resort. 4. To find the feasibility of opening a budget resort

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Need
1. The need of this study is to find of opening a budget resort in mount abu(raj.) its aim is to provide comfortable accommodation to the guest with the different types of facility. 2. Earning money 3. Achieving the goal 4. Provide the good food facilities 5. Different kind of gaming facility and recreation facility 6. Attraction of foreign guest 7. The resort are designed to obtain maximum profit and maximum return.

Scope of the project

1- Famous tourist place that attract the foreign and Indian guest. 2- A new airport is ready is ready to start so it also attracts the airport members and employs of different air-line members. 3- Temple of Buddha which mainly attract the Chinese and brumes people. 4- Mount abu(raj.) is a much-frequented place for Indian and foreign tourists. The tourist arrival data for Mount abu(raj.) for the last seven years indicates that more than 2 million foreign tourists come to India to visit the place. Poor connectivity to Mount abu(raj.) limits the inflow of tourist population thereby limiting its potential as an international

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spiritual tourist destination Mount abu(raj.), being an important Buddhist pilgrimage in Uttar Pradesh, is a much frequently visited site for Indian and foreign tourists from China, Sri Lanka, Thailand, Burma, South Korea and from other parts of the world. This further increases the demand for hotel and resort

Review of existing projection in the same category

1- As we know we have to always start at a project at a place which is fully developed then the chances of growing on that place is quite less till now now survey which I had done I am in a position to say that the existing resort and hotel are doing good business and the project which is on the paper will do a better revenue generation business . 2- The hotel which are area by there is doing 70% of business average in a years . and I am targeting the tourist segment on a realigns place then it is every obvious that tourist will come throughout the year because is a no specific reason for a tourist and if there is not a specific time for the tourist then the resort will do a good business .

Planning and development

1. 2. 3. 4. 5. 6. 7.

Landscape architect Size of property Natural hazard Soil characteristic Cleaning required Market Water supply

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8.

Maintenance

Design principal
1. Safety 2. Design for play 3. Costs 4. Tournament quality 5. Accessibility 6. Club houses 7. Remodeling

FACILITIES OFFERED IN THE PROPOSED HOTEL

81 A.C, elegantly furnished and decorated rooms, suites and executive suites Electronic safe in all rooms 2 line telephones in all rooms 100 channel cable TV Fully stocked mini- bar Business centre Concierge services Round the clock butler services Laundry and dry cleaning Board rooms and meeting rooms Health club Outdoor swimming pool

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Doctor on call Parking facility Banquets and restaurants and bar Shopping centre

ROOM BREAK- UP TARIFF STRUCTURE OF THE HOTEL

sl. no. 1 2 3 4 Type of room Standard rooms Superior rooms Double Executive suite No. of rooms 28 12 16 04 Tariff (RS) 4500 5500 5500 8000

Extra bed Rs 250 extra on room tariff.

STANDARD ROOMS AMENITIES

Highly personalized butler service. Separate bedroom lliving room, dining room, office and kitchenette. Bathroom with Jacuzzi Plush, contemporary furniture Frette Linens Complimentary bottle of wine Chocolates, fresh flowers, and a fruit basket Electronic safe in the room Wireless Internet available Surround sound system Dual line telephones with voicemail and data capabilities Desk Fax Minibar Luxury bath amenities Plush bathrooms

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Lighted make-up mirror, hair dryer and scale Suit, skirt and padded hangers 24-hour in-room dining Complimentary morning newspapers Housekeeping services twice daily Turndown service Sewing kit Choice of smoking or non-smoking rooms Rollaway beds and cribs available on request

TYPES OF ROOMS DETAIL

STANDARD ROOMS
The standard rooms will be double bedded meant for budget travelers or tourist and families. Will be comfortable, scenic and stylish and well equipped with guest amenities including

In-room amenities include;

1. Electronic safe 2. Round the clock butler service 3. Colour TV 4. Minibar 5. Laundary service 6. 2 Line telephone

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EXECUTIVE SUITE ROOM This contemporary, luxurious and ultra-stylish room will offer space and relaxation and will be well suited to the needs of the international business travelers, VIPs etc.

In-room amenities include

1. Large working table 2. Cordless Phone 3. 42 inch plasma 4. TV 5. DVD with sound player 6. Luxurious Bathroom with steam 7. Complimentary continental breakfast 8. Minibar 9. Laundary 10. Bulter service 11. 24 hours hot and cold water 12. Telephone

SUPERIOR ROOMS
Full of colour and featuring a fine view of the city skyline, the Superior Rooms are generously proportioned and exceedingly comfortable. The contemporary Thai decor gives each room a local flair while the lodging also offers such thoughtful amenities as WiFi Internet access and satellite TV. Extraordinary accommodation for budget rates, Amari Atriums Superior Rooms offer one of the best values for your money in Bangkok.

In-room amenities include:

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1. WiFi Internet access 2. Tea & coffee-making facilities 3.International direct dial phone 4. PC connection point 5. Shower over bath 6. Bathrobe and slippers 7. Hairdryer

8. Shaver point 9. Telephone in bathroom 10. 220V/110V electrical points 11. Electronic door-locking system for maximum security 12. Personal safe 13. Minibar 14.Satellite TV 15. Individually controlled air conditioning

DOUBLE ROOM
Rooms which contain two bed in a single rooms that rooms are known as double rooms

In-room amenities include:

1. Large working table 2. Cordless Phone 3. 42 inch plasma 4. TV 5. DVD with sound player 6. Luxurious Bathroom with steam 7. Complimentary continental breakfast 8. Minibar 9. Laundary 10. Telephone

Reception facilit

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A hotel receptionist, also sometimes called a hotel desk clerk, is a person who works at the front desk of a hotel, greeting and assisting guests. Receptionists are typically responsible for everything from helping people make reservations to managing available rooms, issuing room keys, and solving any problems that may arise during the course of a stay. In most cases, he or she is the first person that guests will interact with at the hotel, which makes the role one of some importance. Desk workers are also generally responsible for making and managing reservations. Most of the time, this happens with the help of booking software programs. Receptionists need to understand how to work these programs, and need the poise to be able to respectfully alert customers when mistakes like overbooking have occurred. When guests arrive at the hotel, the hotel receptionist will greet them and check them in. He or she will assign keys, will arrange for any needed baggage assistance, and will answer all questions about amenities and hotel policies

FOOD AND BEVERAGES OUTLETS OF THE HOTEL

COFFEE SHOP RESTAURANT 24 HOURS COFFEE SHOP SPECIALITY RESTAURANT 11 am 3 pm RESTAURANT 7 pm 11.30 pm CHINESE SPECIALITY RESTAURANT 11 am 3 pm ROOM SERVICE BALL ROOM GUFTAGOO MEHFIL BAR 7 pm 11.30 pm 24 HOURS BANQUET HALL(UP TO 97 PAX) BANQUET HALL(UP TO 300 PAX) 11 am- 11.30 pm

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FOOD AND BEVERAGE FACILITIES The Multi-cuisine Restaurant

Authentic world class flavors combine to create culinary magic at Indus. Savour cuisines from the northern and coastal regions, exotic Oriental dishes like Thai, Chinese, Malaysian, Lebanese and various Continental delicacies. Our gourmet chefs cook delicious recipes to satiate your senses. You can choose from mouth-watering tandoori kebabs like reshmi murgh tikkas to continental delights like steaks, grills, Italian pizzas and pastas to Mexican, Thai to Chinese. You can take a tour of the entire world while relaxing in the luxury of ethnic interiors and food that reaches your soul.

1. Specially restaurant 2. Room service 3. Coffee shop 4. Bar

The proposed hotel ZENITH will cater to all the basic food and beverage facilities. The guests will be provided with excellent and exotic foods and beverages.

Coffee Shop (welcome)

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An angled table peeps through the silk curtains and will draws one into this dining area Le Bistro the 24-hour coffee shop. The sharing table is a melting pot for strangers to meet and mingle. Inspired by the all-encompassing season those influences the landscapes of different countries, the menu will offer a selection from World over. It will have a total of 60 covers. Emphasis will be on subtle flavors, healthy and quality ingredients.

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RESTAURANT/BAR
There will be restaurant Unlock bar in the ground floor. The restaurant will serve exclusively Indian, Chinese, Continental specialty Cuisine. The restaurant will have both lunch and dinner. The restaurant will be connected to the main glass kitchen over looking the garden with a swimming pool. The function time of the restaurant will be a) 11am to 3pm b) 7pm to 11pm

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BANQUET

The banquet hall Deep Inn will be situated at the ground floor with one open sky lawn attached to it. The area of the banquet hall will be 2000 sq ft., and it will be the largest banquet hall of the hotel.

HOUSEKEEPING DEPARTEMENT

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Housekeeping is the department that deals essentially with cleanliness and all ancillary service attached to that. The standard plays an important role in the reputation of the hotels. One feels comfortable only in the environment which is clean and well ordered, so cleanliness is important for health foremost also for well being. Accommodation in hotels tend to be the largest part of the hotel, it is the most revenue generating department, the housekeeping department takes care of all rooms is often largest department in hotels. The rooms in hotels are offered as accommodation to travelers/ guest as individual units of bedroom. Some interconnected rooms are also made which will be helpful to the guest and families. Handle,store and apply cleaning chemicals - Use and care of cleaning equipment - Maintain cleaning and sanitation practices - Clean wet and dry areas - Prepare to clean rooms for guests - Clean and sanitize bathroom fixtures and fittings and replace bathroom supplies and linen. - Check and re-stock check-out room and clean floor. - Stocking the trolley - Security and safety - Health and hygiene procedures - Bed making procedures - Cleaning and maintenance of the room - Bedroom/living room stock lists and reporting - Inventory of damaged items - Maintaining and storing cleaning equipment and chemicals

Accomodation provided by housekeeping department.

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1. Laundry 2. Turn down service 3. CMR (clean my room) 4. Baby crib service 5. Extra bed service 6. Baby Sitting 7. Minibar 8. Dutch wife

Equipments
1. Vaccum Cleaner

2. Iron and Iron board 3. Floor buffering machine 4. Maid Trolley 5. WC cleaning kit 6. Silvo and Brasso cleaning chemicals

Kitchen /Food production area

A kitchen is a room or part of a room used for cooking and food preparation. In the West, a modern residential kitchen is typically equipped with a stove, a sink with hot and cold running water, a refrigerator and kitchen cabinets arranged according to a modular design.

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Many households have a microwave oven, a dishwasher and other electric appliances. The main function of a kitchen is cooking or preparing food A commercial kitchen is used for preparing food for sale to the public or membership in an organization that uses the kitchen; a commercial kitchen usually must have an inspection by the local health dept. of other authority before it is used for commercial purposes. A private kitchen does not require an inspection unless a person using it plans to sell food to the public .

Types of food production section

1. Indian food 2. Chinese food 3. Continental food 4. Bakery and pastry section 5. Tandoor

Types of Stores
1. Hardware Store

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a). Engineering Store. b). KST store. c). Horticulture Store. 2. House keeping Store a). Linen Store. b). Uniform Store. 3. 4. Stationary Store Food Store a). Dry Store. b). Perishable Store. c). Meat Store. d). Dairy Product Store. 5. Liquor Store a). Wine. b). Beer. c). Liquor. 6. Chemical Store a). All chemicals used in hotel. 7. Audio-Video Store a). Mic b). Speakers. c). Projector etc.

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OTHER GUEST SERVICES AVAILABLE IN PROPOSED HOETL

Fitness Centre It is located on the first floor. It is open to the room guest and members only. we have well equipped health club having most modern amenities and equipped health club having most modern amenities and equipment for exercising and jogging (gymnasium Room). Facilities includes treadmill ,Stepper ,cross trainer, Rower and upright and recumbent cycle. Flexibility ,Massage section offers Ayurvedic massage, Aromatherapy ,Reflexology. The Spa consists of steam rooms, chill showers. The timing for the for the Fitness centre are 11:00 Am to Till 9:00Pm .

Business Centre Business centre is located at the lobby level and it is 24 hrs open. SINGH hotel Business centre furnish entire requirement of todays business travelers ranging from conference rooms to service like offering high speed wireless internet connectivity, work station, photocopies ,scanning, spiral binding, laser, black &white and color printer ,faxes and above all secretarial service. we also provide Data projector and LCD.

Travel desk Open round the clock. facilities include booking / confirmation / cancellation of air tickets, car and coach hire, domestic and international air tickets, rail ticketing, air charters and destination management and itinerary planning .Regarding car hire Toyota corolla ,Mercedes Benz,

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Mitsubishi lancer, land cruiser cars are made available immediately ,other cars need to be arrange for.

Elevaters There are a total of 3 elevators for guest use. Two capsule lifts near the lobby and one near the Bar.

Along with it two for the service staff

Parking facility

Valet Parking is available for a daily fee and services on a first come basis. Season Valet Parking Passes are also available. Valet Parking is located on the top deck of the Parking Garage Parking is the act of stopping a vehicle and leaving it unoccupied. Parking on one or both sides of a road is often permitted, though sometimes with restrictions.

Spa

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Spa treatments for skin also make one feel good and revitalises the soul. Spa therapies help balance the mind and the body giving a spiritual and harmonious respite. Spa treatments are mostly natural and are an exquisite blend of herbs, oils and massage strokes performed by specialists.

The best spa sessions offer treatments both indoors and outdoors which are isolated and serene. The spa location is one of the most important factors for restoring harmony in biochemical present in the body. This is done by stimulating the pressure points in the body and increasing the blood circulation in a very natural setting. People opting for spas located near sea beaches and less-populated areas respond to the stimuli well and experience a stress-free life.

There are different kinds of spa treatments offered by beauty chains and individual parlous such as hair spas, body spas, and feet spas to name a few. Such session usually range from 30 minutes to 120 minutes and is usually a rewarding experience.

Spa beauty treatments are the best natural cures available to fight a hectic lifestyle. Spa beauty treatments cure dehydrated and dry skin apart from body relaxation. Spa massages also tend to loosen the cramped muscles and veins and improves blood circulation.

Types of spa treatment

Day spa, a form of beauty salon. Destination spa, a resort for personal care treatments. Hot spring . Body wraps, wrapping the body in hot linens, plastic sheets and blankets, or mud wraps, often in combination with herbal compounds.

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Nutrition and weight guidance. Yoga and meditation. Waxing, the removal of body hair . Massage of body and face. Facials, facial cleansing with a variety of products. Bathing or soaking Hot spring Hot tub Mud bath Steam bath.

MANPOWER REQUIREMENT AND COST SALARY &WAGES (YEARLY)

Sl.no 1. 2. 3. 4. 5. 6. 7. 8. 9.

Description General Manger F&B Manager FO Manager Executive Chef Executive Housekeeper Accountant Store Manager Store Supervisor Engineer

No. of Staff 01 01 01 01 01 02 01 01 01

Amount 30,000 15,000 15000 20,000 20,000 15,000 15,000 10,000 10,000

Total In lakhs 3.6 1.8 1.8 2.4 2.4 3.6 1.8 1.2 1.2

45

10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29.

Technicians Captain Stewards Banquet Manager Room Boys HK Supervisor Security

04 04 20 01 08 02 01

5,000 14000 6000 20000 6000 10,000 7,500 4500 20,000 12,000 9,000 18,000 20,000 12,000 7,000 6,000 15,000 7000 6,000 7000

2.4 6.72 14.4 2.4 5.76 2.4 0.9 3.24 2.4 2.4 3.24 4.32 2.4 1.4 1.68 3.6 3.6 8.4 8.64 0.84

Manager Security guards 06 Sales & Mark. 01 Manager Asst. Sales & 01 Mark. Manager Sales & Mark. 03 Executives Restaurant Manager H.R. Manager Asst. H.R.M H.R. Executive Front Office Assistant Sous Chef Commis Cooks Kitchen Stewarding Manager Kitchen Stewarding Boys Bell 02 01 01 02 05 02 10 12 01

30.

05

2000

1.2

31. 32. 33. 34. Total

Desk 01 02 04 02 120

15,000 12000 3000 5,000

1.8 2.8 1.44 3.6 110.22

Manager Bell Captain Bell Boys Door Keeper -

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Salary per per annum Salary per monthly Benefits (20% of total salary) Training charges (2% of salary) TOTAL salary and wages

= = = = =

Rs.110.22 Rs. 9.18 Rs. 132.27 Rs. 2.20 Rs. 134.00

MANPOWER REQUIREMENT

The success of any service department depends to a large extent on the manpower and the productive of its, work force. Success is personal management might be attached only with good planning. The shift time for the personal hotel will be : Morning shift : 7am to 4pm Afternoon shift : 3pm to 12am Night shift : 11pm to 8am The manpower of the hotel will be disturbed as below

ADMINISTRATIVE General manger Assistant manager 1 1

salary 50000 32000

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PA to General manager Total

1 3

19000 101000

FRONT OFFICE Front office manager Lobby manager Bell captain Bell boys 1 1 1 4

salary

28000 20000 10000 7000

Telephone operators Telephone supervisor Front office assistant

2 1 2

8000 7500 19000

Total

12

99500

FOOD AND BEVERAGE (PRODUCTION)

salary

Executive chef

40000

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Sous chef Chef de partie Commis Total

2 5 20 28

15000 12000 10000 77000

FOOD AND BEVERAGE (SERVICE) F&B manager Restaurant manager Banquet manger Captains Stewards Barmen Total 1 2 2 4 16 3 25

salary 30000 22000 20000 8500 7500 6000 94000

Room service manager Rom service order taker Steward Total

1 3 6 10

10000 6500 6000 22500

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HOUSE KEEPING

salary

Executive housekeeping Assistant house keeper Floor supervisor Linen room supervisor Uniform room supervisor Housekeeping stores House men Gardeners Total

1 1 4 2 2 1 15 2 28

22000 18000 15000 12000 9000 8000 7000 4000 95000

Marketing Feasibility and Financial Viability

KITCHEN STEWARDING
Kitchen stewarding supervisor Assistant kitchen stewarding Dish and pot washers Total 1 1 4 6

salary
8500 7000 4000 19500

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COST OF BUILDING

DESCRIPTION Total Built up Area (Sqft)

AMOUNT

58,000 Rate/Sqft 1,500 Cost 15% of Electrical Work 60,00,000 12% on Plumbing & Drainage 25% on Consultant Total 49,70,000 53,27,000 1032,97,000 8,70,00,000

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Therefore the cost of building is Rs 1032.97 lakhs.

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RETURN ON INVESTMENT

Return on Investment (ROI) =

Net cash flow ------------------ x 100 Equity

ROI I YEAR

323.32 ---------- x 100 1032.97

31.3 348.11

ROI II YEAR

---------- x 100 1032.97

33.7

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366.70 ROI III YEAR = ----------- x 100 1032.97 = 35.5 389.43 ROI IV YEAR = ---------- x 100 1032.97 = 37.7

ROI V YEAR

405.96 ---------- x 100 1032.97

39.3

Average R.O.I

I + II + III + IV + V --------------------5

31.3+33.7+35.5+37.7+39.3 = ----------------------------------5

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35.5

Payback period

100 -------R.O.I

100 ------35.5

2.82

2 years and 9 months

PLANT & MACHINERS

55

Items

Cash in lakhs

Central Air Conditioner Elevators(Lift 4) Generator Transformer Bore Well Boiler EPABX Instruments Exhaust & Ventilation Close Circuit Television Kitchen Equipment Fire Fitting Total

7.00 8.00 9.10 5.06 3.14 3.00 2.00 2.02 6.00 5.38 7.72 5.00 65.5

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GUEST ROOMS & SUITES

Items Single bed

Price(Rs) 3000

Nos. 28

Total 0.84

Twin Bed Double Bed Side Table Chairs Coffee Table Cupboard Luggage Rack Magazine Rack T.V. Stand Carpet

3,000 6,000 3000 3200 3500 3000 3500 3000 2000 4000

24 16 125 100 60 60 60 60 60 60

0.72 0.96 3.75 3.20 2.1 1.8 2.1 1.8 1.2 2.4

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Mirrors Washbasin Bathtub Water Closet Upholstery Dressing Table Fixtures Total Total = 34.67lakhs

1500 10000

80 180

1.2 18.00

2000 2000 -

60 60 -

1.2 1.2 3.00 34.67

FOOD & BEVERAGES OUTLET

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RESTAURANT

Items Tables Chairs

Price 1000 600

Nos. 13 52 3 All Inclusive All Inclusive

Total 0.13 0.312 0.075 0.3 0.125 0.30 0.40

Side Station 2500 Dcor & Upholstery 3000 Fixtures Music system Bar counter Total 12500 30,000 40000

1.302 lakhs

ROOM SERVICE

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Item

Price (RS)

Nos

Total (Lakhs)

Breakfast Trays Tea Trays 12 Salvers 9 salvers Trolleys Racks Order-Taker Cabin, Desk

200 180 100 80 2000 3000 8000

20 30 15 10 4 3 1

0.04 0.054 0.015 0.008 0.08 0.09 0.08

Misc TOTAL

2250

0.0225 0.3895

BANQUET / CONVENTION HALLS

Item

Price (RS)

Nos

Total (Lakhs)

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Tables Chairs Carpet Podium P A system 12 salvers Fixtures and Upholstery

600 1500 2000 1500 10000 250

200 50 4 2 1 10

1.2 0.75 0.08 0.03 0.1 0.025 0.08

TOTAL

2.265

STORES, PURCHASE AND HOUSE KEEPING

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Item Cupboard Racks Shelves Bins Fixtures

Price 3000 2500 2500 1000 ---

No. 6 5 8 6

Total (Lakhs) 0.18 0.125 0.20 0.06 0.18

TOTAL

0.745

ADMINISTRATION

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Item

Price

No.

Total (Lakhs)

Tables

2000

0.1

Chairs

1000

15

0.15

Fixtures

---

---

0.08

TOTAL

0.33

RECEPTION AND LOBBY

Item Counter

Price 4000

No. 6

Total (Lakhs) 0.24

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Sofa Set Luggage Carrier Stationary Safe Deposit Cup Board Fixtures Miscellaneous TOTAL

18000 8000 --2000 12000 -----

3 1 --1 1 -----

0.54 0.080 0.13 0.02 0.12 0.18 0.10 1.47

STAFF CAFETERIA

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Item

Price

No.

Total (Lakhs)

Tables and chairs (attached 3000 benches) Fixtures ---

15

0.45

---

0.06

TOTAL

0.96

MISCELLANEOUS FIXED ASSETS

F&B Outlets

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RESTURANT/BAR Item Price (RS) No. (Inc Par Stock) Total (Lakhs)

Table Cloth

250

39

0.0975

Napkins

60

156

0.0936

TOTAL

0.1872

BANQUETS/ CONFERENCE

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Item

Price (Rs)

Nos (Inc Par Stock)

Total (Lakhs)

Table Cloth

300

150

0.45

Napkins

60

600

0.36

Frills

400

150

0.60

TOTAL

1.47

GUEST ROOM / SUITE ROOM LINEN Item Double Bed Sheet Price (Rs) 2000 No. (Inc Par Stock) 20 Total (Lakhs) 0.40

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Single Bed Sheet Blankets Blanket Cover Mattress Mattress Protector Bed Covers (single, double) Pillow Cover Hand Towel Bath Towel Bath Mat Feather pillows TOTAL

1500 3000 3500 4500 300 550 40 40 100 60 40

56 72 72 72 72 76 92 92 92 60 92

0.84 2.16 2.52 3.24 0.216 0.20 0.368 0.368 0.092 0.036 0.368 10.4768

Par Stock(x 4) of the total = 4 x 10.4768 = 41.9072

KITCHEN STEWARDING Item Price per set (Rs) No (sets) Total (Lakhs)

Glasses

100

250

0.25

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Chinaware

150

200

0.30

Cutlery

800

250

2.0

Flat Ware

1100

200

2.20

Miscellaneous

---

0.30

TOTAL

5.05

BANQUETS

Item

Price per set (Rs.)

No. (sets)

Total (Lakhs)

Glassware

100

250

0.25

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Chinaware

150

300

0.45

Cutlery

800

300

2.40

Flat Ware

110

400

4.40

Miscellaneous

---

---

0.30

TOTAL

7.80

STAFF CAFETERIA

Item

Price (RS)

No.

Total (Lakhs)

70

Plates

60

120

0.072

Spoons

20

150

0.03

Forks

20

150

0.03

TOTAL

0.132

Miscellaneous House Keeping Assets

Item Vacuum Cleaner

Price (Rs) 3000

Nos 3

Total (Lakhs) 0.09

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Cleaner Mug Mops Brooms Squeezer Duster Waiters Cloths Miscellaneous TOTAL

2000 150 70 80 10 10 ---

4 10 10 10 100 100 ---

0.08 0.015 0.007 0.008 0.01 0.01 0.02 0.24