hand controls, and enough space behind the driver\u2019s seat for his full-size wheelchair. In September, when he began looking to replace his full-size van, he found exactly what he needed in the MAZDA5\u2014thanks to the helpful team at Ira Mazda in Danvers, MA.

\u201c The whole dealership was very professional,\u201d said Winchell. \u201c They gave me all the time I needed to practice get- ting in and getting out of the car, and they put no pressure on me to buy. This car is just great; it gives me much better gas mileage than my van, and is much lower to the ground\u2014 which makes it easier for loading and unloading my wheel- chair. The dealership even kicked in $500 toward the hand controls I needed. It definitely gives me everything I need.\u201d

Here, Ira Mazda Sales Consultant Bill Ianelli shares his recol- lections of what turned out to be a unique and very rewarding sales experience for both the customer and dealership.\u25a0

perfect fit for a very special customer.

With the help of a great sales and service
team at Ira Mazda, Mark Winchell found just
what he needed in the MAZDA5.

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publication intended for employees of Mazda dealerships and Mazda North American Operations.
Please address all correspondence to mazdafuel@mazdausa.com or fax to (949) 727-6813.
The content ofM azda FUEL magazine is prepared in accordance with the highest
standards of journalistic accuracy and was deemed accurate when written.