Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword or section
Like this
0Activity

Table Of Contents

RESEARCH METHODOLOGY
History of NOKIA:
Mission and Vision
Chairman
Vice Chairman
The Responsibilities of the Board of Directors
Group Executive Board
Annual General Meeting
Auditor
Corporate Governance Practices
Nokia Product Design:
Segmentation Strategy
Easy access to Customer Support
Strategy
Mobile Phone Market in India
Handset Market Share:
Some Achievements for Nokia
Some of the Products that Nokia offers to Customers are:
Introduction:
Measuring customer satisfaction
Improving Customer Satisfaction
Theoretical over view on customer satisfaction
Customer perceived value
Total Customer Satisfaction
Measuring Satisfaction
Customer expectations
Delivering high customer value
Analysis and findings
Interpretation:
References:
0 of .
Results for:
No results containing your search query
P. 1
CS on nokia wgl

CS on nokia wgl

Ratings: (0)|Views: 3 |Likes:
Published by bhagathnagar
J
J

More info:

Published by: bhagathnagar on Apr 23, 2013
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as DOCX, PDF, TXT or read online from Scribd
See more
See less

04/23/2013

pdf

text

original

You're Reading a Free Preview
Pages 4 to 6 are not shown in this preview.
You're Reading a Free Preview
Pages 10 to 67 are not shown in this preview.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->