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Closing Techniques and Follow-Up
This presentation enlists the different closing techniques and follow-ups use...
Fostering LoyalFostering LoyalCustomer RelationshipsCustomer Relationships
Duarte B. Morais, Ph.D.Duarte B. Morais, Ph.D.
Assistant Prof. of Recreation, Park and Tourism Mgt.Assistant Prof. of Recreation, Park and Tourism Mgt.
dmorais@psu.edudmorais
@psu.edu
Presentation OutlinePresentation Outline
IntroductionsIntroductionsWhy talk about loyaltyWhy talk about loyaltyWhat is a loyal customer What is a loyal customer How to foster loyal relationshipsHow to foster loyal relationships
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IntroductionsIntroductions
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Loyalty
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| Category: | Uncategorized. |
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| Upload Date: | 03/30/2009 |
| Copyright: | Attribution Non-commercial |
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