World Economic ForumGenevaCopyright © 2009by the World Economic Forum and INSEADAll rights reserved. No part of this publicationcan be reproduced, stored in a retrieval sys-tem, or transmitted, in any form or by anymeans, electronic, mechanical, photocopying,or otherwise without the prior permission ofthe World Economic Forum.ISBN-13: 978-92-95044-19-7ISBN-10: 92-95044-19-3This book is printed on paper suitable forrecycling and made from fully managed andsustained forest sources.Printed and bound in Switzerland bySRO-Kundig, Geneva.
The Global Information Technology Report 2008–2009
is a special project within the framework of theGlobal Competitiveness Network. It is the result ofa collaboration between the World Economic Forumand INSEAD.
Professor Klaus Schwab,
Executive Chairman, World Economic Forum
EDITORS
Soumitra Dutta,
Roland Berger Professorof Business and Technology and Dean ofExternal Relations, INSEAD
Irene Mia,
Director and Senior Economist,World Economic Forum
GLOBAL COMPETITIVENESS NETWORK
Fiona Paua,
Senior Director,Head of Strategic Insight Teams
Jennifer Blanke,
Director, Senior Economist,Head of the Global Competitiveness Network
Ciara Browne,
Senior Community Manager
Agustina Ciocia,
Community Manager
Margareta Drzeniek Hanouz,
Director andSenior Economist
Thierry Geiger,
Economist, Global Leadership Fellow
Pearl Samandari,
Team Coordinator
Eva Trujillo Herrera,
Research Assistant
INFORMATION TECHNOLOGY ANDTELECOMMUNICATIONS INDUSTRIES TEAM
Alan Marcus,
Head of IT andTelecommunications Industries
Michelle Barrett,
Team Coordinator
Sandra Bétemps,
Senior Team Coordinator
Joanna Gordon,
Global Leadership Fellow
Silvia von Gunten,
Senior Advisor
William Hoffman,
Associate Director
Nicholas Kim,
Global Leadership Fellow
Anne Neville,
Global Leadership Fellow
Rico Oyola,
Global Leadership FellowA special thank you to Hope Steele for hersuperb editing work and Ha Nguyen for herexcellent graphic design and layout.The terms
country
and
nation
as used in thisreport do not in all cases refer to a territorialentity that is a state as understood by inter-national law and practice. The terms coverwell-defined, geographically self-containedeconomic areas that may not be states butfor which statistical data are maintained on aseparate and independent basis.
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