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Knowledge and Information Management in Water and Sanitation Sector a Hard Nut to Crack

Knowledge and Information Management in Water and Sanitation Sector a Hard Nut to Crack

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Published by STBM Indonesia
Buku Knowledge and Information Management in Water and Sanitation Sector, publikasi dari IRC, tahun 2006.
Buku Knowledge and Information Management in Water and Sanitation Sector, publikasi dari IRC, tahun 2006.

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Published by: STBM Indonesia on Apr 25, 2013
Copyright:Attribution Non-commercial

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03/06/2014

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 June 2006IRC International Water and Sanitation Centre
Knowledge and informationmanagement in the water and sanitation sector:
A hard nut to crack
Thematic Overview Paper 14
By: Jan Teun Visscher, Jaap Pels, Viktor Markowski andSascha de Graaf;Reviewed by: Urs Karl Egger (SKAT) andRatan Budhathoki (NEWAH)
 
Please note that the TOPs are a web-based series. However, we feel thatthose who don’t have access to the Internet should be able to benefit from the TOPs as well. This is why we have also made them available as paperversions. This TOP is published as a PDF on IRC’s website. A summary is madeavailable as web text and will give you an idea of what the TOP is about beforedownloading the whole document.Edited by: Bill McCannCopyright ©IRC International Water and Sanitation Centre (2006)IRC enjoys copyright under Protocol 2 of the Universal Copyright Convention.Nevertheless, permission is hereby granted for reproduction of this material, in whole or inpart, for educational, scientific, or development related purposes except those involvingcommercial sale, provided that (a) full citation of the source is given and (b) notification isgiven in writing to IRC, P.O. Box 2869, 2601 CW Delft, The Netherlands, Tel. +31(0)152192939, Fax +31 (0) 15 2190955, e-mail:publications@irc.nl 
 
 
IRC International Water and Sanitation Centre 1
Table of Contents
Thematic Overview Papers (TOPs): an effective way to TOP up your knowledge 3
 
Contents of each TOP 3
 
How to make the most of this TOP 4
 
 Target audience 4
 
1. Introduction 5
 
1.1
 
Growing interest in knowledge management 5
 
1.2
 
Confusing and conflicting perceptions 6
 
1.3
 
Our perspective on knowledge management 6
 
1.4
 
A crucial question 6
 
1.5
 
Annotated contents of this TOP 7
 
2.
 
Concepts and definitions 8
 
2.1
 
Information 8
 
2.2
 
Knowledge 8
 
2.3
 
 Tacit, implicit and explicit knowledge 9
 
2.4
 
Indigenous knowledge 11
 
2.5
 
Information management 12
 
2.6
 
Knowledge management 13
 
3. Strategy 16
 
3.1 What is a knowledge management strategy? 16
 
3.2
 
 The strategy document 16
 
3.3
 
Monitoring and evaluating KM efforts 17
 
4.
 
People 19
 
4.1
 
Knowledge acquisition 19
 
4.2
 
Learning styles 20
 
4.3
 
 Training and learning 23
 
4.4
 
KM roles in an organisational setting 24
 
5.
 
Processes 26
 
5.1 KM/IM as primary or secondary processes 26
 
5.2 Examples of KM and IM processes 26
 
6.
 
Technology 28
 
6.1 The KM spectrum 28
 
7. Enablers and barriers 30
 
7.1
 
Culture 30
 
7.2
 
Policies and organisational structure 32
 
7.3
 
Other enablers and barriers 32
 
7.3
 
Learning projects and learning alliances 32
 
8. Improving knowledge management 34
 
8.1 Improving your personal knowledge management 34
 

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